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ADMINISTRATIVE SPECIALIST III

(Benefits Processing Unit)

Recruitment #22-002043-0094

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Introduction

The Maryland State Retirement Agency (“Agency”) is the administrator of the Maryland State Retirement and Pension System (“System”). The System is a defined benefit retirement system covering governmental employees within the State of Maryland. The System is composed of twelve (12) separate retirement and pension systems with over 50 different rule sets.  The System is a qualified defined benefit retirement plan providing retirement, disability, and death benefits to over 400,000 members, retirees, and beneficiaries. The System’s members include State employees, teachers of all County schools within Maryland, correctional officers, State Police officers, judges, legislators, and employees of local governments that have elected to join the System.

The agency's Administration Division, Benefits Processing Unit has an opening for an Administrative Specialist III position.

GRADE

12

 

LOCATION OF POSITION

120 East Baltimore Street
Baltimore, MD 21202

POSITION DUTIES

This Administrative Specialist III position works as part of the Benefits Processing Unit in the Benefit Administration Division. The position is primarily responsible for processing member requests for estimates of their monthly retirement benefits and member requests to retire and begin receiving their monthly payments.
In completion of these duties this position will:
* Review estimate applications and retirement applications submitted by members to ensure that they are properly completed;
* Review member accounts to determine if they are eligible to retire at their selected estimated retirement date or actual retirement date;
* Determine if the balances of service credit (retirement credit) and member contributions are correct on the member’s account;
* Calculate the member’s average final salary;
* Calculate additional service credit to be projected or awarded at retirement; and
* Enter and batch information from applications and worksheets to create estimates and new retirement accounts.

The incumbent in this position must possess the following skills to be successful in this role:
* Excellent attention to details;
* Strong math skills;
* Strong problem-solving skills;
* Excellent organization and time management skills; and
* A passion to provide excellent customer service.

MINIMUM QUALIFICATIONS

Experience: Four years of experience in administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

* At least one year of experience in using Microsoft Office suite of products (Word, Excel, Outlook).

* At least one year of experience reviewing documents for accuracy.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  This list will be used by the hiring agency to select employees.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If online access is not available, you may mail a paper application and supplemental questionnaire (if applicable) to:

DBM Recruitment & Examination Department

301 West Preston Street, Room 608

Baltimore, MD 21201

All mailed documents must include the applicant's name and the job number and must be received by the closing date.   Resumes will NOT be accepted in lieu of completing the application.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country and encourage them to apply.




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