Correctional Commissary Manager

Recruitment #240409-2456MP-001


The Department of Correction (DOC), has an opening for a Correctional Commissary Manager out of Central Office at MacDougall-Walker Correctional Institution.

Position highlights
This role is responsible for supervising and managing all aspects of a district correctional commissary operation.

The Commissary program at MacDougall-Walker is a regional Commissary program that employs up to 50 inmates.   

This is a full-time opportunity, 40 hours per week, Monday-Friday, 1st shift.


Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

Before you apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Important information for after you apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
For technical questions regarding the filing of your application, please contact Mackenzie Robinson at


In the Department of Correction at a correctional institution this class is accountable for directing the planning, development, and coordination of a district correctional commissary operation.


  • Directs staff and operations of a district commissary operation;
  • Coordinates, plans and manages sale and delivery of commissary products to inmates within assigned district;
  • Assists in formulating and implementing operating policies;
  • Implements commissary operating policies;
  • Prepares financial statements and assists in preparation of budget estimates;
  • Maintains contact with individuals within and outside of commissary who might impact on program activities;
  • Promotes sale of products; 
  • Assists in administering commissary revolving fund;
  • Establishes and maintains operating and/or training procedures for commissary inmates; 
  • Assigns and manages various functions of commissary such as product delivery, production, receiving and inventory of merchandise, special sales;
  • Promotes and coordinates handling, use and distribution of commissary merchandise; 
  • Maintains budget control by monitoring expenditures against allotments;
  • Maintains records, conducts correspondence and prepares reports related to commissary program; 
  • Consults with Lead Commissary Operators to determine requirements and specifications for supplies, materials and equipment and coordinates same with purchasing officer; 
  • Promotes establishment of new commissary services and evaluates effectiveness of present services;  
  • Assumes responsibility for custody and security of assigned inmates, buildings, grounds and operations; 
  • Maintains discipline among employees and inmates;
  • Participates in crisis intervention as needed; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • May counsel inmates; 
  • May participate in disciplinary hearings; 
  • May physically restrain inmates, quell disturbances and otherwise assist security forces in emergencies as well as code response; 
  • Performs related duties as required.


  • Considerable knowledge of
    • relevant agency policies and procedures;
    • retail purchasing principles and procedures; 
    • stock and inventory control methods;  
    • policies and procedures utilized in correctional facilities; 
    • modern correctional methods and practices;
    • standard security measures and appropriate methods of inmate supervision and discipline;
  • Knowledge of
    • and ability to apply management principles and practices; 
    • current concepts of  practices in merchandise order processing, line production and delivery management in a correctional environment;
    • bookkeeping controls; 
    • principles of budgeting and accounting;  
  • Considerable
    • interpersonal skills;
    • oral and written communication skills; 
  • Ability to keep records and make reports.


Seven (7) years of experience in commissary or retail merchandising, purchasing or warehouse operations within a correctional setting.


Two (2) years of the General Experience must have been in a supervisory capacity.


College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for Bachelor's degree.


  • Supervisory experience working in a correctional commissary setting; 
  • Experience with training, instructing and monitoring the work of staff and inmates; 
  • Experience with Microsoft Word to create and format documents; 
  • Expereience with Microsoft Excel to create, edit and maintain data and utilize formulas; 
  • Experience with CORE CT Purchasing and Timesheet Approval modules; 
  • Experience with Syscon to process:  Sales, Returns, Sales Inquiry, Trust, Purchase Orders, Inventory, Inventory Adjustments, Payroll, Name Search, Report Submission, Offender Management and Report Submission;
  • Experience with Scantron products and applications.


In addition to the checking of references and facts in the application a thorough background investigation of each candidate may be made before persons are certified for appointment.


Incumbents in this class must have general good health, be free from any disease or injury which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform the duties of the class.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.