State of Maryland

An Office Processing Clerk II is the full performance level of work typing information using a keyboard of a personal computer, computer terminal or word processor and performing other clerical duties. Employees in this classification do not supervise other Office Processing Clerks.

Employees in this classification receive general supervision from an Office Processing Clerk Supervisor or other clerical supervisor.

Positions in this classification are evaluated using the classification job evaluation methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a class specification.

The Office Processing Assistant, Office Processing Clerk I and Office Processing Clerk II are differentiated on the basis of the degree of supervisory control exercised by the supervisor over these employees.  The Office Processing Assistant learns to perform duties under close supervision.  The Office Processing Clerk I performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed.  The Office Processing Clerk II performs the full range of duties and responsibilities under general supervision.  The Office Processing Clerk II is differentiated from the Office Processing Clerk Lead in that the Office Processing Clerk Lead assigns, reviews and approves the work of and trains lower-level Office Processing Clerks.

Types, formats and edits correspondence, reports, charts, forms, graphs, schedules and other documents from rough draft, corrected copy, oral instruction or transcribing equipment using a keyboard of a personal computer, computer terminal or word processor;

Proofreads, reviews and examines typed documents for accuracy, completeness, format and conformity to procedures; Drafts routine non-technical correspondence;

Makes copies of correspondence and other material using a copying machine;

Files correspondence and other records;

May create and merge documents, mailing lists and labels using word processing software applications and computer equipment;

May enter, update, verify and retrieve data using computer data base or spreadsheet software applications;

 May scan documents, email documents and retrieve material from websites;

May answer telephone calls to provide information, take messages or transfer calls;

May greet and direct visitors to the appropriate individuals;

May open, stamp, sort and distribute incoming mail and prepare material for outgoing mail;

May create, update and maintain logs, lists, schedules and rosters for staff;

May order, receive and store office supplies, forms and other printed material;

May extract and assemble material from files and other sources for review;

May maintain routine statistical and numerical records;

Performs other related duties.

Class Descriptions are broad descriptions covering groups of positions used by various State departments and agencies.  Position descriptions maintained by the using department or agency specifically address the essential job functions of each position. 

Class Descriptions provide information about the Nature of Work, Examples of Work, General Requirements and Acknowledgements.  The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit, as indicated by the designation of S (Supervisor), M (Manager), T (Agency Head), U (Board or Commission Member), W (Student), X (Used by Agency or Excluded by Executive Order), or Z (Confidential).  As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime, as provided by the State Personnel and Pensions Article, Section 8-305.

This classification is one level in a Non-Competitive Promotion (NCP) series.  NCP promotions are promotions by which employees may advance in grade and class level from trainee to full performance level in a classification series.  In order to be non-competitively promoted to the next level in a NCP series, an employee must: 1) perform the main purpose of the class, as defined by the Nature of Work section of the class specification; 2) receive the type of supervision defined in the class specification and 3) meet the minimum qualifications of the classification.