STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Processing Technician

Hybrid

Recruitment #240318-6435CL-001

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Introduction



Are you looking to grow your career within a law enforcement setting? If so, take a look at this great opportunity with the State of Connecticut!

The State of Connecticut, Department of Emergency Services and Public Protection (DESPP) is recruiting for multiple Processing Technicians within the Division of State Police located in Middletown, CT.
      WHAT WE CAN OFFER YOU
      In addition, the State puts an emphasis on:
      • Providing limitless opportunities;
      • Hiring for diversity and fresh perspectives;
      • Performing meaningful work and;
      • Encouraging a healthy work/life balance!
      POSITION HIGHLIGHTS
      • This position has 2 openings, full-time, following a first shift schedule, 40 hours per week, scheduled Monday - Friday, 8:00 AM - 4:30 PM.
      • These positions will be responsible for the maintenance and dissemination of State Police Investigation Reports to authorized entities.
      • In these positions, candidates must have practical knowledge pertaining to Freedom of Information and other applicable laws and regulations.
      • The candidates must be able to lift 30-50 boxes, reach, bend, and climb ladders.
      • Note: Candidates must possess a valid driver's license and be able to travel to satellite offices. The work schedule may also change voluntarily or involuntarily.
      ABOUT US
      DESPP is committed to protecting and improving the quality of life for all by providing a broad range of public safety services, training, regulatory guidance and scientific services utilizing enforcement, prevention, education and state of the art science and technology.

      For an inside look at what it is like to be an Employee for the State of Connecticut, watch the video below!

       

      Selection Plan

      Before you apply:
      • In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. 
      • The minimum experience and training requirements must be met by the close date, unless otherwise specified. 
      • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
      • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@CT.Gov.
      • For assistance in applying, please read or watch our Applicant Tips on How to Apply!
      Important information for after you apply:
      Candidates selected for an interview must provide the following at the time of interview: 

      State Employees
      • Two (2) most recent performance evaluations
      • Completed CT-HR-13
      Non-State Employees
      • Two (2) professional references contact information (Name, Email, and Phone Number)
      • Completed CT-HR-13
      Candidates who have been selected for employment with the Department of Emergency Services & Public Protection are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation. Any pending disciplinary history within the past 2 years and review of attendance records are also considered in this selection process. 

      Click here to complete the Criminal Convictions addendum (CT-HR-13). The CT-HR-13 can also be found on the DAS website by typing in "CT-HR-13" into the "Search Department of Administrative Services" search field. 

      • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
      • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
      • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
      • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
      • For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.
      Questions about this position should be directed to Alejandro G. Dávila-Hurtado at Alejandro.Davila-Hurtado@CT.Gov.

      PURPOSE OF JOB CLASS (NATURE OF WORK)

      In a state agency this class is accountable for independently performing the most complex tasks in carrying out and maintaining a complex clerical processing service having a statewide impact. Services which have a statewide impact are defined as services which directly reach and assist members of the general public.

      EXAMPLES OF DUTIES

      • The duties range from receiving requests at the front window; 
      • Researching criminal arrest and disposition information, data input, sending results, and recording retention;
      • Researching information through the use of available systems and by requesting information as necessary from various state, federal and municipal agencies;
      • Day to day interaction with the many requestors of state police reports to include, but not limited to: law enforcement officers, state, federal and municipal agencies, the general public, and other requesting agencies;
      • Under the direction of Reports & Records, Processing Technicians perform records retention compliance duties; and
      • Related duties as required.

      KNOWLEDGE, SKILL AND ABILITY

      • Knowledge of office systems and procedures;
      • Skills
        • interpersonal skills;
        • oral and written communication skills;
      • Ability to
        • compose effective correspondence and forms;
        • read, comprehend and apply laws, regulations, and procedural guidelines;
        • organize and coordinate workflow;
        • articulate ideas and information effectively;
        • perform research assignments;
        • devise and maintain record keeping and filing systems;
        • examine documents for accuracy and completeness;
        • operate office equipment including computers, tablets, and other electronic equipment;
        • operate office suite software.

      MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

      Three (3) years of clerical work experience.

      MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

      One (1) year of the General Experience must have involved a full range of clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

      MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

      College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

      PREFERRED QUALIFICATIONS

      • Experience reviewing and validating entire case files;
      • Experience reviewing and applying statutes regarding the disclosure of documents under the Freedom of Information Act or other state and federal laws;
      • Experience researching criminal history information using state or federal criminal history systems;
      • Experience working with Microsoft Office Suite;
      • Experience managing competing priorities while meeting deadlines; and
      • Experience with customer service duties including in-person, phone, email, and fax.

      Conclusion

      AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

      The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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