Senior Meter Reading Operations Coordinator

Recruitment #21-4502-001

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Introduction

Responsibilities

This senior level job provides quality supervisory and operational management for the efficient and effective execution of the meter reading operations including but not limited to, routing and scheduling Water Service Representatives in the reading of all commercial, industrial and residential water meters in the City of Dayton’s service areas; ensuring utility service turn-ons and turn offs occur as scheduled; and working collaboratively with other sections of the division to ensure a high level of service and customer service. The incumbent performs complex analysis to project and track meter reading fleet operation costs, monitor contracts, and manage various databases for budgeting, equipment replacement schedules and efficient route design. Is involved in a wide range of administrative, management and analysis functions to support the operations of the Division of Utility Revenue Administration. Responsible for providing an ongoing field presence, including site visits to monitor productivity and techniques used, evaluate the need for repair and replacement of equipment and fleet. Works with the public to resolve complaints and mediate differences resulting from high water consumption, high bills, and personnel activities.

Minimum Qualifications

Bachelor’s Degree in Management, Business Administration or closely related discipline AND 5 years of related experience (operations management experience desired); OR 3 years of supervisory experience in a related field (utility related experience preferred).

Degree must be from a college or university that is accredited by the U.S. Department of Education through the North Central Association of Colleges and Universities or equivalent region.

License Requirements

Must possess a valid driver’s license at time of appointment and maintain thereafter as a term and condition of continued employment.

Notes

Applications must specifically address each of the minimum qualifications, directly showing how each is met.

Appointment to positions in this classification will require applicants to pass a police background investigation. Final permanent appointment is contingent upon the applicant passing a job-related medical examination, including drug screen, and providing documentary evidence of Employment Authorization and Identity required by the Immigration and Nationality Act.

Police background investigation will be required. Final appointment is contingent upon the applicant passing a drug screen. 

Applicants offered employment with the City will be required to pass a nicotine screening. Newly hired employees must remain tobacco and nicotine free as a condition of continued employment.

The Tobacco and Nicotine Free Hiring Policy does not apply to current City employees subsequent to HR Policy 2.09. 

An Equal Employment Opportunity Employer 

M/F/H