STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

State Program Manager

Software Implementation

Recruitment #240415-4799MP-001

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Introduction



The State of Connecticut, Department of Consumer Protection (DCP) is currently accepting applications from current State of Connecticut employees, for a Software Implementation (State Program Manager), with the Drug Control Division.  

The Drug Control Division oversees compliance and enforcement of all laws and regulations concerning the sale and distribution of drugs within Connecticut. We are responsible for the administration, compliance and enforcement of the state's Prescription Monitoring Program, Medical Marijuana Program, and Adult Use Cannabis Program. This includes all pharmacy inspections, auditing of different organizations within each program, investigations of health care professionals for improper prescription, diversion and misuse of controlled substance medications and issuance of all license types associated with the drug industry.

WHAT WE CAN CONTINUE TO OFFER YOU:
  • NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings
  • Extensive pension plan and supplemental retirement offerings 
  • Paid time off including 13 paid holidays per calendar year
  • A culture that encourages work/life balance
  • Professional growth and development opportunities 
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information
  • Work for a Forbes top company: State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
POSITION HIGHLIGHTS:
  • Full time, 40 hours per week
  • First shift 
  • Monday through Friday 
  • Flexible telework available, in accordance with the Telework Policy
  • Some nights and weekends may be required 
  • Location: 450 Columbus Blvd, in Hartford, CT., easily accessible for all commuters
THE ROLE: 
Duties and responsibilities of the Software Implementation (State Program Manager) may include but are not limited to:
  • Direct staff and operations of the division at the direction of the Drug Control Division Director
  • Assists in the coordination, planning, and management of division activities 
  • Assist and provide input in the development of related policy 
  • Interprets and administers pertinent laws 
  • Evaluates staff and coordinates with the Human Resources Department as needed 
  • Evaluate the current usage of the current software systems utilized by the Department and develop new applications
  • Review new enhancements to the software used by the Department and implement them across the software used
  • Work with code to ensure that the license applications are functional and timely
  • Evaluate pertinent statutes and regulations to ensure that the proper information is obtained from applications
  • Develop manuals and procedures for how the applications perform
  • Works with other agencies in the development of agreements for the purpose of data sharing 
  • Attends meetings and conferences with or in place of the Director 
  • Other related duties as required
WHO WE ARE:
The mission of the State of Connecticut, Department of Consumer Protection (DCP) is to ensure a fair and equitable marketplace and to promote safe products and services for Connecticut consumers. The department is comprised of several divisions, each of which oversees the different industries that it regulates.

Selection Plan

To Apply:
  • In order to be considered for this job opening you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.  
  • In order to be considered for this job opening you must meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited.  If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the individual listed on this job posting. 
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
  • For current state employees, salary calculations are not necessarily comparable from three branches of state government (i.e., Executive, Legislative, Judicial) to the other.  
FOR ASSISTANCE IN APPLYING:
  • Please read or watch our Applicant Tips on How to Apply!
Important Information After You Apply: 
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Read through this helpful link to prepare for your interview. 
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class in the next twelve (12) months.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Sharon McIntosh, at Sharon.McIntosh@ct.gov.

Follow the State of Connecticut on LinkedIn.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for planning, organizing and directing an agency program and/or project or directing the development and administration of programs within a division.  

SUPERVISION RECEIVED

Receives administrative direction from an administrative official of higher grade.  

SUPERVISION EXERCISED

Directs staff as assigned.

EXAMPLES OF DUTIES

  • Directs staff and/or operations of an agency program and/or project or division; 
  • Coordinates, plans and manages program and/or project activities;
  • Formulates goals and objectives; 
  • Develops or assists in development of related policy;
  • Interprets and administers pertinent laws; 
  • Provides input or evaluates staff; 
  • Prepares or assists in preparation of budget; 
  • Maintains contact with individuals within and outside of agency who might impact on program and/or project activities;
  • Serves on committees and/or and task forces as required; 
  • Speaks before professional and lay groups on subjects related to agency mission; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • Performs related duties as required.  

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations;
    • project management; 
    • principles and practices of business and public administration with emphasis on effective organization, administration and management 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills;
  • Considerable ability to analyze organizational problems and determine effective solutions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in the specific area of assignment.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
  • Department of Labor: Two (2) years of experience as an Apprenticeship and Training Program Manager may be substituted for the General and Special Experience.    

PREFERRED QUALIFICATIONS

  • Experience with eLicense, BioTrack, MiApps (Ideagen) and the Prescription Drug Monitoring Program
  • Experience evaluating business processes and developing applications and workflows in accordance with State and Federal laws, statutes, and regulations
  • Experience managing projects that include the implementation of new software or the evaluation of current software for enhancements
  • Experience drafting guidance documents and instructions for software usage and performing trainings
  • Experience coordinating with internal and external stakeholders

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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