Tax Corrections Examiner 2

The State of Connecticut, Department of Revenue Services (DRS) is sourcing internally for two Tax Corrections Examiner 2 positions in the E-Services Unit within the Operations Division. This recruitment is open to current DRS employees only.

If you're ready to grow your career within our agency, we invite you to apply!

POSITION HIGHLIGHTS

• Full Time (40 hours per week)
• Monday through Friday schedule with specific work hours that will be determined by supervisors based on operational needs.
• Hybrid (remote and in-office) position, with our office located at 450 Columbus Blvd. in Hartford, CT

YOUR ROLE

The Tax Correction Examiner 2 position, in the E-Services Unit, is responsible for administering the Agency's E-filing portal (myconneCT), Modernized Electronic Filing (MEF), Fed/State Employment Taxes Program (FSET) and Electronic Funds Transfer (EFT). It is also responsible for providing initial contact and early intervention with taxpayers in order to combat growing delinquency rates, improve accounts receivable resolution/turnover rates, and encourage increased voluntary tax compliance. This position is responsible for assisting taxpayers in knowing their legal responsibilities regarding tax laws which ultimately brings in revenue to the State through education and tax return review and correction.

More details can be found in the class specification.

OUR MISSION

The mission of the Department of Revenue Services is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace.

BENEFITS AND BALANCE AT THE STATE OF CONNECTICUT

We will continue to offer you:

• NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings;
• Extensive pension plan and supplemental retirement offerings;
• Generous paid time off including 13 paid holidays per calendar year;
• Learn more about what sets us apart as an employer with our Employer Value Proposition;
• Professional growth and development opportunities;
• Ample free parking with easy access from major highways or by public transportation;
• Tuition reimbursement;
• Work for a Forbes top company: State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule; and
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Legislative, Judicial) to the other. 

This is a competitive recruitment open to current DRS employees.

In order to be considered for this job opening, you must be a current State of Connecticut employee of the Department of Revenue Services, who has permanent state status*, and meet the Minimum Qualifications by the closing date of this job opening. You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

TO APPLY:

• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
• Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

FOR ASSISTANCE IN APPLYING:

• Please read or watch our Applicant Tips on How to Apply!

IMPORTANT INFORMATION AFTER YOU APPLY:

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Read through this helpful link to prepare for your interview.

CONNECT WITH US:

• Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Samantha.Rivera@CT.Gov
• Follow the State of Connecticut on LinkedIn.

In the Department of Revenue Services this class is accountable for performing a full range of tasks involving the correction problems of a section for input into financial data systems.

• Considerable knowledge of the procedures for edit and updates of returns and assessments into financial data systems; 
• Knowledge of
  • the tax statutes relating to allowable deductions, computation of tax, interest and penalties and filing dates; 
  • basic tax accounting and auditing methods and procedures; 
• Skills
  • interpersonal skills; 
  • oral and written communication skills; 
• Considerable ability to analyze various tax forms and statements; 
• Ability to utilize computer software.

Six (6) years of experience in tax investigation, tax accounting, tax auditing or tax processing.

One (1) year of the General Experience must have involved the review and analysis of edits and updates to a computer system at the level of a Tax Corrections Examiner 1.

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

• Experience with analytical problem solving.
• Experience communicating over the phone, email and web messages with a variety of constituents.
• Experience using Microsoft Office and Microsoft Teams.
• Experience researching and posting electronic returns and payments.
• Experience working with various data types and files including XML, CSV and .TXT.
• Experience working with and understanding of complex tax returns.

Incumbents in this class may be required to speak a foreign language.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.