Compliance Investigator

The salary for this position is pending Board of Trustees' approval.

Investigates, analyzes, reports, and resolves complaints, grievances, and appeals and assists in the development and implementation of training programs in one or more areas such as equal employment opportunity, sexual harassment, gender equity, civil rights practices, and accommodation of individuals with a disability.

Advises administrators, faculty, staff, students, applicants, and the public of their rights, privileges, and of procedures for filing complaints, grievances, and appeals.

Investigates and analyzes complaints of alleged violations of civil rights, discrimination, gender equity, sexual harassment, accommodation of individuals with a disability and related policies at locations throughout the District; prepares reports and communications detailing findings, conclusions, and recommendations.

Confers with concerned parties in an effort to resolve complaints at the earliest possible point in the process.

Assists in the development of procedures, practices, and systems to assure compliance with applicable diversity, civil rights, equal employment opportunity, gender equity, and related laws, regulations, policies, guidelines, and agreements.

Collects, compiles, analyzes, interprets, and presents information and statistical data related to assigned responsibilities.

Assists in identifying target populations and in recruiting administrators, faculty, staff, and students to meet location diversity goals and objectives.

Assists in the development and implementation of training and development activities for administrators, faculty, staff, and students to increase awareness and sensitivity to diversity, civil rights, gender equity, equal employment opportunity policies and related matters.

Establishes and maintains effective working relationships with administrators, faculty, staff, and students and with representatives of federal, state, and local agencies, commissions, and committees.

Analyzes the possible effects of proposed legislation and regulations related to compliance and makes recommendations based on the findings.

Effectively utilizes the capabilities and functions of standard office software applications such as data management, spreadsheet, presentation, and word processing in completing assigned projects.

Prepares a variety of descriptive and evaluative reports and correspondence, including workforce and applicant pool analyses for EEO and diversity monitoring and reporting purposes.

Attends and participates in committees to provide subject matter advice and guidance related to assigned responsibilities.

Performs related duties as assigned. 

A Compliance Investigator applies a thorough knowledge of federal, state, and local laws, regulations, and guidelines in the investigation, analysis, and resolution of grievances, appeals, and complaints related to one or more of the following areas:   civil rights, gender equity, sexual harassment, equal employment opportunity, and accommodation of individuals with a disability enforcement and related policies, procedures, and practices of the District.

A Senior Compliance Investigator plans, organizes, and supervises the day-to-day activities of a small unit engaged in investigating, analyzing, and resolving complaints, grievances, of alleged violations of civil rights, discrimination, gender equity, sexual harassment, and accessibility for individuals with disabilities and other related policies at locations throughout the District; personally performs the more complex investigation of complaints in accordance with applicable laws and regulations.

General supervision is received from a Senior Compliance Investigator. Functional supervision may be exercised over clerical employees.

Knowledge of:

Federal, state and local laws, regulations, and guidelines related to civil rights enforcement including but not limited to equal employment opportunity, sexual harassment, gender equity, and the Americans with Disabilities Act

Employment policies, procedures, and practices of the District

District Board Rules and administrative policies related to equal employment opportunity, sexual harassment, discrimination, gender equity, and accommodations of individuals with a disability

Collective bargaining agreements of the District

Fact finding and investigative methods and procedures

Principles and techniques of training

Principles and techniques of counseling, guidance, and conflict resolution

Principles of and techniques used to promote human and inter-group relations

Research, analytical, and statistical methods used in assigned area

Organization, functions, and key staff of the District

Characteristics and working conditions of all job classifications used in the District

Organization and management of records

Capabilities of computer systems, software, and hardware

Ability to:

Perform complex professional work related to areas such as equal employment opportunity, discrimination, gender equity, sexual harassment, accessibility for individuals with disabilities, and other related matters

Compile data and analyze situations; translate findings into clear, concise reports and recommendations; meet important deadlines

Analyze training needs and recommend appropriate training activities pertinent to assigned area

Interpret and apply applicable laws, regulations, policies, and precedents pertinent to assigned area

Work effectively and tactfully with individuals from diverse ethnic, social, and economic backgrounds

Maintain effective working relationships with District administrators, staff, employee representatives, and students

Develop innovative, workable solutions to complex and sensitive problems

Work independently on complex assignments

Prepare effective and comprehensive oral and written communications, reports, and presentations

Effectively utilize computer equipment, software, and hardware in the performance of duties

Travel to various locations to conduct investigations and training

Learn specialized computer applications

Education and Experience:

A.   A bachelor’s degree from a recognized  college or university, preferably with a major in public administration, human resource management, law, business administration, educational administration, or a  related field  AND  three years of recent, full-time, paid, professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, Title IX or other civil rights compliance, or related  areas.  Qualifying experience with an educational institution is desirable.

OR

B.   A master's degree from a recognized  college or university with a major in public administration, human resource management,  law, business administration, educational administration, or related field AND one year of recent, full-time, paid, professional-level experience in investigating and processing complaints, appeals, and grievances related to equal employment opportunity, affirmative action, Title IX or other civil rights compliance, or related areas. Qualifying experience with an educational institution is desirable.

Special:

A valid Class “C” California driver's license is required.

Travel to locations throughout the District is required.

• Medical and dental insurance and vision care plans are provided for employees and their dependents.
• A $50,000 life insurance policy is provided free of charge for each employee.
• New employees receive 12 full-pay days and 88 half-pay days of illness leave.
• At least 15 paid holidays per year.
• Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
• Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
• Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
• Employee Assistance Program

The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.