Health Program Assistant 2 (40 Hour)


Recruitment #240409-4405FP-001


Are you looking for the next step in your career at DMHAS?
Join SMHA and be part of our team shaping the future!

The Southeastern Mental Health Authority (SMHA), under the umbrella of the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a current DMHAS employee for the position of Health Program Assistant 2 (PCN 26121) to join our team. This position is critical to our Managed Services Division at SMHA. Find out more information on this great opportunity below!

  • Monitoring activities of multiple levels of care of DMHAS human services contracts and the benchmarks associated with provider billing/revenue generation.
  • Conducting onsite record/documentation reviews, staff and client interviews, review of agency policies and procedures, and assists SMHA leadership in determining if programs meet DMHAS documentation, fidelity, and quality expectations.
  • Monitoring and managing residential bed movement within the SMHA network, maintaining weekly bed census, conducting weekly phone calls, facilitating the weekly residential portion of the Centralized Intake Meeting, and conducting onsite residential site visits, as part of a team, to evaluate contract compliance.
  • Conducting desk audits, data analysis, creates program dashboards, charts and graphs.
  • Providing technical assistance to SMHA and network providers.

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

Southeastern Mental Health Authority (SMHA) is a community mental health agency operated by the State of Connecticut Department of Mental Health and Addiction Services (DMHAS). Its primary goal is to provide high quality behavioral health services to those in our community with mental health and substance use disorders who are 18 years or older and reside in New London County and its surrounding towns. Services, which include case management, outpatient behavioral health, crisis intervention, respite care, and forensic services, are recovery oriented and offered in a trauma informed and culturally sensitive manner.  We support individuals to identify and achieve their own goals in recovery, fostering independence, dignity, and ability. 

Start with Us! Stay with Us! Grow with Us!

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. Read through this helpful link to prepare for your interview.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
  • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Joseph K. Fried at, 860-924-7053.
Please read or watch our Applicant Tips on How to Apply!


In a state health program or project this class is accountable for compiling and interpreting fiscal and programmatic data and statistics, developing and implementing program plans and monitoring and evaluating a state health program or project for the purposes of quality assurance and compliance with State and Federal laws.


As with all jobs in the generic health program series the exact duties vary considerably depending on the nature of the program and the current stage in its life cycle. Typical examples of work performed at this level include:

  • Assists in the preparation of sections of state health plans or special federal or state program plans; 
  • Gathers fiscal, programmatic, census and other kinds of needed data from complex calculations and interpretations; 
  • Reviews program grants requests and monitors fiscal and programmatic performance of grants using agency regulations and guidelines; 
  • Monitors programs using site visits when necessary; 
  • Assists in the preparation of program objectives and evaluation of program results; 
  • Prepares information for public distribution; 
  • May serve as staff to a task force or committee; 
  • May answer general informational questions for the public; 
  • May serve as a liaison between the program or project and specific people or organizations for the purpose of keeping information flowing; 
  • May assist in epidemiological investigations; 
  • Performs related duties as required.


  • Knowledge of
    • purposes, plans, objectives and programs of public health agencies including the changing patterns of preventive medicine and environmental health; 
    • the changing aspects of socio-medical philosophies; 
    • state and community organizations and programs involved in the field of health; 
  • Considerable
    • interpersonal skills;
    • oral and written communication skills; 
  • Ability to conduct independent research, develop and gather data.


Six (6) years of experience in a professional capacity in a health organization.


One (1) year of the General Experience must have been in health care program administration, a health systems agency or other health care organization in at least one of the following areas:

  • grant writing or monitoring;
  • formal program planning, development, management or evaluation;
  • program consultation.


  • For state employees this experience is interpreted at the level of a Health Program Assistant 1.
  • A health care organization is defined as a large multi-dimensional agency with responsibility for developing health programs.


  • College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in public health, health education, hospital administration, or public administration or other closely related field may be substituted for one (1) additional year of the General Experience.
  • For state employees one (1) year as a Health Program Assistant 1 may substitute for the General and Special Experience.


  • Experience with DDAP (DMHAS Data Performance), EDW (Enterprise Data Warehouse), and WITS (Web Infrastructure for Treatment Services.
  • Experience utilizing Microsoft Office software to collect, analyze and interpret programmatic, statistical, and technical data.
  • Experience monitoring programs by conducting site visits.
  • Experience monitoring and analyzing service utilization data in a network across multiple levels of care.


Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.