STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Developmental Services Resource Compliance Coordinator 37.5 Hour

Hybrid

Recruitment #240326-1608EG-001

Introduction



Do you have experience in the care, monitoring and individual life planning or directly providing support services to individuals with an intellectual disability?
If so, apply today!

The State of Connecticut, the Department of Developmental Services (DDS)- West Region, is hiring  a Developmental Services Resource Compliance Coordinator for the DS Resource Compliance Coordinator in our Quality Assurance division in Waterbury, CT.

Comprehensive Benefit Offerings: 
  • The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.
  • A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown's Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings.
  • Comprehensive Benefits which include industry leading health benefits, including medical and dental coverage.
  • Extensive pension plan and supplemental retirement offerings.
  • Generous paid time off, including 13 paid holidays per calendar year.
  • Professional growth and development opportunities.
  • A healthy work/life balance to all employees. 
    The Role:
    • Performs activities to ensure private providers, the resource, adhere to the terms and conditions of the contract and state licensing requirements, entered into with the Department as it relates to quality of consumer care;
    • Prepares for an announced or unannounced on-site inspection by reviewing any previous licensing citations, neglect and abuse and other critical incidents;
    • Utilizes a survey questionnaire for a structured inspection;
    • Tours the facility to inspect for fire code compliance, safety precautions and compliance, cleanliness, appropriate individual bedroom set-up, bathrooms, adequate storage areas and inspects the first aid supplies and OSHA kit;
    • Reviews the fire drill book for an evacuation plan, Level of Need and Individual Plans, emergency relocation plans and other required safety documents;
    • Observes consumers and interviews one resident to assess if the individual has well-being and happiness;
    • Reviews the interviewed resident's program plans for individualized programs, social interaction, medical plans and determines if the program is appropriate;
    • Provides program recommendations as needed;
    • Other duties as assigned.
    Position Highlights: 
    • The hybrid schedule for PCN 141943, 1st shift, 75 hours biweekly, is as follows:   Monday - Friday 8:00 a.m. - 4:00 p.m.   
    • However, work schedule flexibility is required in order to meet the demands of the job.      

    Selection Plan

    These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.

    For Assistance in Applying:

    To Apply:
    • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

    • At any point later in the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: performance reviews, attendance, supervisor references, college transcripts, etc., at the discretion of the hiring agency.

    • If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Tommy Wilson, EEO Specialist 1 at (860) 418-6148 or Tommy.Wilson@ct.gov.
    • Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.
    • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
    • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
    • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
    Important Next Step Information for After You Apply:
    • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
    • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
    • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
    • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
    • Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
    Connect With Us:
    • If you have any questions pertaining to this recruitment, please contact Anamaria Giangarra at Anamaria.giangarra@ct.gov and reference the recruitment number. 
    • Follow the State of Connecticut on LinkedIn.

    PURPOSE OF JOB CLASS (NATURE OF WORK)

    In the Department of Developmental Services this class is accountable for conducting quality review, licensing and contractual adherence training and inspection visits at Community Living Arrangements, Supportive Living, Day Services, Community Companion Homes and other facilities operated by private providers to ensure quality of care to consumers.

    EXAMPLES OF DUTIES

    • Performs activities to ensure private providers, the resource, adhere to the terms and conditions of the contract and state licensing requirements, entered into with the Department as it relates to quality of consumer care;
    • Prepares for an announced or unannounced on-site inspection by reviewing any previous licensing citations, neglect and abuse and other critical incidents;
    • Utilizes a survey questionnaire for a structured inspection;
    • Tours the facility to inspect for fire code compliance, safety precautions and compliance, cleanliness, appropriate individual bedroom set-up, bathrooms, adequate storage areas and inspects the first aid supplies and OSHA kit;
    • Reviews the fire drill book for an evacuation plan, Level of Need and Individual Plans, emergency relocation plans and other required safety documents;
    • Observes consumers and interviews one resident to assess if the individual has well-being and happiness;
    • Reviews the interviewed resident's program plans for individualized programs, social interaction, medical plans and determines if the program is appropriate;
    • Provides program recommendations as needed;
    • Reviews the individual's medical file for doctor's orders, prescribed medications taken as directed and medical visits are provided;
    • Reviews individual personal finance record and ensures cash on hand is accounted;
    • Interviews select staff to test their knowledge of policy, procedures and the specifics of the individual's program;
    • Provides on-site instruction for pre-licensees and post licensees, improvement initiatives or corrective action;
    • Takes appropriate action if an immediate jeopardy is identified;
    • Gives feedback to the facility manager during the quality review, documents findings on the survey questionnaire and completes the report and enters it into the quality review database;
    • May assist with the removal and placement of individuals due to neglect and abuse;
    • Performs related duties as required.

    KNOWLEDGE, SKILL AND ABILITY

    • Knowledge of
      • modern methods of care, treatment and education of individuals with  an intellectual disability living in various community settings;
      • education or instructional techniques;
      • agency policy and procedures;
    • Skills
      • interpersonal skills;
      • oral and written communication skills;
    • Ability to
      • interpret and apply relevant state and federal laws, statutes and regulations;
      • apply agency policy and procedures;
      • perform inspections and individual review;
      • utilize computer software.

    MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

    Four (4) years of experience in the care, monitoring and individual life planning or directly providing support services to individuals with an intellectual disability.

    MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

    • An Associate’s degree or sixty (60) credit hours of college education may substitute for (1) year of the General Experience.
    • A Bachelor’s Degree may substitute for two (2) years of the General Experience.

    PREFERRED QUALIFICATIONS

    Preference will be given to those who possess the following experience:
    • Experience with Microsoft Office (including but not limited to: Outlook, Word, Excel, and Teams) utilizing functions and developing reports
    • Experience working autonomously
    • Experience entering and retrieving data and scanning documents 
    • Experiencing processing records used in process and evaluating for compliance with state statutes and regulations
    • Experience with 255 incident (critical and non-critical) reporting and processing
    • Experience performing on-site reviews/inspections of DDS-waivered services for individuals with Intellectual Disabilities 

    SPECIAL REQUIREMENTS

    • Incumbents in this class may be required to travel.
    • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.

    Conclusion

    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

    ACKNOWLEDGEMENT

    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.