ADMINISTRATIVE SPECIALIST III
Agent Admin
Recruitment #21-002043-0093
| Department | MLGCA Administration and Operations |
|---|---|
| Date Opened | 12/16/2021 10:35:00 AM |
| Filing Deadline | 12/30/2021 11:59:00 PM |
| Salary | $37,410.00 - $58,943.00/year |
| Employment Type |
Full-Time
|
| HR Analyst | Tyrice Gorham |
| Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Montgomery Park Business Center
1800
Washington Boulevard Ste. 330
Baltimore,
Maryland 21230
POSITION DUTIES
The main purpose of this position is to process applicants request to become a licensed lottery retailer, selling lottery products. This will generate sales/revenues for the Lottery Agency and the State of Maryland.
Utilizes the GemOffice system to review retailer
applications submitted to ensure accuracy and that all necessary documents
have been uploaded and completed correctly. Retrieves from state and local
public records (via Internet) the Articles of Incorporation and liquor license
(if applicable) for those applying to become a licensed Maryland Lottery
Retailer. Determines the next step of the electronic application process.
Retrieves applications from GemOffice and uses Experian
Consumer Credit Solution’s System to pull the credit reports. Records applicant
National Risk Score (NRS) in GemOffice using a Credit Analysis Score
Sheet.
Reviews the Wells Fargo (ACH) Returned Items Report for Lottery
retailers who had insufficient funds (NSF) during the weekly drawdowns.
Completes and issues correspondence to the Lottery retailer informing
them that the NSF practice must stop or a security deposit requirement will be
imposed as a condition to continue to sell Lottery products. Use the GMS
reporting system to obtain the sales calculations generated to determine the
amount of the security deposit. Records NSF retailers required to provide a
security deposit on Microsoft Excel spreadsheet and informs Sales Division of
this decision.
Reviews all licensed Lottery retailers that have an existing
security deposit to determine the current security deposit status.
Prepares notices recommending if the retailer must continue or be released
from this obligation. Records data in spreadsheets and informs the
Sales Division of this decision. Secures all security deposit documents in the
safe and maintains them with the established record retention guidelines.
Perform all duties as required for the unit to meet its objective to review and approve applicantion to sell Lottery products.
MINIMUM QUALIFICATIONS
Education: Completion of 60 credit hours at an accredited college or university.
Experience: Two years of experience in administrative or professional work.
Notes:
1. Candidates may substitute experience as defined above at the rate of one year experience for 30 credit hours of education for up to 60 credit hours of the required education.
2. Candidates may substitute a Bachelor’s degree from an accredited college or university for the required education and experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Knowledge of banking industry rules and the ACH (Automated Clearing House) process.
Experience with Microsoft Word and Excel.
Customer service experience.
Experience with surety bonds and escrow payments.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
Applicants
who meet the minimum qualifications will be included in further evaluation. The
evaluation may be a rating of your application based on your education,
training and experience as they relate to the requirements of the
position. Therefore, it is essential that you provide complete and
accurate information on your application. Please report all related
education, experience, dates and hours of work. Clearly indicate your
college degree and major on your application, if applicable. For education
obtained outside the U.S., any job offer will be contingent on the candidate
providing an evaluation for equivalency by a foreign credential evaluation
service prior to starting employment (and may be requested prior to
interview).
Complete
applications must be submitted by the closing date. Information submitted
after this date will not be added.
Incorrect
application forms will not be accepted. Resumes will not be accepted in
lieu of a completed application.
Candidates
may remain on the certified eligible list for a period of at least one
year. The resulting certified eligible list for this recruitment may be used
for similar positions in this or other State agencies.
Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and
experience related to the requirements of the position. It is important
that you provide complete and accurate information on your
application. Please report all experience and education that is related to
this position.
BENEFITS
FURTHER INSTRUCTIONS
Resumes
will NOT be accepted in lieu of completing the online or paper application. Online application process is STRONGLY preferred.
If online access is not available,
applicants may submit a paper application and direct any inquiries to:
Maryland
Lottery and Gaming Agency
Attn:
Tyrice Gorham
1800
Washington Boulevard, Suite 330 Baltimore, MD 21230
Office:
410-230-8840 or email: tyrice.gorham@maryland.gov
TTY
Users: Call via Maryland Relay
As
an equal opportunity employer, Maryland is committed to recruiting, retaining
and promoting employees who are reflective of the State’s diversity.



