Server/Virtualization Engineer

The Department of Information Technology (DoIT) leads the State in the creation and implementation of information technology solutions that improve IT infrastructure and government services and keep Maryland current within IT industry trends.

STD 0019

Dept. of Information Technology (DoIT)

The server/virtualization engineer’s role is to ensure the stable operation of the data center infrastructure. This includes provisioning new physical and/or virtual servers, optimizing server performance (as part of its life cycle support), providing Operating System/patch management support, and troubleshooting incidents on VMware infrastructure environments located in the two data centers. Candidates will also monitor server resource (CPU, Memory, RAM) consumption, and plan for capacity expansion. The candidate will also monitor the availability and reliability of the environment to support all pre-established SLAs. Employees’ secondary duties will include implementing and maintaining security measures to protect State’s virtualized environments and creating/updating detailed and accurate SOPs/documentation. Job entails working in a data center, working at heights, lifting, and relocating equipment. This position may be subject to call-in 24 hours a day and may be required to travel to field locations and have access to an automobile in the event a state vehicle cannot be provided. The candidate for this job needs to have excellent troubleshooting and problem-solving skills and strong communication and collaboration skills.

Build, deploy and manage new and existing servers in the data center and perform monthly operating systems upgrades.

Ensure the security of the server infrastructure by implementing State Security best practices regarding privacy, and regulatory compliance.

Develop and maintain the technical documentation about the current environment and automate mundane tasks as needed

Collaborate and troubleshoot incidents related to the data center environment. This includes the underlying hardware, VMware environment, and the operating system.

Schedule, and perform software and hardware upgrades, patches, and reconfigurations by following Change Management processes.

Rack, stack, cable, label and provide feet-on-ground support for the data center environment as needed.

Experience: Five years of experience, three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks supporting 1,000 or more users and an additional two years of experience in planning, installing and maintaining data communications network lines and devices.

Notes:

1. Candidates may substitute completion of high school or a high school equivalency certificate and completion of a certification program in Network Administration, such as Cisco Certified Network Associate (CCNA), Juniper Networks Certification Program (JNCP) or equivalent certification program for the additional two years of the required experience.

2. Candidates may substitute experience on a year-for-year basis: in planning, installing and maintaining data communications network lines and devices for graduation from an accredited high school or possession of a high school equivalency certificate.

3. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems, or other information technology related field, to include course work in local or wide area computer network, from an accredited college or university and three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks supporting 1,000 or more users for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience. Candidates substituting military experience should be honorably discharged.

Preference will be given to candidates who have two or more of the following:

Proven experience as a VMware Administrator  

Proven experience as a Windows Server Manager  

Certification in VMware and/or Microsoft Operating System

Experience with Active Directory, Group Policy, and security best practices

Employees in this classification may be subject to call-in 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached. Employees may be furnished with a pager or cell phone.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.