State of Maryland


- Hourly / - BiWeekly /
- Monthly / $28,559.00-$44,455.00 Yearly




A Computer Operator Trainee is the entry level of work operating multipurpose, multi-tasking computer systems. Employees in this classification do not supervise.

Employees in this classification receive close supervision from a Computer Operator Supervisor. Employees in this classification may be required to work on evenings, weekends and holidays. Work is normally performed in a computer room and involves exposure to moderate levels of noise and to a climate controlled environment necessary to keep the computer from overheating. The work requires careful observance of safety procedures related to fire extinguishing systems for computers. The work requires moving boxes of paper weighing up to forty pounds.

The Computer Operator Trainee, Computer Operator I and Computer Operator II are differentiated on the basis of degree of supervisory control exercised by the supervisor over these employees. The Computer Operator Trainee learns to perform duties under close supervision, the Computer Operator I performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed and the Computer Operator II performs the full range of duties under general supervision.


Learns to power the computer system up or down by following operating procedures and entering commands on the control console;

Learns to read production schedules, job request forms and job documentation to determine what jobs to run, what procedures to follow and what input data to obtain;

Learns to adjust the production schedule and manipulate job streams to make the most efficient use of the computer and peripheral equipment and allow for the processing of special and emergency jobs;

Learns to enter commands on the control console to open and close files as required to process specific jobs and to activate batch, backup and test jobs;

Learns to load paper and forms in printers, activate printers in response to computer messages and remove printouts from printers;

Learns to hang and load tapes and activate tape drives and disk drives in response to computer messages;

Learns to monitor the processing of jobs by observing the control console and correcting processing errors according to operating policies, procedures and job documentation;

Learns to verify that complete and correct output has been produced for each job and maintain control counts of numbered forms, checks and other negotiable documents;

Learns to enter commands on the control console to bring up and take down on-line systems;

Learns to observe the control console and respond to on-line system messages to keep the system up;

Learns to respond to calls from on-line system users regarding system problems and follow procedures in systems and device manuals to restore system access;

Learns to monitor on-line systems by entering simulated data, determining if valid responses are received and maintaining a record of response times;

Learns to notify programmers, technical support staff and users of program and system problems;

Learns to maintain records of computer and system downtime;

Learns to clean, adjust and make minor repairs to computer equipment;

May learn to place service calls to vendors to explain the nature of equipment and line malfunctions;

May learn to perform production control duties such as scheduling, input and output control and tape library management;

Performs other related duties.


Ability to learn the functions and capabilities of multipurpose, multi-tasking computers and peripheral equipment;

Ability to learn computer operating systems and the commands necessary to operate multipurpose, multi-tasking computers;

Ability to learn job streaming and multi-tasking concepts;

Ability to follow directions in technical documents such as computer operating manuals, equipment manuals and job documentation;

Ability to learn to follow emergency, disaster recovery and security procedures related to computer operations;

Ability to learn to interpret computer messages to identify the cause of computer malfunctions;

Ability to learn to adjust production schedules and manipulate job streams to make the most efficient use of computer systems;

Ability to calculate mathematical totals and percentages and maintain logs of computer downtime, computer output and similar records;

Ability to establish and maintain effective working relationships with and communicate technical information to users, vendors, programmers and technical support staff.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience keying large amounts of alpha, numeric or symbolic data from source documents into a computer or onto magnetic tape or disk according to a production schedule, or one year of experience assisting in the operation of multipurpose, multi-taking computer systems to include the preparation of magnetic tape or other materials of computer input as well as the collection, control and disbursement of computer output.

1. Experience operating computer equipment for the purpose of data entry, word processing or maintaining information may be substituted on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Computer System Operations classifications or Computer System Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience. 




Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position.

Date Established

Jan 1 2001 12:00AM

Date Revised


Approved By

Director, Division of Classification and Salary

CLASS: 001040; EST: 1/1/2001; REV: 8/1/2014;

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