Correctional Commissary Operator Trainee

Recruitment #240404-2258CO-001


Our Mission: The State of Connecticut Department of Correction shall strive to be a global leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices aligned to law-abiding and accountable behaviors. Safe and security shall be a priority component of this responsibility as it pertains to staff, victims, citizens and offenders.

The Connecticut Department of Correction (DOC) has exciting current and future opportunities for Correctional Commissary Operator Trainees across the state!

Commissary Operations for the Department of Correction is handled through Districts. Each district covers multiple facilities. Candidates will be assigned to a district, but must be willing and able to work at multiple Correctional Institutions. Our immediate need is in East Lyme (Niantic), and we expect additional positions to open up and will be hiring off this cert list.

District 1 (Main District Location: MacDougall CI - Suffield, CT) 
  • MacDougall CI - Suffield, CT 
  • Walker CI - Suffield, CT
  • Osborn CI - Somers, CT 
  • Cybulski CI - Enfield, CT 
  • Robinson CI - Enfield, CT
District 2 (Main District Location: Cheshire CI - Cheshire, CT)
  • Cheshire CI - Cheshire, CT
  • Manson YI - Cheshire, CT
  • Garner CI - Newtown, CT
  • Bridgeport CC - Bridgeport CT
  • New Haven CC - New Haven, CT
District 3 (Main District Location: York CI - East Lyme, CT)
  • York CI – Niantic/East Lyme, CT
  • Corrigan CC – Uncasville, CT
  • Brooklyn CI – Brooklyn, CT
  • Hartford CC – Hartford, CT
This is a full-time, first shift position, however the specific hours vary based on your assigned District and within the post assignments at the respective facilities.

Selected candidates will be required to attend a 14 week hazardous duty training at the Maloney Center for Training & Staff Development located in Cheshire, CT.

State of Connecticut employees participate in a competitive benefits plan that includes: 
  • NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings.
  • Sick, vacation, and personal leave.
  • This is a Hazardous Duty Position and offers a pension plan, the State Employees Retirement System Tier IV.
  • Student Loan Forgiveness - the State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
  • We encourage a healthy work/life balance to all employees.
Discover the opportunity to: 
  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.
  • Engage in a rewarding career.
  • Assist our employees so they can achieve success.
  • Make a difference in the public sector.
  • Work together in a collaborative team environment.  

Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut here. 

For an inside look at how State of Connecticut employees Make an ImpaCT, watch the video below!


Selection Plan

FOR ASSISTANCE IN APPLYING:  Please read or watch our Applicant Tips on How to Apply!

Before you apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.
Important information for after you apply:
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Questions about this position should be directed to Jake Ferrari at


In a Department of Correction facility or district this class is accountable for receiving on-the-job training in the commissary operation.


  • Receives training to perform tasks as outlined in the specification for the class of Correctional Commissary Operator; 
  • Receives instruction in agency policies and procedures; 
  • Assists in performing duties involving inventory control and sales; 
  • Assists in providing inmate supervision; 
  • Assists in maintaining order and security; 
  • Performs related duties as required.


  • Knowledge of
    • principles and methods of retail purchasing techniques; 
    • stock and inventory control methods; 
    • prison security procedures; 
    • bookkeeping techniques; 
  • Skills
    • interpersonal skills; 
    • oral and written communication skills; 
  • Ability to utilize computer software.


Three (3) years of experience in commissary or retail merchandising, wholesale sales or warehouse operation.


  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year to a maximum of two (2) years.
  • Experience as a Correction Officer may be substituted for the General Experience to a maximum of two (2) years on a year for year basis.


Preferred candidates will possess:
  • Large scale retail and/or warehouse experience;
  • Experience in inventory control and with loss prevention standards;
  • Experience interacting with diverse groups of individuals through phone, email and face to face communication, especially as it relates to resolving customer issues and complaints;
  • Possession of a valid Connecticut Driver’s License and clean driving record (to deliver product to various correctional facilities in the region);
  • Experience driving large vehicles (A 24 foot box truck will be used to deliver items to correctional facilities);
  • Supervisory experience (will be responsible for supervising a group of inmates for their performance).


  • Incumbents in this class must have reached their 21st birthday.
  • Incumbents in this class are required to possess a high school diploma or General Educational Development (GED) certification at the time of appointment.
  • Incumbents in this class may be required to successfully complete a formal training course in correctional work to develop the knowledge, skills and abilities to successfully perform the duties of the class.
  • Incumbents in this class may be required to possess and retain either a valid Motor Vehicle Operator’s license, a Commercial Driver’s license or both.
  • Incumbents in this class may be required to travel.


In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.


  • Incumbents in this class must have general good health, be free from any disease or injury which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform all the duties of the class.
  • A comprehensive medical examination, including a controlled substance screening, will be required of all applicants upon a conditional offer of employment.


Incumbents in this class may be exposed to significant stress of confinement within a dangerous and volatile prison population and to considerable danger of injury from assaultive and/or abusive inmates and disagreeable conditions.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.