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Recruitment #18-004507-0001


This Statewide recruitment is reopened to allow additional candidates to apply and establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State.   

Applicants who previously applied and did not meet the minimum qualifications, please contact the HR Analyst for assistance to reapply.  

Applicants who previously applied and were approved for this recruitment, please do not reapply.  Your name will remain on the eligible list and your expiration date has been extended.   

Placement on this list is not a guarantee that you will be offered an interview for any given vacancy.





Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Main Purpose of Job

A Family Services Caseworker Trainee is the entry level of work providing direct social services to troubled individuals or families. These social services are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise.

Employees receive close supervision from a licensed social worker. Employees in this class may be required to work evenings and on weekends. Work is performed in customers' homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.


Learns to assist customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems

Learns to interview customers to obtain information needed to determine eligibility for social services

Learns to assess case situations and make recommendations to supervisor regarding individualized plans of service

Learns to provide limited counseling and crisis intervention services to customers

Learns to establish and maintain personal contact with other social services agencies and community resources to facilitate the referral of individual customers

Learns to check public records, such as birth records, for data and to verify information such as income, kinship and residence

Learns to prepare and manage case records and reports concerning information secured and services rendered

Learns to testify in legal proceedings regarding family service cases

Learns to develop and implement a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services

May learn to provide on-call coverage

May learn to participate in the investigation of suspected child or adult abuse or neglect

May learn to make recommendations for placement of children in foster and adoptive homes

May learn to participate in the initial investigation of fatalities that result from suspected abuse or neglect

Performs other related duties.


Applicants must meet all minimum (and any selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION: A bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: Child Development, Sociology, Social Work, Psychology, Counseling, Nursing, Criminology, Juvenile Justice, Human Growth and Development, Human Services, Mental Health or Human Resources Management (Human Resources Management must include at least 30 credit hours in Human Services or Human Development.)                         


NOTE: These requirements are established by the Social Services Administration by authority provided in Human Services Article Title 4, Subtitle 2 Section (c) (1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits and the Department of Human Services Examination Services Unit do not have the authority to accept substitutions or equivalents.



Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


1. Candidates must complete an approved training program and pass a competency test prior to permanent appointment.

2. Employees are required to meet mandatory standards for continuing education as determined by the Department of Human Resources. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at which they can be reached.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the employment (eligible) list for at least one year. 


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.



The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date.  Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload.  If unable to upload, please email requested information only to  Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7416.  

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply. 

We thank our Veterans for their service to our country, and encourage them to apply.


Click on a link below to apply for this position:

Fill out the Application NOW using the Internet. Apply Online
Apply via Paper Application. You may also download and complete the Paper Application here.