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ADMINISTRATIVE PROGRAM MANAGER II

Director of Education and Outreach

Recruitment #23-005473-0006

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Introduction

The Maryland Commission on Civil Rights (MCCR) is the agency responsible for enforcement of anti-discrimination and civil rights laws for the State of Maryland.  MCCR is charged with investigating and administratively processing complaints that allege discrimination in employment, housing, public accommodations and the State’s commercial non-discrimination policy.

GRADE

20

LOCATION OF POSITION

William Donald Schaefer Tower
6 St. Paul Street
Baltimore, MD 21202

Main Purpose of Job

The Director of Education & Outreach supervises the Education & Outreach Unit and works to fulfill a crucial part of the agency’s mission “to ensure opportunity for all through the enforcement of Maryland’s laws against discrimination in employment, housing, public accommodations, and state contracts; to provide educational outreach services related to provisions of this law; and to promote and improve civil rights in Maryland.” This is a Special Appointment position and serves at the pleasure of the Appointing Authority.

POSITION DUTIES

The Director of Education & Outreach (DEO) manages all aspects of the Agency’s outreach and community relations efforts in order to promote the agency’s mission, educate the public, make inroads to under-served and under-represented populations and build effective partnerships with community, government, business and advocacy groups statewide.

The DEO position includes but is not limited to designing, developing and managing all educational and outreach services and programming related to the Agency including operating procedures, training design and delivery, outreach design and delivery, agency event planning, supervision of Education and Outreach Unit staff.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university.

Experience: Three years of professional experience in both the planning and conducting of training related to diversity and inclusion, intergroup relations, conflict resolution, professional development, legal and administrative compliance, and other human relations disciplines.

Notes:

1. Candidates may substitute a Master's Degree for one year of the required experience. 

2. Candidates may substitute a Doctorate Degree for two years of the required experience.

2. Candidates may substitute additional professional work experience in human relations, civil rights, legal, community relations, law enforcement, personnel, counseling or social work involving interviewing, investigating or interrogating others on a year-for-year basis for the required education.

3. Candidates may substitute an additional year of professional work experience in human relations, civil rights, legal work, community relations, law enforcement, personnel, counseling or social work involving interviewing, investigating or interrogating others at the rate of one year for six months of the required experience, or two years for one year of the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Experience with a variety of presentation formats and technology platforms; proficiency with Microsoft Office applications.

Excellent oral and written communication skills and a proven ability to foster relationships, community networks and/or collaborative partnerships.

Excellent organizational skills and ability to manage multiple projects simultaneously with attention to details.

Comfort and experience working with diverse populations.

Event planning or coordination experience is a plus.

Ability to travel statewide as necessary as well as work some evening and/or weekend hours as may be occasionally required.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle.  Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  You must meet the minimum qualifications to be considered.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. Resumes may not be submitted in lieu of completing the employment application.  Successful candidates will placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The evaluation will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:

Department of Budget and Management 
Recruitment and Examination Division 
301 W. Preston Street, Room 608 
Baltimore, MD 21201  

All mailed documents must include the applicant's name and the job number and must be received by the closing date.  Resumes will NOT be accepted in lieu of completing the application. If you have any questions concerning the recruitment process for this position, please call 410-767-4850.  TTY Users: call via Maryland Relay 

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. 

People with disabilities and bilingual applicants are encouraged to apply. 

We thank our Veterans for their service to our country and encourage them to apply. 





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