STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Claims Examiner

Recruitment #240405-1979CL-001

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Introduction


The State of Connecticut, Office of the State Comptroller (OSC) is currently seeking dynamic, passionate individuals who are eager to contribute their expertise to the Tuition and Travel Unit within the Active and Pension Payroll Services division as a Claims Examiner. Join our team and embark on a rewarding career that offers growth, superlative benefits, and a culture that encourages work/life balance.

WHAT WE CAN OFFER YOU
  • Work for a Forbes top company - ‘Forbes’: State of Connecticut Ranked One of the Best Employers of 2023
  • Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare
  • Robust pension plan and supplemental retirement offerings to secure your financial future
  • Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year
  • We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.
  • A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options
  • Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut
  • Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.
POSITION HIGHLIGHTS
  • Full-Time, 40 hours per week
  • Monday through Friday
  • Location: 165 Capitol Avenue, Hartford, CT 06106
  • Hybrid (office/telework) may be available
THIS JOB IS FOR YOU IF
  • You’re highly organized and responsive and able to follow and prioritize a systematic workflow.
  • You’re knowledgeable of principles and processes for providing customer and personal services including assessing customer needs and meeting quality standards for service. 
  • You value fiscal accountability and want to be a reliable steward of State resources.
  • You want to do work that matters and want to build a better Connecticut with the Office of the State Comptroller, promoting economic growth, advocating for fiscal control, and championing policies that lower costs.
DISCOVER THE OPPORTUNITY TO
  • Process tuition and travel reimbursements for State of Connecticut employees following Department of Administrative Services procedures and Collective Bargaining Agreements;
  • Examine claims for authorized tuition and travel reimbursements; 
  • Review the validity of each claim to determine qualifying amounts; 
  • Approve assigned claims; 
  • Perform related duties as required.
ABOUT US
The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. 

We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.

The Active and Pension Payroll Services division coordinates the payroll function for all state employees, including maintaining records, depositing income tax withholdings and social security contributions, pre-audits and issues paychecks, administers direct deposit programs, and interfaces with central agencies on mass salary changes, collective bargaining, complex accounting transactions, and other information requests. 

Selection Plan

For assistance in applying, please visit our 'Applicant Tips on How to Apply' page

APPLYING FOR THE POSITION
  • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Judicial or Legislative) to the other.
  • In order to be considered for this job opening you must be a current State of CT employee of the Office of the State Comptroller for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • Ensure that your application is complete before submitting it. To comply with Public Act 21-69, the State of Connecticut no longer requests resumes during the initial application process. Once your application is submitted into the JobAps system, you cannot make revisions.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. For institutions located outside of the U.S., you must provide documentation from a recognized USA accrediting service specializing in determining foreign education equivalencies to the recruiter listed on this job posting.
  • All application materials must be received by the recruiting agency by the specified deadline. Late applications will not be considered. Candidates may request a rare and documented exception for events that incapacitate them during the entire duration of the job posting period by providing a legally recognized justification to accommodate such an exception. Requests may be made to DAS.SHRM@ct.gov.
WHAT TO EXPECT AFTER APPLYING
  • Applicants will receive correspondence via email, and are also encouraged to monitor their Personal Status Board daily for status updates, notices, and tasks required in the recruitment process.
  • Some postings may require additional referral questions (RQs). You will receive an email with these questions after the posting’s closing date. Check your email and Personal Status Board for notifications, including your spam or junk folders. 
  • You may be required to submit additional documentation supporting your qualifications at any point during the recruitment process. The documentation may include a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, or licensure, at the discretion of the hiring agency.
  • Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.
  • The immediate vacancy is listed above, but your application may be considered for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates offered a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees, available at www.ct.gov/ethics.
CONNECT WITH US
  • Due to the high volume of applications, we cannot confirm receipt or status during the recruitment process. Updates will be available through your JobAps portal account. 
  • If you have any questions about this recruitment, please contact Morgan Roane at osc.hr@ct.gov or 860-702-3340.  
  • Follow the State of Connecticut on LinkedIn to stay updated on our career opportunities and news.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In Department of Social Services, Offices of Policy and Management, State Comptroller, Treasurer and University of Connecticut this class is accountable for independently performing a full range of tasks in the examination of claims and supporting documentation for validity, legality and subsequent approval for payment.

EXAMPLES OF DUTIES

DEPARTMENT OF SOCIAL SERVICES:
  • Examines invoices and supporting documentation for vendor services to agency clients provided under various community based service programs;
  • Ensures accuracy, completeness and conformance to state statutes, regulations and agency policy;
  • Obtains authorization for payment from agency officials; 
  • Notifies social worker or other official of information changes requiring follow up with client or provider;
  • Contacts provider agencies to verify information necessary to issue payment;
  • Enters authorized payment amounts and other data in agency on-line eligibility system to produce vendor payments to providers;
  • Completes narrative field to document payments issued;
  • Prepares reports of case activity, payments, new cases and other program activity;
  • Investigates returned checks and reissues payments as appropriate.
OFFICE OF POLICY AND MANAGEMENT (Intergovernmental Relations Division):
  • Reviews, processes and approves applications of statutory mandated reimbursement programs for payment;
  • Performs examinations and verification of source documents and records in Assessor, Tax Collector and Town Clerks offices and makes determinations for validity and approval of claims for reimbursement by the state;
  • Corrects and maintains roster file of these payments;
  • Provides information, counseling and referral services to claimants and general public;
  • Prepares analytic and audit reports and certifies claim amount to State Comptroller;
  • Performs related duties as required.
OFFICE OF STATE COMPTROLLER:
  • Performs examinations of liabilities and expenditures of the State of Connecticut and makes determinations for validity, legality and approval of claims against state including personal service contracts, personal property leasing contracts, data processing maintenance and service agreements, leasing of real property, purchase orders for purchasing of equipment, commodities, emergency service and supplies, authorized travel reimbursement, construction projects as approved by State Bonding Commission and federal, state and private grants;
  • Corrects and maintains computer file of Taxable Miscellaneous Income;
  • Maintains control of balances of fixed liabilities;
  • Prepares analytical and audit reports;
  • Performs related duties as required.
OFFICE OF THE TREASURER:
  • Performs examination of second injury claims;
  • Verifies claimant medical history, date of injury, anatomical part injured, circumstances of injury and insurance carrier financial responsibilities;
  • Determines validity of base rates for payments and performs calculations;
  • Computes cost of living adjustments; 
  • Prepares payments to health providers;
  • Maintains filing system for cases;
  • Contacts attorneys, physicians, health providers and insurance representatives regarding claims;
  • May make recommendations for investigations to supervisor;
  • May provide technical assistance and/or training to new or lower level employees;
  • Performs related duties as required.
UNIVERSITY OF CONNECTICUT:
  • Performs examinations of liabilities and expenditures and makes determination for validity, legality and approval of claims against University for personal service contracts, personal property leasing contracts, data processing maintenance and service agreements, purchasing of commodities, emergency service and supplies, authorized travel reimbursement and construction projects as approved by State Bonding Commission and federal, state and private grants;
  • Examines and maintains control of balance of fixed liabilities;
  • Responsible for maintaining disbursement records, distributing charges to proper accounts and encumbering appropriation accounts for purchase orders;
  • Ensures expenditure plus encumbrances within appropriate limits; 
  • Issues payments and monitors and reconciles analytical and audit reports utilizing University financial records system;
  • Calculates and applies discounts by monitoring vendor terms and dates;
  • Corrects and updates University vendor database;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • relevant state laws and regulations;
    • recordkeeping procedures;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
    • performing arithmetical computations skills;
  • Ability to
    • read, understand and apply laws and regulations;
    • examine and analyze claims.
OFFICE OF THE TREASURER:
  • Knowledge of
    • medical terminology; 
    • human anatomy.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Four (4) years of experience in financial record keeping, accounting, purchasing, or claims processing.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

  • Experience with the State of Connecticut’s tuition and travel reimbursement process.
  • Experience examining and analyzing claims.
  • Experience calculating financial data.
  • Experience interpreting and applying relevant state laws and regulations, collective bargaining agreements, and contracts.
  • Experience with Microsoft Office Suite software to carry out the general administration of work and PeopleSoft. 

Conclusion

INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you require accommodations under the provisions of the Americans with Disabilities Act (ADA), please contact Morgan Roane at osc.hr@ct.gov or 860-702-3340.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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