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ADMINISTRATIVE OFFICER I (MEDIATOR)

Recruitment #22-006217-0001

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GRADE

13

LOCATION OF POSITION

Consumer Protection Division
44 North Potomac St., Hagerstown, MD 21740

POSITION DUTIES

The Office of the Attorney General is seeking applicants for a Mediator to assist in the administration of the Mediation Unit in the Consumer Protection Division for our Hagerstown office. The position is responsible for hands on negotiation of complex consumer complaints; and assisting in the management of the unit’s daily caseload.This position is part time (80%)- 32 hours/week.

MINIMUM QUALIFICATIONS

Education: A bachelor’s degree or higher from an accredited four-year college or university.

Experience: Three years experience in administrative or social work.  (Pertinent volunteer and/or part-time experience is acceptable)
Strong interpersonal, writing, and organizational skills are required.  

Notes: 

1, Applicants may substitute up to two years of education for up to two years of experience. 

2. Applicants may substitute additional experience in mediation or legal work on a year-for-year basis for the required education. 

3. Applicants may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

1. Experience in mediation is preferred. 
2. Experience working in legal office/field preferred.

SELECTION PROCESS

Applicants who meet the minimum qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. 

If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Yolanda Colkley, Fair Practices Officer, 200 St. Paul Place, Baltimore, MD 21202 or fax to 410-576-6447.  If you have specific questions about recruitment, please call 410-576-6440 or email jobs@oag.state.md.us.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.



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