Web Developer

Information Technology Analyst 1 (35 Hour)

Recruitment #240325-7603EL-001


Are you experienced in the IT field, have excellent communication skills and looking for the next step in your career?
If so, then this is the role you’ve been searching for! 
Please review the posting below and apply today!

The State of Connecticut, Department of Administrative Services (DAS) is now accepting applications for a Web Developer (Information Technology Analyst 1) for the Bureau of Information Technology Solutions (BITS) in support of the Dept. of Labor (DOL) in Wethersfield, CT. 

  • Full-time (7 hours per day, 35 hours per week)
  • Monday - Friday 
  • First shift, 8:30 am to 4:00 pm
  • Located at 200 Folly Brook Blvd in Wethersfield, CT
  • Hybrid position (offering a combination of in-office and remote work)
  • Competitive starting salary
  • NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings
  • Extensive pension plan and supplemental retirement offerings
  • Generous paid time off including 13 paid holidays per calendar year
  • Learn more about what sets us apart as an employer with our Employer Value Proposition.
  • Professional growth and development opportunities
  • Ample free parking with easy access from major highways or by public transportation
  • Tuition reimbursement
  • Work for a Forbes top company: State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.
The Communications Unit's digital team is seeking skilled and experienced technical staff. 
Our ideal candidate will possess a project management certification and demonstrate: 
  • The ability to lead short-term, long-term and complex projects.
  • Delivery of accurate work under deadlines.
  • Possess a working knowledge of labor agency programs and services at both state and federal levels.
  • A commitment to building supportive relationships with non-technical agency staff is essential, along with the ability to collaborate effectively with technical teams of varying sizes.
  • Critical skills including experience in organizing, developing, launching, and maintaining complex website content, as well as the capability to draft content from raw materials.
  • Ability to work independently, requiring minimal assistance in resolving technical issues, handling web outages, and addressing other user challenges.
  • Proficiency in identifying, fixing, and implementing WCAG and equity improvements to the agency's website is a must.
  • Proven experience working under pressure and delivering high-quality work.
  • Proficiency using Jotform and Sitecore versions 1 & 2 
  • Ability to leading technical teams, and collaborating with non-technical unit staff. 
  • Working knowledge of Web Content Accessibility Guidelines initiatives and USDOL equity initiatives.

Please watch the video below to see what it's like to be a State of CT employee! 

Selection Plan

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Legislative, Judicial) to the other. 

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.

  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to


  • Please read or watch our Applicant Tips on How to Apply!

Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Read through this helpful link to prepare for your interview.

Connect With Us:

  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact
  • Follow the State of Connecticut on LinkedIn.


In a state agency Information Technology (IT) environment, this class is accountable for performing a range of information technology tasks and application development in an IT environment.


Service/Help Support: 
  • Responds to calls, email and personnel requests for technical support; 
  • Tracks status of all problems and monitors open problems; 
  • Resolves simple to moderate problems by providing support on hardware and software products; 
  • Resolves simple to moderate technical calls from customers; 
  • Acts as liaison between other technical staff, users and vendors regarding Help Desk and service requests; 
  • Monitors personal computer (PC) performance; 
  • Performs related duties as required.
Software Development: 
  • Prepares computer programs for solution of business problems from narrative statements, program specifications and other data as source materials; 
  • Customizes software applications to meet user requirements; 
  • Assists systems and application developers in analysis, design and development of information systems; 
  • Prepares test data; 
  • Performs system tests; 
  • Debugs/corrects errors; 
  • Diagnoses problems with operating systems specific to incompatibility with other applications; 
  • Acts as liaison between other technical staff, users and vendors regarding basic application design and modification including database management systems; 
  • Maintains and enhances existing programs; 
  • Installs system upgrades and patches in support of application software; 
  • Documents system changes and problem resolutions; 
  • Participates in project planning sessions with team members to analyze requirements; 
  • Uses programmer productivity tools; 
  • Performs related duties as required.
  • More information can be found here


  • Considerable knowledge of
    • data control functions; 
    • of IT equipment and diagnostic tools; 
  • Knowledge of
    • principles and techniques of computer programming; 
    • programming languages; 
    • principles of information systems; 
    • principles and concepts of network environments; 
    • computer operating systems; 
    • fundamental principles and theories of business and planning functions; 
    • principles and techniques of systems analysis, design and development; 
    • capabilities of computer equipment and technology; 
  • Considerable
    • technical problem solving skills; 
    • logic and analytical skills; 
  • Skills
    • interpersonal skills; 
    • oral and written communication skills; 
  • Considerable ability to install and maintain microcomputer hardware, software and network components; 
  • Ability to
    • prepare and maintain records, logs, reports, documentation, and manuals; 
    • write, test and debug computer programs; 
    • use programming development tools; 
    • identify, analyze and resolve simple business and technical problems.


Five (5) years of experience in information technology (IT) operations support, programming or another IT related support area.


Two (2) years of the General Experience must have been performing basic technical support work in such areas as:
  • help desk functions; 
  • installing and maintaining basic computer hardware and software; 
  • data communications, microcomputer support, production control or programming; 
  • performing any closely related basic technical support function.
NOTE: For state employees basic technical support work is interpreted at the level of Information Technology Technician.


  • College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. 
  • A Master's degree in management information systems, computer science or electrical engineering may be substituted for the General and Special Experience. 
  • For state employees two (2) years as an Information Technology Technician may be substituted for the General and Special Experience.
  • Successful completion of an Information Technology Analyst Trainee program approved by the Department of Administrative Services may be substituted for the General and Special Experience.


  • Experience leading projects under a deadline.
  • Experience working on programs and services for state or federal labor agencies.
  • Experience developing, launching, and maintaining website content.
  • Experience generating draft website content from raw materials.
  • Experience resolving technical issues and web outages.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.