Social Services Program Manager


Recruitment #240131-4580MP-001


The State of Connecticut, Office of Early Childhood is now accepting applications from its agency employees for the position of Social Services Program Manager in Hartford.

Continue to Enjoy:
  • NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings
  • Extensive pension plan and supplemental retirement offerings
  • Paid time off including paid holidays 
  • A culture that encourages work/life balance
  • Professional growth and development opportunities
  • Work for a Forbes top company: State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.
Position Details:
  • Full-time, 40 hours/week
  • 8:00a.m - 4:30p.m
  • Located at 450 Columbus Blvd, Hartford
  • AWS is an option upon obtaining permanent status after completion of working test period
Position Responsibilities: 
As part of a dynamic and energetic team, you will be responsible for administering all aspects of Part C of the Individuals with Disabilities Education Act (IDEA). This includes:
  • Completing annual grant applications and required reports to the US Department of Education Office of Special Education Programs
  • Assuring as the single line of responsibility that the lead agency has a child find and public awareness system, a central directory, a comprehensive system of personnel development, integrated monitoring activities, and fiscal management
  • Identifying non compliance and tracks the timely correction of noncompliance, and provides technical assistance and training.  
Our ideal candidate will:
  • Have membership in the Infant Toddlers Coordinators Association. 
  • Be leading a team of 6-8 people and work as part of the Early Intervention division to integrate IDEA Part C supports for families. 
  • Responsibilities will change over time so you will be required to manage change and communicate effectively to engage all stakeholders.  
Our Mission
The OEC's mission is to support all young children by ensuring that early childhood policy, funding and services strengthen the critical role families, providers, educators, and communities play in a child’s life. We believe in ensuring all children are safe, healthy, learning and thriving, and having a strong team is critical to us successfully achieving these goals. 

Our mission and vision serve as the guideposts for the development of policies and programs, and also ensure that we work to actively and purposefully dismantle racism and advance equity for all individuals throughout the early childhood system and the professionals selected to fill these roles must align with, believe in and promote this mission and vision. 

Selection Plan

To Apply:
  • In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Please ensure that your application is complete before submitting it. Applicants will be unable to make revisions once their application is submitted into the JobAps system. Applicants who submit and subsequently withdraw their application will not be able to resubmit for the same posting.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to
For Assistance In Applying:
  • Please read or watch our Applicant Tips on How to Apply!
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancies are listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
Connect With Us:
Due to the large volume of applications received, the State of Connecticut is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Hayley Newhouse at


In the Departments of Aging and Disability Services, Social Services and Department of Children and Families, Revenue Enhancement Division this class is accountable for planning, organizing and directing a major program.


  • Directs staff and operations of a major program which provides social services through the management of district or area offices; 
  • Coordinates, plans and manages evaluation of a program or field reporting system;
  • Participates in program development and implementation; 
  • Develops policies and procedures which relate to program or field operation services; 
  • Analyzes federal and state statutes, programming documents, regulations, etc. to ensure appropriate policies and procedures;
  • Interacts with state, federal and community agencies on human services matters to ensure service delivery; 
  • Determines priorities and develops necessary plans to meet program objectives;
  • Prepares management surveys and reports; 
  • Coordinates activities of staff to meet program goals and project deadlines;
  • Provides technical assistance to field staff; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • Performs related duties as required.


  • Considerable knowledge of
    • relevant state and federal laws, statutes and regulations;
    • principles and practices of social services programs;
    • principles of public administration; 
  • Knowledge of
    • and ability to apply management principles and practices;
    • community organizations and public assistance agencies; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills;
  • Ability to analyze and
    • recommend solutions to complex problems; 
    • assess impact of legislation, regulations, etc. on programmatic goals.


Nine (9) years of professional experience in the social services field.


Two (2) years of the General Experience must have been in a supervisory or consultative capacity with programmatic and administrative responsibilities.


  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in human services or public administration may be substituted for one (1) additional year of the General Experience.


  • Experience as Part C Data Manager.
  • Experience utilizing system to manage grants from Office of Special Education Programs. 
  • Experience completing a presentation of  lead agency report to the State Interagency Coordinating Council. 
  • Experience collaborating in the Early Childhood Personnel Center Part/619 leadership academy.
  • Experience completing and submitting the federal application for Individuals with Disabilities Education Act Part C Grant Application. 



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.