State of Maryland

IT QUALITY ASSURANCE SPECIALIST (#006669)

- Hourly / - BiWeekly /
- Monthly / $53,214.00-$85,398.00 Yearly


GRADE

18

NATURE OF WORK

An IT Quality Assurance Specialist is the full performance level of work developing, implementing and monitoring quality assurance standards for data processing systems and services. Employees in this classification do not supervise.

Employees in this classification receive general supervision from a IT Quality Assurance Specialist Supervisor or other data processing administrator.

The IT Quality Assurance Specialist is differentiated from the IT Quality Assurance Specialist Supervisor in that the IT Quality Assurance Specialist performs the full range of duties under general supervision while the IT Quality Assurance Specialist Supervisor has full supervisory responsibility for lower level DIT Quality Assurance Specialists.

EXAMPLES OF WORK

Develops quality assurance standards for data processing systems and services so that users receive necessary services, errors are minimized and resources and funds are efficiently and economically used;

Develops quality assurance procedures and maintains quality assurance manuals;

Advises data processing personnel and systems users on the implementation of quality assurance standards and procedures;

Reviews and approves applications systems for adherence to quality assurance standards related to system design, development, testing, implementation and maintenance and maintains systems documentation libraries;

Examines computer programs developed in third generation or other generally accepted computer programming languages for correctness, efficiency, reliability, ease of maintenance and integrity and approves programs for release to production;

Reviews data processing services including computer operations, technical services, systems and programming, data entry and related services for adherence to quality assurance standards, procedures and documentation requirements;

Monitors the adequacy of and adherence to data processing internal controls and emergency, disaster recovery and security procedures;

Develops and implements processes to measure adherence to quality assurance standards and prepares reports of the results;

Recommends changes to correct deficiencies and enhance the quality of data processing systems and services;

Coordinates responses to internal and external audit exceptions related to data processing systems and services and follows up on corrective action plans;

Reviews journals, catalogues and other technical literature and attends workshops, seminars and training classes to keep abreast of the latest developments in quality assurance theory and methods and related data processing technology;

May conduct formal audits of data processing systems and services;

Performs other related duties.

GENERAL REQUIREMENTS

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

ACKNOWLEDGEMENTS

A Class Description provides information about the Nature of Work, Examples of Work and General Requirements for a classification in the Management Service or a classification in the Skilled or Professional Service in which all positions have been designated Special Appointments. Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

Class descriptions broadly define groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Date Established

Jul 1 1998 12:00AM

Approved By

Director, Division of Classification and Salary

CLASS: 006669; EST: 7/1/1998; REV: ;

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