The Senior IT Analyst is a multi-incumbent position that acts as a team leader on projects. The incumbent conducts feasibility studies on microcomputer applications and equipment to replace and/or enhance current systems. He/she writes specifications and makes recommendations for running applications designed or purchased by the City of Dayton for individual Departments. The incumbent will participate in the selection of packaged software and determining hardware specifications necessary for implementation. The incumbent makes modifications to desktop systems as dictated by changing user needs and keeps the total system in sound operating condition by investigating the impact proposed changes will have on the system as a whole.
The Senior IT Analyst functions as a team leader in the design, development and implementation of large, complex systems to ensure the system is properly integrated. The incumbent will work in conjunction with other appropriate IT staff members in developing and carrying out standards that keep the City of Dayton network secure. The incumbent will create accounts that will allow customers access to various applications that the City provides. The incumbent will assist and train customers on products as a standard operation from wall (active network jacks) to the desktop, including printers (responsible for printer administration from the server to the printer) and all peripherals. The Senior IT Analyst recommends any changes in standard equipment used in the department and signs off on the purchase of the recommended software to ensure that any hardware purchased is within the standards established by the IT Division. The incumbent is responsible for installation of all desktop units and peripherals including software and printers.
The Senior IT Analyst implements solutions that align with the organization’s business objectives, which includes assisting in system scope and objectives, analyzing business and user requirements for complex projects, and managing requirements throughout each project. The incumbent is on call for maintaining uptime to Public Safety sites on a twenty-four hour a day, seven days a week, year round rotation list. He/she is responsible for all the WAN sites including maintenance of the connectivity for communication with the network.
The Senior IT Analyst must maintain a good relationship with the customers and any vendors involved in the installation and maintenance of a new system. The incumbents are the face that the customer sees and depends on to keep equipment running smoothly. The Senior IT Analyst must develop and maintain a good relationship with the Customer Support Specialists and keep the Help Desk abreast of any concerns or problems that can be taken care of. The incumbents must maintain lines of communication with management and operating personnel so that beneficial systems are developed. The incumbents also maintain contact with representatives of other governmental units to exchange ideas on new developments in the field of technology.
The Senior IT Analysts are free to act on their own initiative within the confines of assigned functions and established operating policies and procedures. Review of work is made on a regular basis; including the end user’s satisfaction in determining if the system developed by the incumbent is sufficient to meet the needs of the end user. The incumbent keeps his/her supervisor apprised on the status of work and consults with superiors only when a problem is encountered as it relates to either major technical considerations or matters of policy.
Bachelor's degree in Computer Science or a closely related field AND
5 years of experience in computer operations or in providing technical computer support;
Associate's degree in Computer Science or closely related field AND 7 years of experience in computer operations or in providing technical computer support.
Degree must be from a college or university that is accredited by the U.S. Department of Education through the North Central Association of Colleges and Schools Higher Learning Commission or equivalent region.
Must possess a valid driver’s license at time of appointment and maintain thereafter as a term and condition of continued employment.
Applications must specifically address each of the minimum qualifications, directly showing how each is met.
A background investigation and evidence of Employment Authorization and Identity is required prior to employment. All candidates must pass any level of background investigation applicable to the position, including current city employees seeking transfer, promotion, demotion, etc. into a classified position.
Medical Examination & Drug and Nicotine Testing
Final appointment is contingent upon the applicant passing a job-related medical examination including drug screen. Applicants offered employment with the City will be required to pass a nicotine screening. Newly hired employees must remain tobacco and nicotine free as a condition of continued employment. The Tobacco and Nicotine Free Hiring Policy does not apply to current City employees.
An Equal Employment Opportunity Employer M/F/H