State of Maryland

HCD IT Senior Technical Specialist (#003757)

- Hourly / - BiWeekly /
- Monthly / $78,503.00-$126,047.00 Yearly


GRADE

24

NATURE OF WORK

As a housing finance agency, Housing and Community Development (HCD) offers a broad range of financial services that include bond finance, mortgage lending, municipal and small business lending, cashflow loans, tax credit programs and loan servicing, as well as housing voucher and grant administration for community revitalization.  HCD’s commercial partnerships and stakeholders include community and investment banks, sub-services, trustees and bond holders.

HCD lending and financing programs are inherently time critical, and there are extensive dependencies on personally identifiable information (PII), as well as other sensitive and non-public information.  

An IT Senior Technical Specialist is a top-level technical expert in one or more specialized areas of applications, systems analysis and programming. Employees in this class may lead, but do not supervise. They have extensive interaction with software/database developers, and stakeholders at partner organizations, and all levels of program (line-of-business) staff.

 

The employees in this classification act independently under limited supervision, and provide timely and creative solutions to complex computer and networking requirements.

EXAMPLES OF WORK

Enable Department to expediently respond to opportunities and challenges via Information Technology;

 

May act as expert in business or functional area;

 

Formulates and defines system scope and objectives;

 

Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and torn of desired results;

 

Address business challenges by analyzing resources, capacity and limitations, and required outcomes;

 

Establish innovative and streamlined processes to support software and database development;

 

Demonstrate high proficiency for designing, coding, testing, and maintaining software and/or databases;

 

Develop conceptual designs and prototypes;

 

Implement access control and security in new systems;

 

Develop strategies for safeguarding Personally Identifiable Information (PII) in transit and at rest;

 

Deploy new software systems and/or databases on-premises, hosted or on the Cloud

 

Lead optimization of enterprise software and databases;

 

Contribute to development of IT policies, security controls, disaster recovery, and standard operating procedures;

 

Performs other related duties.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of line-of-business programs, their respective missions, and the role of information technology;

Knowledge of SDLC and change management;

Knowledge of computer operating systems, computer networks, hosted and cloud-based solutions;

Knowledge of databases, SDKs, and programming languages;

Expert knowledge of business’/function’s needs for software;

Skill leading complex projects;

 

Skill providing technical leadership on complex projects;

 

Skill preparing detailed specifications for new systems;

 

Skill delivering iterative results during AGILE projects;

Skill implementing client-server software;

Skill providing guidance and training to junior programmers, and evaluating their work product;

Skill in delivering solutions and achieving outcomes via Information Technology;

 

Ability to analyze organizational needs, architect business solutions, and monitor/administer systems/software to optimize performance;

 

Ability to use acquired institutional knowledge to achieve organizational efficiencies;

 

Ability to undertake multiple phases of a project;

 

Ability to provide direction and instruction;

 

Ability to perform cost benefit and feasibility analyses.

MINIMUM QUALIFICATIONS

Education: Typically requires a Bachelor's degree

Experience: Five or more years of experience performing software and database analysis, design and development, for multi-tiered client-server software in an organization with extensive level of program integration and reliance on technology

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.

 2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.

 3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

ACKNOWLEDGEMENTS

Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Date Established

July 1, 2019

Approved By

Director, Division of Classification and Salary


CLASS: 003757; EST: 7/1/2019; REV: ;

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