Introduction
This is a position specific recruitment for the Maryland Department of Natural Resources, Natural Resources Police. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.
GRADE
15
LOCATION OF POSITION
1072 East College Parkway, Annapolis, MD (Anne Arundel County)
POSITION DUTIES
A Computer Information Services Specialist II, is the intermediate level of maintaining and modifying operating systems for multipurpose, multi-tasking computers. Employees in this classification do not supervise. Employees in this classification receive moderate supervision from a L.E. Tech Sergeant or other data processing administrator. Employees may be required to work on evenings and weekends, and holidays and may be subject to call ins. This position provides technical support to the Natural Resources Police for their Law Enforcement Applications and related hardware, along with account management and inventory control.
The Department of Natural Resources, Natural Resources Police are currently accepting applications for a Computer Information Services Specialist II. This position provides technical support to the Natural Resources Police for their Law Enforcement Applications and related hardware, along with account management and inventory control. The position is also responsible for maintaining and modifying operating systems for multipurpose, multi-tasking computers.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of experience evaluating, implementing and maintaining personal computer hardware and software.
Notes:
1. Candidates may substitute experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, data base or other applications on a year-for-year basis for the required education.
2. Candidates may substitute nine credit hours in personal computer applications at an accredited college, university or institution for one year of the required experience.
3. Candidates may substitute the completion of a certification program in computer repair, such as Microsoft A+ or an equivalent program for one year of the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Cyber and Information Systems classifications or Cyber and Information Systems specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
A well-qualified candidate will have experience with Jasper Reports,VBScript, XML data and/or Dell Image Assist or contemporary equivalent computer imaging applications
SELECTION PROCESS
Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your minimum qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
EXAMINATION PROCESS
Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.
BENEFITS
FURTHER INSTRUCTIONS
The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.
Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.
If you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management and direct your questions/comments/concerns to the Recruitment and Examination Division at
Application.Help@maryland.gov.
TTY Users: call via Maryland Relay
Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
