State of Maryland


- Hourly / - BiWeekly /
- Monthly / $35,041.00-$47,543.00 Yearly






A Human Service Aide provides full performance level aide services which include teaching clients new ways to perform personal care and housekeeping tasks.  Employees in this classification may assume responsibility for children and dependent adults in the absence of the caregiver or in crisis situations and provide services to persons who may be physically or mentally disabled or those with social, psychological, or economic problems.  Employees in this classification do not supervise other positions.

Employees in this classification receive moderate supervision from a program professional.  Employees in this class may be required to work nights, weekends, holidays, or work hours which vary from the normal work week.  Work is performed in the client's home and community.  Employees may work in teams.  Work requires lifting and moving clients.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the classification specification.

The Human Service Aide is differentiated from the Human Service Associate I in that the Human Service Aide provides full performance aide services while the Human Service Associate I performs work, using therapeutic skills, in teaching clients to change their behavior in order to care for themselves and prevent abuse or neglect under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed.


Teaches clients the skills needed for daily living such as, but not limited to: opening bank accounts, budgeting, comparison shopping, and using public transportation;

Prepares reports for supervisor and case manager concerning the client's behavior, physical condition, social and physical environment, and services provided in order to assist the treatment team in developing, monitoring, and modifying the client's treatment plan;

Assists clients in maintaining a place of residence by performing household tasks including, but not limited to: housekeeping, laundry, shopping, planning and preparing nutritional meals according to physician's instructions;

Assists physically disabled clients to attend to their personal needs including, but not limited to: dressing, bathing, feeding, using the bed pan, urinal, or commode;

Teaches disabled clients new ways to perform daily activities;

Transports clients to receive medical and community services;

Assists clients in obtaining available services offered by public and private agencies or individuals;

Develops positive relationships with clients in order to gain their acceptance of the aide service plan and to contribute to the client's physical and emotional health;

Manages the household and provides care for children and adult dependents in their home when the caregiver is temporarily absent or hospitalized;

Teaches caregivers how to dress, bathe, and care for dependents;

May assist the client to follow through on exercises prescribed by a Physician or Physical Therapist;

May take vital signs to monitor client's health and determine the need for medical attention;

Performs other related duties.


Knowledge of business English;

Knowledge of addition, subtraction, multiplication, and division;

Knowledge of community health and welfare resources and application procedures;

Knowledge of vital signs and symptoms which indicate the need for medical attention;

Ability to lift and move clients;

Ability to develop positive relationships with ill, disabled, and aged clients;

Ability to document the client's situation in clearly prepared records and reports;

Ability to participate in the rehabilitation of clients, which may include reinforcing various therapies such as physical, occupational, and recreational;

Ability to understand and follow directions;

Ability to do routine and other housekeeping work;

Ability to be neat and reliable in work habits;

Ability to plan and organize work.


Education: Completion of the Tenth grade.


Satisfactory completion of a course such as geriatric nursing assistant which meets the standards of the appointing agency.

Experience: Two years of experience providing housekeeping and personal care services to clients.


1. Applicants must attach a copy of the certificate and a list of the course material to the application form.

2. These requirements are established by the Social Services Administration by authority provided in in Human Services Article, Title 4 Social Services, Subtitle 3 of the Annotated Code of Maryland.  The Department of Budget and Management does not have the authority to accept substitutions or equivalents.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


1. Employees in this classification must be able to lift clients, wheelchairs, or other weight. Candidates will be given a medical examination and may be required to demonstrate their ability to perform the manual work required of the position prior to appointment.

2. Employees in this classification may be required to have access to and use of an automobile in order to transport clients.  Standard mileage allowance will be paid for use of a privately owned vehicle.


Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

This is a Skilled Service classification in the State Personnel Management System.  All positions in this classification are Skilled Service positions.  Some positions in Skilled Service classifications may be designated Special Appointment in accordance with the State Personnel and Pensions Article, Section 6-405, Annotated Code of Maryland.

This classification is assigned to Bargaining Unit D, Health and Human Service Nonprofessionals classes.  As provided by the State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.  Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.

Employees in this classification are eligible to receive overtime compensation.  An employee who works more than the normal workweek is entitled to be compensated for that overtime as provided by the State Personnel and Pensions Article, Section 8-305.

Date Revised

September 10, 2021

Approved By

Director, Division of Classification and Salary

CLASS: 002545; REV: 9/10/2021;

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