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Pub Defender Intake Spec I Shift Elig

Recruitment #19-002696-0002

Introduction

The Office of The Public Defender is a statewide agency charged with providing superior legal representation for indigent defendants. The agency's vision is Justice, Fairness and Dignity for All. Employees are committed to the core values of a culture of excellence, clients centered representation, tenacious advocacy, and are united as a team in achieving the agency's mission.

The Office of the Public Defender is seeking two detailed oriented persons with experience working with arrested persons, attorneys, law enforcement and courtroom personnel to fill two full time Public Defender Intake Specialist I vacancies available in our Central Booking Intake Facility (B- shift – Sunday thru Thursday 3:00pm--11:30pm including Holidays and Weekends and A-shift Tuesday thru Saturday  8:30 am – 5 pm  including Holidays).  Intake Specialists interview clients requesting public defender representation for trials and bail hearings. Significant client contact is required to provide and gather information for case file preparation and attorney assistance. Data entry of case information is required in this position as well as. Work is conducted in an adult detention facility setting.

GRADE

STD 0008

LOCATION OF POSITION

300 E. Madison Street, Room 2N36, Baltimore, MD 21202

Main Purpose of Job

The Public Defender Intake Specialist I is the first interaction clients have with the Office of the Public Defender. Professionalism and people skills are a must. Intake Specialists interview clients , prepare case files for attorneys, interact with court commissioners to ascertain eligibility, enter case related data in e-defender case management data base and reply to inmate request via in-person or through written correspondence. Employees in this classification do not supervise.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six months of experience interviewing persons for the purpose of obtaining and verifying background or financial information.

Notes:

1. Additional experience interviewing persons for the purpose of obtaining background or financial information may be substituted on a year-for-year basis for the required education.

2. Sixty credit hours from an accredited college or university may be substituted for the required six months experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support  classifications or Compliance Inspection and Support  specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:

* Willing to work in a correctional facility.

* Proficiency in data entry.

* Experience conducting basic mathematical computations.

* Experience working with arrested persons, attorneys, law enforcement and courtroom personnel.

* Experience working with CJIS and/or JIS systems.

* Customer service experience and a strong interest in working with indigent defendants and their families.

* Bilingual

* Available to work shift work, holidays and weekends.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position.  You may be required to complete a qualifications supplement, or the rating may be based on your application.  Therefore, it is important that you provide complete and accurate information on your application.  Report all experience and education that is related to this position.

FURTHER INSTRUCTIONS

Online Applications Preferred.  Please fax all paper applications and questionnaires to (410) 333-2260. Inquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258. 

Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. 

A paper copy of the MD State application form and questionnaire can be downloaded from the link below.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.