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EO Investigator

Recruitment #19-002587-0089


This is a position specific recruitment for the Department of Public Safety & Correctional Services (DPSCS). The resulting eligible list will be used to fill current and future recruitments for the Office of Equal Opportunity. Applicants certified to this list will remain eligible for one year. 




Department of Public Safety & Correctional Services

Office of Equal Opportunity

6776 Reisterstown Road

Baltimore, Maryland 21215

Main Purpose of Job

The main purpose of this position is to serve as an EEO Officer with the Office of Equal Opportunity. This position will be responsible for EEO issues within their specific geographic area of DPSCS. That includes investigating all complaints of discrimination, reviewing employment transactions to ensure EO in all selections, overseeing and providing EO training to staff and EO Designees in that region, making recommendations relating to disciplinary measure based on investigation findings, representing the Department at the Office of Administrative Hearings (OAH), the Equal Employment Opportunity Commission (EEOC), the Maryland Commission on Civil Rights (MCCR) and other court proceedings.


This position’s primary duty will be to investigate Title VII complaints of Equal Employment Opportunity discrimination to include Sexual Harassment; Workplace Bullying; and Americans with Disabilities Act (ADA) complaints.  Receive, investigate, and recommend corrective action to charging parties’ supervisor via the Executive Director and Deputy Director and facilitate the resolution of all EEO/ADA related complaints from outside agencies including the Equal Employment Opportunity Commission (EEOC) and the MD Commission on Civil Rights (MCCR) in their respective region.

This position will review the work of EO Designees indirectly reporting to this position and make recommendations based on the applicable law and regulation Title VII discrimination.

This position may oversee and conduct EO Training in their respective region of DPSCS. This position will support the Executive Director and Deputy Director, Office of Equal Opportunity, by serving as an EO Officer responsible for coordinating training by directing, planning, developing, implementing, and coordinating the training needs of the region with the EO Training Manager relating to Equal Opportunity, Affirmative Action (AA), and Sexual Harassment. Duties will include the following:

Determine training needs of the region

Coordinate all training classes with facilities in the region

Ascertain and schedule use of suitable training site and training equipment, manage the preparation and organization of training materials.

Develop, schedule and conduct EEO training for regional staff

Assist EO Training Manager by coordinating outside resources to present training as required

Develop training programs and present regionally as requested

Alternative Dispute Resolution: Lead mediator in their respective area responsible for conducting mediation sessions with internal and external customers, as needed to facilitate the resolution of disputes (EO and other). Develop confidential action plans for resolving conflict and drafting mediation agreement reached by both parties. Develop goals and timeframes for continued resolution with follow-up to ensure success or for modification of action plan.

This position may oversee the completion of the Annual EO report and help develop AA initiative for DPSCS to include:

Providing assistance and making recommendations to Executive Director and/or Deputy Director on issues and philosophies related to EEO/ADA/AA

Review and approve employment transactions assist in the development of policies and procedures regarding EEO/ADA/AA; participate on interview panels to ensure fair hiring practices

Review statistical data of Department’s workforce and employment practices and monitor recruitment and retention progress

Provide information and guidance to managers regarding EEO/ADA/AA laws and requirements for compliance and develop utilization analysis for facilities and institutions in each region to be used in hiring and promotion decision by the Department to achieve diversity initiatives


Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience in administrative staff or professional work.


1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.


Applicants must meet this selective qualification to be considered. Include clear and specific information on your application regarding your qualifications. 

One year of experience investigating and managing criminal, civil or internal cases.


The following qualifications are preferred, not required:

·        Six months of experience within the Department of Public Safety and Correctional Services and at least six months experience investigating OEO complaints.

·        Six months of investigator experience working with the MCCR or the EEOC.  


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after the above closing date.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Therefore, it is important that you provide complete and accurate information on your application. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.



To submit qualifying documents; the preferred method is to upload them using the "other" tab on the online application. However, if you’re unable to upload your documents, please fax requested information only to 410-585-0570 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). We will not consider information submitted after the closing date of this announcement.

Resumes will NOT be accepted in lieu of completing the online or paper application.

Online applications are STRONGLY recommended; if you do not have internet access, please mail the Maryland State Application (paper) by the closing date to:

HRSD-Recruitment & Examination

Attn: Kim Allen-Hubbard

300 E. Joppa Road, Suite 1000

Towson, MD 21286

For more information, please call 410-339-3280.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.