UNEMPLOYMENT INSURANCE SPECIALIST I

The Maryland Department of Labor, Licensing and Regulation, Division of Unemployment Insurance (DUI) Benefit Accuracy Measurement Unit (formerly Quality Control) is accepting applications from qualified candidates for the position of UI Staff Specialist II.

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Baltimore, Maryland

Work generally involves the analysis and interpretation of data and situations; the analysis of operational programs or procedures with recommendations for improvements; participation in operational or procedural planning processes; or the facilitation of program support activities.

The primary purpose of this position will be to independently audit randomly selected unemployment insurance paid and denied claims for accuracy, completeness and adherence to UI law and policy The audits will review every facet of the Unemployment Insurance Program, particularly with regard to claims and benefits.  To accomplish this, the specialist must perform claims specialist duties; review/analyze the casework of other claims specialists and hearing examiners; utilize the MABS system; and respond to correspondence via letter, email and telephone.     

UNEMPLOYMENT INSURANCE SPECIALIST I

Experience: One year of full-time paid employment in the Maryland State classification of Employment Security Trainee or Unemployment Insurance Associate III or equivalent classification in the Employment Security Administration.

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Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

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STATE OF MARYLAND BENEFITS

If you have any questions about this recruitment, please contact the Department of Labor, Licensing and Regulation at 410-230-6317.

Military Veterans may qualify for additional bonus points towards certification. A copy of your proof of eligibility (DD 214) for Veterans’ Credit must be in this office and completely verified before Veterans’ Credit will be approved.  Permanent State employees do not need to submit proof of eligibility for Veterans’ Credit. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 17-003225-0001 UI Staff Specialist I
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.