ADMINISTRATIVE AIDE

Region IV Eastern Shore and Region V Prince George’s County of The Maryland Institute for Emergency Medical Services Systems (MIEMSS) has one position available for an Administrative Aide. The incumbent applying for this vacant position will have two supervisors.  

11

301 Bay Street
Easton, MD 21601

The administrative aide in Maryland Institute for Emergency Medical Services Systems (MIEMSS) Regional Programs provides administrative and secretarial support to two of MIEMSS Regional Offices which is IV and V. The administrative aide also administers one or more major programs as directed by the Agency.

• Provides clerical support to regional administrators. This includes preparing correspondence and documents utilizing Word, Outlook, Excel and Access.
• Provides scheduling support to regional administrators.
• Answers phone and email inquiries, determines customer needs and provides appropriate information, materials or referrals.
• The incumbent will follow up on problems and/or complaints with appropriate agency staff to facilitate problem solving.
• Reviews all incoming correspondence, handling routine items; sorting and prioritizing materials for administrators review and/or action.
• Inventories supplies and postage regularly, determines need and prepares supply requests. Will maintains office equipment inventories for two regional offices.
• Responds to all inquiries regarding regional conferences and upcoming educational classes. Schedules and administers protocol exams to EMS providers in the regional office, maintaining confidentiality and security.
• Coordinates the voluntary ambulance inspection program for two regional offices.
• Serves as administrator of the Public Access Defibrillation Program. Review applications, notify of approval or rejection and following up. Maintaining databases, update MIEMSS webpage, notifying 911 centers and EMS jurisdictions about locations of AEDs, tracking renewals.
• Provides clerical support to two Regional EMS Advisory Councils and their various committees to include preparation of correspondence, agendas, minutes, updating membership lists and by-laws.
• Other duties as assigned and directed.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

• Certification as an Emergency Medical Technician by the Maryland Institute for EMS Systems.
• Secretarial or clerical experience in a fire, emergency medical services, or public safety agency.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  You must meet the minimum and selective qualifications to be considered.  For education obtained outside the U.S., you may be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service prior to hire.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Resumes may be submitted in lieu of completing the employment application. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Demonstrated ability to accurately type on a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

All information concerning your qualification must be submitted by the closing date.  We will not consider information submitted after this date.

Resumes will not be accepted in lieu of application.

The Online application process is STRONGLY preferred.

If the online application process is not available, you may submit a paper application and supplemental questionnaire (by closing date) to:

Department of Budget and Management
Attn: Amanda Karnezis
301 W. Preston Street, Room 608
Baltimore, MD 21201 

For inquiries regarding this recruitment, please call 410-767-4850.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

Appropriate accommodations for individuals with disabilities are available upon request by calling 410-767-3623.

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.