SKILLED SERVICE BARGAINING UNIT: F
NATURE OF WORK
A Human Service Program Planning Administrator is the statewide program planning and evaluation expert level of work in human service program administration. Employees serve as a statewide program planning and evaluation experts involving multiple programs, such as family investment, child support, child welfare, adult services, aging, energy assistance, federal compliance, Title IV-E program, or volunteer program administration. Employees may lead the work of support or clerical staff.
Employees receive general supervision from a higher level Human Service Administrator or designated administrator. The work may require travel throughout the State of Maryland.
Position placement in this classification is determined by the Classification Job Evaluation Methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of a classification specification.
The difference between the Human Service Program Planning Administrator and the Human Service Administrator I-IV is that the Human Service Administrator I-IV function as program supervisor or program managers with full direct or full indirect supervisory responsibilities for subordinate human services staff.
EXAMPLES OF WORK
Serves a Statewide technical expert in program planning and evaluation involving multiple human service programs such as child support, child welfare, adult services, family investment, energy assistance, federal compliance, Title IV-E program, or volunteer program administration;
Evaluates efficiency of operations and develops, revises and recommends new policies, standards, and workflow procedures, using new technology where appropriate;
Interprets and applies or oversees the application of agency policies, rules and regulations to accomplish the work of the unit or division;
Implements new regulations and policies;
Sets goals and deadlines and oversees the workflow of the program;
Develops and implements rules, regulations, standards and controls for carrying out the work of the assigned program;
Supervises the preparation of the budget for the assigned program;
Recommends changes in legislation, policies or procedures;
May lead the work of support or clerical staff;
Performs other related duties.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of analytical principles and research methods and techniques used in collecting, compiling and organizing data and used in drawing reasonable inferences from data;
Knowledge of principles, theories, practices and protocols applicable to one or more human service areas, such as program planning or evaluation, child support, child
welfare, adult services, family investment, energy assistance, federal compliance, Title IV-E program, or volunteer program administration;
Skill in the collection, compilation, classification and tabulation of data;
Skill in the gathering of information through interviews;
Skill in the preparation of clear, accurate and detailed reports;
Ability to lead the work of support or clerical staff;
Ability to understand the Department of Human Resources agency’s purpose, programs, organization and procedures;
Ability to use computer software applications;
Ability to establish and maintain professional working relationships with customers, employees, supervisory and management staff, personnel from other agencies and institutions and the general public;
Ability to effectively organize and manage work assignments and meet deadlines;
Ability to communicate effectively.
Education: A bachelor’s degree from an accredited college or university.
Experience: Five years of experience in the administration of a human
services program or experience conducting studies and analyses of programs, procedures, practices and organizations.
Notes: 1. Additional professional or technical experience in the administration
of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.
2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Class specifications are broad descriptions covering groups of positions used by
various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.
This is a skilled service classification in the State Personnel Management System.
All positions in this classification are skilled service positions. Some positions in skilled service classifications may be designated special appointment in accordance with the State Personnel and Pensions Article, Section 6-405.
This classification is assigned to bargaining unit F, Social and Human Services Professionals. As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining. Additionally, certain executive branch agencies are exempt from collective bargaining and all positions in those agencies are excluded from collective bargaining.
June 16, 2014
Director, Division of Classification and Salary