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Risk Management Coordinator

Recruitment #19-003235-0003




Department of Human Services

Division of Administrative Operations

311 W. Saratoga Street

Baltimore MD 21201-3500


This position provides guidance and assistance to the Department of Human Services (DHS), Central and Local Department of Social Services (LDSS) with management of the Department's Risk Management Program. The incumbent in this position serves as the Lead Risk Management Coordinator and provides instruction and training to DHS Executive Staff, LDSS, Managers, Supervisors, other Risk Management Coordinators, and staff statewide of the Risk Management Program.

The position is involved with planning, developing, and implementing policies and procedures for the Department's Statewide Risk Management Programs. Interprets Code of Maryland Regulations, the Annotated Code of Maryland, Federal Regulations, Worker's Compensation Commission and Injured Worker's Insurance Fund policies and procedures to Directors, Assistant Directors, Supervisors, Risk Management Coordinators and staff statewide regarding the appropriate manner in handling risk management concerns. Monitors applicable Workers' Compensation legislation and revisions and assist with implementing change throughout the Department. Makes final decisions in compliance with State, Federal rules regarding risk management concerns in the absence of the Risk Manager; assists with providing highly responsible and complex administrative support in the matters pertaining to risk management issues. This position conducts statewide site visits to investigate the accident scene and interviews employees involved in a work related injury or illness.


Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire.

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: Two years experience in administrative or professional work.


1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.


The ideal candidate will possess one year of experience in each of these areas:

-  Experience in a health or clinical background and familiarity with medical terminology

-  Experience with Worker’s Compensation, work place safety standards and procedures

-  Responding to internal and external customer requests.

-  Handling confidential correspondence, and reports for executive level staff in an office setting.

-  Proficiency in the use of Microsoft Office Suite (Word, Excel, and PowerPoint for example), Google Suite (Google Sheets, Google Docs, Gmail, Google Calendar, and Google Voice).


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 


The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.  



The online application process is STRONGLY preferred.  If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 133, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload.If unable to upload, please fax requested information only to 410-333-0882. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7414.    

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. 

People with disabilities and bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.

TTY Users: call via Maryland Relay