Recovery Support Specialist (35 Hour)


Recruitment #240209-5729HN-001


Do you have a passion for supporting others?
Join us and be part of our team making a difference in our community!

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified individual for the position of Recovery Support Specialist (PCN 129524) to join our team. This position will be a member of our Young Adult Services team with the Southeastern Mental Health Authority (SMHA) in Norwich. Find out more information on this great opportunity below!

  • Work Schedule: Monday - Friday
  • Work Hours: Full-time, 35 hours per week
  • Work Shift: First shift, 8:00 a.m. - 3:30 p.m.
  • Location: 401 West Thame St, Norwich, CT
State of Connecticut employees participate in a competitive comprehensive benefits plan that includes:
  • A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D
  • Generous paid time off, include 13 paid holidays per calendar year
  • Extensive pension plan and supplemental retirement offerings
  • Retirement healthcare offerings
  • Professional growth and development opportunities
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
  • A healthy work/life balance!
You'd be able to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

  • Providing clinical services to individuals as a member of a multidisciplinary treatment team in an outpatient mental health setting.
  • Providing clinical treatment services in the form of triage, crisis intervention, individual and group therapy, with family therapy as needed.
  • Completing psychosocial assessments, risk assessments and other intake documents.
  • Developing comprehensive recovery-oriented, person-centered treatment plans including measurable objectives.
  • Documenting client contacts and treatment in accordance with agency policies, and coordinate services including referrals to other community providers.
  • Utilizing an electronic record and meet monthly direct service productivity and documentation requirements.
  • Attending required staff, supervision, and treatment team meetings.

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

Southeastern Mental Health Authority (SMHA) is a community mental health agency operated by the State of Connecticut Department of Mental Health and Addiction Services (DMHAS). Its primary goal is to provide high quality behavioral health services to those in our community with mental health and substance use disorders who are 18 years or older and reside in New London County and its surrounding towns. Services, which include case management, outpatient behavioral health, crisis intervention, respite care, and forensic services, are recovery oriented and offered in a trauma informed and culturally sensitive manner.  We support individuals to identify and achieve their own goals in recovery, fostering independence, dignity, and ability.

Young Adult Services (YAS) is designed to help young adults (ages 18 to 25) transition successfully from the Department of Children and Families to the adult mental health system and to achieve the necessary skills for adulthood. In addition, young adults who have been deemed eligible for intensive mental health services through DMHAS may also qualify. The YAS Program is multi-disciplinary in nature and consists of a prescriber, social workers, nurses, case managers, occupational therapy staff, rehabilitative/recreational therapy staff, and vocational staff. YAS provides a wide array of services including, but not limited to, individual/family/group therapy, case management, life skills development, vocational/educational supports, medication monitoring, community integration, coordination of medical/dental care, and assistance with housing. In addition, we have residential supports/programs in place through our network providers for young adults who are actively engaged in treatment and determined to be in need of this level of placement.

Selection Plan

Please read or watch our Applicant Tips on How to Apply!

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
  • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Joseph K. Fried at, 860-924-7053.


In the Department of Mental Health and Addiction Services this class is accountable for using shared life experiences and recovery management techniques to engage, motivate, educate and mentor clients in achieving individualized goals for successful community living.


  • Guides clients through the process of defining personal goals for their recovery plan using existing evidence-based workbooks or person-centered planning tools; 
  • Supports and guides clients in following tasks outlined in recovery plan (i.e., pursuing goals related to employment, education, community involvement and the use of natural supports); 
  • Guides clients in identifying and exercising their rights; 
  • Participates in rehabilitative and recovery-oriented interventions to meet client needs and goals; 
  • Provides information and support to clients and encourages their development of community networks and activities relating to community integration; 
  • Provides instruction and skill training in recovery management to clients and families; 
  • Acts as a peer health navigator to engage clients who have or are at risk for co-morbid medical conditions in wellness activities; 
  • Supports clients to secure information about resources relevant to their wellness; 
  • Supports clients in obtaining services that meet their recovery needs; 
  • Supports clients in dealing with internal and external stress; 
  • Attends medical/clinical appointments with clients in a peer capacity; 
  • Accompanies clients as peers on volunteer opportunities and activities; 
  • Organizes and conducts workshops on topics related to recovery and wellness including New Employee Orientation at the local level; 
  • Observes and reports clients’ behavior; 
  • Prepares and submits incident or other related forms; 
  • Updates clients’ notes in the medical record as required; 
  • Enters computerized data as required; 
  • May coach adaptive client behaviors through verbal communication; 
  • May provide outreach and transportation; 
  • Performs related duties as required.

In addition to the duties listed above, the responsibilities move from providing one-on-one peer support to demonstrating and coaching the client through the development of coping and community adjustment skills and linking the client with important community resources, including:

  • Accompanies clients off the unit and onto the hospital campus or community to practice entering unexpected situations and managing stress and disorientation;
  • Accompanies clients on day passes to the community to acclimate the client to their new community;
  • May provide coverage at Peer Desk Center to engage and offer peer support to the general hospital population.


  • Knowledge of
    • community support systems and resources; 
    • person-centered planning, Wellness Recovery Action Planning and other recovery management techniques; 
    • the principles and procedures of psychiatric rehabilitation; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills; 
  • Ability to
    • observe and redirect client behavior; 
    • utilize computer software.


Six (6) months of experience working in the substance use recovery field.


Six (6) months of experience as a Recovery Support Specialist Trainee may be substituted for the General Experience.


  • Experience utilizing electronic records for medical documentation.
  • Experience providing substance use recovery services to a Young Adult population.
  • Experience working in an outpatient, mental health setting.


  • Incumbents in this class must possess and retain Recovery Support Specialist Certification.
  • Incumbents must adhere to the DMHAS Peer Support Ethical Guidelines.
  • Incumbents in this class may be required to be bilingual or fluent in American Sign Language.
  • Incumbents in this class may be required to travel.
  • Incumbents in this class may be required to possess and maintain a valid Motor Vehicle Operator's license.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.