State of Maryland


- Hourly / - BiWeekly /
- Monthly / $59,608.00-$88,815.00 Yearly


CORR 0009




A Correctional Case Management Manager is the managerial level of work in assessing and evaluating the personal and criminal history of adult inmates to recommend a security level and in developing and monitoring appropriate work and educational programs.  Employees in this classification manage all aspects of inmate classification work in the institution and directly supervise Correctional Case Management Supervisors.

Employees in this classification receive managerial supervision from an Assistant Warden.  Work is performed in an adult correctional environment and involves frequent contact with convicted with convicted felons who may become violent.

Positions in this classification are evaluated using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Correctional Case Management Manager is differentiated from the Correctional Case Management Supervisor in that the Correctional Case Management Manager has supervisory responsibility for Correctional Case Management Supervisors while the Correctional Case Management Supervisor has supervisory responsibility for lower-level Correctional Case Management Specialists.


Plans, coordinates, supervises and evaluates the work of Correctional Case Management Supervisors;

Trains Correctional Case Management Supervisors;

Reviews reports and recommendations of Correctional Case Management Specialist staff and may approve or disapprove recommendations as the Warden's designee;

Conducts unit staff meetings to keep the staff informed of changes to regulations and programs;

Reviews and drafts institutional directives on inmate classification to ensure compliance with Division of Correction regulations;

Makes recommendations to the Assistant Warden or Warden about proposed departmental policy and procedural changes;

Counsels staff on the violation of rules and regulations and makes recommendations for disciplinary action;

Responds to questions from inmates, inmates' families, attorneys, Parole Commissioners and others about custody status decisions and about institutional policies and regulations;

Serves on institutional and division task forces and committees;

May investigate inmate complaints against the case management unit and prepare a response for the Warden;

May conduct adjustment hearings to determine the guilt or innocence of inmates who have been charged with violating institutional rules and recommend appropriate sanctions for inmates found guilty of a violation;

Performs other related duties.


Knowledge of the objectives, principles and practices of penology and trends in the correctional field;

Knowledge of the Division of Correction regulations and institutional directives;

Knowledge of the policies of parole and probation and the court system;

Knowledge of the educational, vocational and therapeutic programs within the correctional system and in the community;

Skill in preparing summaries of complex information;

Ability to organize, coordinate and supervise the work of Correctional Case Management Supervisors and lower-level Correctional Case Management Specialists;

Ability to analyze data and draw logical conclusions;

Ability to explain institutional decisions to inmates, inmates' families and others;

Ability to understand the basis for recommendations and make determinations as the Warden's designee in classification matters;

Ability to establish and maintain a professional working relationship with other managers and with administrative officials.


Education:   A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in assessing inmates' security risk and inmates' program needs for the purpose of determining correct security classifications and developing program plans.


1. The above educational requirement is set by the Maryland Correctional Training Commission in accordance with Title 12, Subtitle 10 of the Code of Maryland Regulations.

2. Candidates may substitute one year of experience as a Correctional Officer for one year of the required experience.

3. Candidates may substitute one year of experience as a Correctional Dietary Officer, Correctional Maintenance Officer or Correctional Supply Officer for one year of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in correctional classifications or correctional specialty codes in the criminal justice field of work at the rate of two years of military experience for one year of the required experience.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


1. Employees who have not already done so must meet the required selection standards and successfully complete the training prescribed by the Maryland Correctional Training Commission for a Correctional Classification Counselor. Selection standards for correctional training are listed in detail in the Code of Maryland Regulations and include the following:

U.S. Citizenship or Resident Alien status
Must be at least 21 years of age
A completed background investigation
Oral interview
Physical examination.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.


Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System. All positions in this classification are Skilled Service positions. Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is not assigned to a bargaining unit as indicated by the designation of S (supervisor), M (manager), T (agency head), U (Board or Commission member), W (student), X (Used by agency or excluded by executive order), or Z (confidential). As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining. Additionally, certain executive branch agencies are exempt from collective bargaining and therefore, all positions in those agencies are excluded from collective bargaining.

Date Revised

June 15, 2018

Approved By

Director, Division of Classification and Salary

CLASS: 004029; EST: ; REV: 7/1/2019;

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