State of Maryland


- Hourly / - BiWeekly /
- Monthly / $28,559.00-$44,455.00 Yearly




Human Service Associate III performs lead worker duties in the in home aide service unit. Although the employee may schedule the case assignments of other employees, the work of this class does not involve supervisory duties or responsibilities.

Employees receive general supervision from a program professional. Employees in this class may be required to work nights, weekends, holidays, or work hours which may vary from the normal work week. Work is performed in the office or in the client's home and community. Employees may work in teams. Work may require lifting and moving clients because these employees may be called to substitute for all other levels of aides and associates. This is the lead worker for the in home aide service unit.

The work of this class differs from the Human Service Associate I/II which is the entry (I) full performance (II) level of work using therapeutic skills to teach clients to change their behavior in order to care for themselves and prevent abuse or neglect of a child or adult dependent.


Schedules case assignments based on a knowledge of each aide's or associate's strengths and the needs of the client;

Provides on the job training and monitors the work of new employees;

Monitors and evaluates the work of aides and associates through on site visits;

Assesses training needs of aides and associates and works with the unit supervisor to plan training for the staff;

Alerts unit supervisor to problems with administrative procedures, client services and office operations and makes recommendations for improvements;

Coordinates aide services by planning conferences with case managers, vendor agencies, and individual providers;

Substitutes for all levels of aides and associates, as required;

May prepare reports for supervisor and case manager concerning the client's behavior, physical condition, social and physical environment, and services provided in order to assist the treatment team in developing, monitoring, and modifying the client's treatment plan;

Performs other related duties.


Knowledge of English;

Knowledge of addition, subtraction, multiplication, and division;

Knowledge of home management and personal care procedures;

Knowledge of social, physical, and psychological needs of infants, children, adolescents, and dependent adults;

Knowledge of vital signs and symptoms which indicate the need for medical attention;

Knowledge of child care and disciplinary techniques;

Knowledge of causes and treatment of child and adult abuse or neglect;

Ability to schedule case assignments of a unit;

Ability to work as a member of a treatment team;

Ability to observe clients and document those observations;

Ability to communicate effectively with social workers, nurses, and other treatment team members;

Ability to teach problem solving skills;

Ability to teach home management and caregiving skills;

Ability to lift and move clients;

Ability to develop and maintain emotionally supportive relationships with adults and children who have physical, social, emotional, or interpersonal problems;

Ability to participate in the rehabilitation of clients which may include reinforcing various therapies such as behavioral, physical, occupational, and recreational;

Ability to deal with stressful situations;

Ability to understand and follow complex laws, regulations, instructions, and guidelines regarding abuse and neglect;

Ability to do routine and other housekeeping work;

Ability to plan and organize the work of others.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Completion of six credit hours at an accredited college or university in social work, psychology, sociology, nursing, health, gerontology, home economics, human growth and development or a related field.

 Experience: Four years experience providing care to children or adult dependents in the home or teaching practical living and caregiving skills to clients. Two years of the experience must have included using therapeutic skills to teach clients to change their behavior in order to care for themselves and to prevent abuse or neglect of a child or adult dependent.


 1. A transcript showing the required course work must accompany the application form (MS 100).

 2. These requirements are established by the Social Services Administration by authority provided in Section 1 of Article 88A of the Annotated Code of Maryland. The Department of Personnel does not have authority to accept substitutions or equivalents.


Candidates appointed to positions in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


1. Applicants must be able to lift clients, wheelchairs, or other weight. Applicants will be given a medical examination and may be required to demonstrate their ability to perform the manual work required of the position prior to appointment. 2. Employees appointed to positions in this classification may be required to have access to and to use their personal automobile in order to transport clients. Standard mileage allowance will be paid for use of a privately owned vehicle.


Class specifications are broad descriptions covering groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each position

Date Revised

Sep 1 1989 12:00AM

Approved By

Director, Division of Classification and Salary

CLASS: 000129; EST: ; REV: 9/1/1989;

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