Transportation Supervising District Services Agent (40 Hour)

Recruitment #240515-8716FE-001


Are you a current Department of Transportation (DOT) employee looking to advance your career within the agency? 
Do you want to continue to help make commuting and traveling throughout CT safe?
If so, read below and apply today!

The State of ConnecticutDepartment of Transportation (DOT), is now accepting applications from qualified agency employees to apply for the position of Transportation Supervising District Services Agent in Newington, CT. 


  • Competitive salary.
  • Industry leading health benefits, including medical and dental coverage.
  • Extensive pension plan and supplemental retirement offerings.
  • Paid time off including 13 paid holidays per calendar year.
  • Learn more about what sets us apart as an employer with our Employer Value Proposition.
  • A culture that encourages work/life balance.
  • Professional growth and development opportunities.
  • Ample free parking with easy access from major highways or by public transportation.
  • Tuition reimbursement.
  • Work for a Forbes top company: State of Connecticut Ranked One of the Best Employers of 2023 -  State of CT receives National Recognition for offering Job Growth, Competitive Benefits and Flexible Schedule.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.
  • Join an award winning agency! CTDOT was recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers (CSCE)!

  • Full Time, 40 hours per week
  • Monday through Friday
  • First shift, 7:30 am to 4 pm
  • Location: Newington

    In order to ensure compliance with State Statutes and Regulations, this District Supervising Services Agent position, in the Office of Central Maintenance, supervises personnel engaged in the investigation of requests for encroachment permits on work affecting state highway rights of way and coordinates the statewide permit review and permit process in the Office of Central Maintenance including major traffic generator permits. 

    Responsibilities include:
    • Conferring with and is the liaison with the districts, contractors, engineers, property owners, utilities and others concerning construction and rights of way plans. 
    • Checking agreements, permit applications, forms and related documents for accuracy and sufficiency. 
    • Reviewing and inspecting permits in compliance with related standard specifications and all applicable state and federal regulations.
    • Leading and training Service Agent 2s engaged in the more complex permit applications and projects.
      WHO WE ARE
      It is the DOT's mission to provide a safe and efficient intermodal transportation network that improves the quality of life and promotes economic vitality for the State and the region. We are looking for energetic and driven team players who are passionate about serving the public and about the work we do within the Bureau of Highway Operations' Bridge Maintenance Unit to deliver the DOT’s mission. Learn more about our mission, vison, and values here!

      Selection Plan

      In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

      For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Legislative, Judicial) to the other. 

      To Apply:

      • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
      • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
      • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
      • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
      • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.

      • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to


      • Please read or watch our Applicant Tips on How to Apply!

      Important Information After You Apply:

      • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
      • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
      • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
      • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
      • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
      • Read through this helpful link to prepare for your interview.

      Connect With Us:

      • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact
      • Follow the State of Connecticut on LinkedIn.


      In the Department of Transportation this class is accountable for supervising a staff in a District Maintenance Office engaged in the investigation, issuance and inspection of highway encroachment permits, or a staff in the Office of Maintenance engaged in the completion of engineering reviews of major permit/traffic generator applications, encroachment agreements and property release concurrences.


      • Schedules, assigns, oversees and reviews the work of staff;
      • Provides staff training and assistance;
      • Conducts performance evaluations;
      • Determines priorities and plans unit work;
      • Establishes and maintains unit procedures;
      • Develops or makes recommendations on the development of policies and standards;
      • Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
      • Prepares reports and correspondence.

      • Supervises and coordinates the issuance of encroachment permits for all work to be done within the highway right-of-way throughout a District; this includes, but is not limited to, permits issued to property owners, public utilities, municipalities and other State agencies;
      • Reviews major traffic generators and  issues encroachment permits as required by the Connecticut General Statutes, as revised;
      • Monitors all phases of the District permit process to ensure compliance with Department policy and procedure and compliance with General Statutes, plans and specifications;
      • Performs related duties as required.

      • Provides assistance in the development and coordination of programs and activities;
      • Supervises and coordinates engineering reviews of major permit/traffic generator applications with other divisions of the Department and the District Offices;
      • Supervises and coordinates reviews for property lease or release concurrences;
      • Supervises investigations on complex claims and complaints involving the District Offices;
      • Performs related duties as required.


      • Considerable knowledge of
        • principles and practices of highway engineering as applied to construction, reconstruction, maintenance and survey; 
        • relevant agency policies and procedures; 
        • relevant State and Federal laws, statutes and regulations; 
      • Considerable
        • interpersonal skills; 
        • oral and written communication skills; 
      • Considerable ability to analyze engineering plans and specifications; 
      • Ability to utilize computer software; 
      • Supervisory ability.


      Eight (8) years of field work in highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.


      Two (2) years of the General Experience must have been in a lead capacity responsible for significant highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.

      NOTE: For state employees this experience is interpreted at or above the level of a Transportation Maintenance Planner 3, Transportation General Supervisor (Maintenance) (Bridge Maintenance) (Signs and Markings), Transportation District Electrical Supervisor, Transportation Engineer 2 with lead responsibilities, Transportation Maintenance Planner 2 with lead responsibilities or Transportation District Services Agent 2.


      College training in engineering may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.


      • Extensive knowledge of the complete permitting process as it relates to the Right of Way.
      • Experience enforcing all relevant Federal and State regulations and agency policies.
      • Knowledge and experience with all aspects of working within the Right of Way.
      • A working knowledge of the MUTCD, OSTA, Permit regulations and the Departments Utility accommodation manuals.
      • Knowledge and experience on the different responsibilities of various units within the agency.
      • Extensive knowledge of the various programs and software used in the permitting process.
      • Experience commenting on, or revising policy, regulations and procedures.
      • Knowledge and experience of State contracting and agreement requirements and processes.



      The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


      As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.