ERP Financials Business Team Lead

The State of Connecticut, Office of the State Comptroller (OSC) is currently seeking dynamic, passionate individuals who are eager to contribute their expertise within the Core-CT Unit in the Information Technology Division as an ERP Financials Business Team Lead. Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encourages work/life balance.

• Work for a Forbes top company - ‘Forbes’: State of Connecticut Ranked One of the Best Employers of 2023
• Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare
• Robust pension plan and supplemental retirement offerings to secure your financial future
• Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year
• We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.
• A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options
• Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut
• Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.

• Full-Time, 40 hours per week
• Monday through Friday
• Location: 165 Capitol Avenue, Hartford, CT 06106
• Hybrid (office/telework) may be available

• You possess extensive knowledge of Core-CT Benefits module and integration with other Core-CT Human Capital Management modules.
• You’re systematic and organized and can interpret business needs and translate into application and system requirements.
• You possess considerable knowledge of conventions and practices of public administration, state statutes, and project management.
• You’re a problem-solver and enjoy working with the agency user population to identify solutions for complex business processes and statutory requirements. 
• You’re a strong independent contributor with a collaborative mindset, capable of contributing your expertise to a team atmosphere.
• You want to do work that matters and want to build a better Connecticut with the Office of the State Comptroller, promoting economic growth, advocating for fiscal control, and championing policies that lower costs.

• Establish guidelines and best practices for state agency benefits administration in Core-CT;
• Support the benefits administration process for active, retiree, Municipal Employee Retirement System participants, and graduate students;
• Maintain compliance with state statutes and federal laws regarding employees and retirees;
• Troubleshoot and resolve complex issues; 
• Gather requirements, document, and understand business processes;
• Document and improve business processes by implementing and validating system upgrades and bugs or fixes, developing technical documentation, and delivering documents, presentations, and training;
• Make recommendations to upper management on guidelines and best practices for processing benefits in Core-CT;
• Review impacts to processes and procedures based upon system upgrades; 
• Develop and troubleshoot reports, data, queries, spreadsheets, and documents; 
• Evaluate requirements and business processes and turn these into technical documentation; 
• Create communications and convey technical information, new processes, and updates to central and statewide users;
• Develop presentations and execute training; 
• Manage the implementation of the Teacher’s Retirement System into Core-CT;
• Participate in system activities as needed. 

The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. 

We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.

The Information Technology Division is an inter-agency team that supports and helps maintain Core-CT, used by over 10,000 state employees for financial, human resources, and payroll functions. The division maintains and upgrades Core-CT, provides analysis, maintains the comptroller’s technical infrastructure, and is responsible for web development for the comptroller’s communication sites.

For assistance in applying, please visit our 'Applicant Tips on How to Apply' page

• For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Judicial or Legislative) to the other.
• In order to be considered for this job opening you must be a current State of CT employee for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
• Ensure that your application is complete before submitting it. To comply with Public Act 21-69, the State of Connecticut no longer requests resumes during the initial application process. Once your application is submitted into the JobAps system, you cannot make revisions.
• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. For institutions located outside of the U.S., you must provide documentation from a recognized USA accrediting service specializing in determining foreign education equivalencies to the recruiter listed on this job posting.
• All application materials must be received by the recruiting agency by the specified deadline. Late applications will not be considered. Candidates may request a rare and documented exception for events that incapacitate them during the entire duration of the job posting period by providing a legally recognized justification to accommodate such an exception. Requests may be made to DAS.SHRM@ct.gov.

• Applicants will receive correspondence via email, and are also encouraged to monitor their Personal Status Board daily for status updates, notices, and tasks required in the recruitment process.
• Some postings may require additional referral questions (RQs). You will receive an email with these questions after the posting’s closing date. Check your email and Personal Status Board for notifications, including your spam or junk folders. 
• You may be required to submit additional documentation supporting your qualifications at any point during the recruitment process. The documentation may include a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, or licensure, at the discretion of the hiring agency.
• Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.
• The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.
• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
• Candidates offered a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees, available at www.ct.gov/ethics.

• Due to the high volume of applications, we cannot confirm receipt or status during the recruitment process. Updates will be available through your JobAps portal account. 
• If you have any questions about this recruitment, please contact Morgan Roane at osc.hr@ct.gov or 860-702-3340.  
• Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

• Oversees assigned Core-CT ERP module;
• Schedules, assigns, oversees and reviews work of staff;
• Provides staff training and assistance;
• Conducts performance evaluations;
• Plans workflow;
• Establishes and maintains unit procedures;
• Determines priorities and allocation of resources;
• Establishes guidelines and best practices for assigned module areas;
• Determines and understands business and project requirements;
• Develops solutions for agency issues within parameters of systems;
• Identifies gaps and risks within various project elements; 
• Develops contingency plans to address gaps and major risks; 
• Maps processes to meet business needs, evaluating and redefining processes;
• Communicates requirements to information technology staff for design and implementation of business solutions;
• Tests, performs troubleshooting analysis and resolves complex problems;
• Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users;
• Acts as liaison across modules, with operating units, information technology staff and agencies;
• Oversees development of training programs that are applicable to assigned module;
• Determines and addresses training gaps;
• Develops communication strategy that educates, informs and keeps users up to date with best practices;
• Maintains ongoing list of requests and modifications under consideration;
• Develops comprehensive reports;
• Participates in module and cross-module team meetings;
• Develops procedures and documentation relating to assigned modules including creation and revisions to job aids;
• Makes presentations;
• May participate in module project audit tasks;
• Performs related duties as required.

NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.

• Experience processing and reviewing transactions in the Core-CT Benefits and Human Capital Management modules.
• Experience processing open enrollment in Core-CT.
• Experience collecting and analyzing data from benefit carriers (insurance providers, retirement plan administrators, etc.).
• Experience managing and maintaining priorities and tasks on projects, providing necessary documentation of progress, and addressing project details. 
• Experience interpreting, analyzing, and documenting business requirements. 
• Experience interpreting and maintaining State of Connecticut payroll principles and policies.
• Experience communicating information to diverse populations, including verbal and written communication, presenting to large groups and senior management, and conducting training classes.
• Experience utilizing Microsoft Teams to communicate in a team atmosphere, Microsoft Office software to develop resources, and Visio.

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you require accommodations under the provisions of the Americans with Disabilities Act (ADA), please contact Morgan Roane at osc.hr@ct.gov or 860-702-3340.