STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Health Program Assistant 2 (35 Hour)

Hybrid

Recruitment #231205-4405HC-001

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Introduction


The State of Connecticut, Department of Public Health is hiring!

The State of Connecticut, Department of Public Health (DPH), Health Care Quality and Safety Section, is seeking a qualified individual for the position of Health Program Assistant 2. This position will be located within the Practitioner Investigations Unit. This role will be responsible for performing investigations of complaints referred to the Department related to individual practitioners and/or entities regulated by the Department that may impact public health and safety. See below for more on this exciting opportunity! 

GENERAL HIGHLIGHTS:
  • Work Schedule: Monday - Friday
  • Work Hours: Full-time (40 hours per week), First shift
  • Location: Hartford, CT
  • Work Environment: Hybrid
WHAT WE CAN OFFER YOU:
  • The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings
  • Extensive pension plan and supplemental retirement offering
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.
  • Generous paid time off, including 13 paid holidays per calendar year
  • Professional growth and development opportunities
  • A healthy work/life balance to all employees
    ABOUT THE POSITION:
    In this role you be accountable for independently performing a full range of tasks in assisting and conducting investigations related to alleged violations of state laws and regulations and complaints filed with the Department. These will include, but are not limited to:
    • Interviewing witnesses
    • Securing evidence in the form of statements, documents and records
    • Examining, analyzing, and evaluating records
    • Researching, collecting, and evaluating data
    • Compiling information and writing reports
    • Answering public inquires
    • Preparing affidavits
    • Testifying at hearings and in court
    ABOUT THE PRACTITIONER INVESTIGATIONS UNIT:
    The Practitioner Investigations Unit is part of the Practitioner Licensing and Investigations Section (PLIS) and the Healthcare Quality & Safety Branch. PLIS is responsible for ensuring a safe and competent health care workforce by licensing health care practitioners and investigating complaints received about individual providers. PLIS licenses nearly 70 professions.

    ABOUT THE AGENCY:

    The Mission of the Department of Public Health (DPH) is to protect and improve the health and safety of the people of Connecticut by:

    • Assuring the conditions in which people can be healthy
    • Preventing disease, injury, and disability
    • Promoting the equal enjoyment of the highest attainable standard of health, which is a human right and a priority of the state.

    DPH accomplishes this through the implementation of its Strategic Plan which outlines the actions that DPH is taking to accomplish its Mission.

    Selection Plan

    FOR ASSISTANCE IN APPLYING:
    Please visit our 'Applicant Tips on How to Apply' page.

    To Apply:
    • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
    • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
    • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
    • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
    • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
    Important Next Step Information for After You Apply:
    • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
    • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
    • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
    • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
    • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
    • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
    Connect With Us:
    • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
    • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Alyssa Hovanec via email at Alyssa.Hovanec@ct.gov.

    PURPOSE OF JOB CLASS (NATURE OF WORK)

    In a state health program or project this class is accountable for compiling and interpreting fiscal and programmatic data and statistics, developing and implementing program plans and monitoring and evaluating a state health program or project for the purposes of quality assurance and compliance with State and Federal laws.

    EXAMPLES OF DUTIES

    As with all jobs in the generic health program series the exact duties vary considerably depending on the nature of the program and the current stage in its life cycle. Typical examples of work performed at this level include:

    • Assists in the preparation of sections of state health plans or special federal or state program plans; 
    • Gathers fiscal, programmatic, census and other kinds of needed data from complex calculations and interpretations; 
    • Reviews program grants requests and monitors fiscal and programmatic performance of grants using agency regulations and guidelines; 
    • Monitors programs using site visits when necessary; 
    • Assists in the preparation of program objectives and evaluation of program results; 
    • Prepares information for public distribution; 
    • May serve as staff to a task force or committee; 
    • May answer general informational questions for the public; 
    • May serve as a liaison between the program or project and specific people or organizations for the purpose of keeping information flowing; 
    • May assist in epidemiological investigations; 
    • Performs related duties as required.

    KNOWLEDGE, SKILL AND ABILITY

    • Knowledge of
      • purposes, plans, objectives and programs of public health agencies including the changing patterns of preventive medicine and environmental health; 
      • the changing aspects of socio-medical philosophies; 
      • state and community organizations and programs involved in the field of health; 
    • Considerable
      • interpersonal skills;
      • oral and written communication skills; 
    • Ability to conduct independent research, develop and gather data.

    MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

    Six (6) years of experience in a professional capacity in a health organization.

    MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

    One (1) year of the General Experience must have been in health care program administration, a health systems agency or other health care organization in at least one of the following areas:

    • grant writing or monitoring; 
    • formal program planning, development, management or evaluation; 
    • program consultation.

    NOTE:

    • For state employees this experience is interpreted at the level of a Health Program Assistant 1.
    • A health care organization is defined as a large multi-dimensional agency with responsibility for developing health programs.

    MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

    • College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
    • A Master's degree in public health, health education, hospital administration, or public administration or other closely related field may be substituted for one (1) additional year of the General Experience.
    • For state employees one (1) year as a Health Program Assistant 1 may substitute for the General and Special Experience.

    PREFERRED QUALIFICATIONS

    • Experience organizing data, evaluating and analyzing proper care and treatment in accordance with federal and state laws and regulations and professional standards in healthcare.
    • Experience with computerized data bases, including Microsoft Outlook, Word, TEAMS, Excel, etc.
    • Experience in writing professional correspondence and reports 
    • Experience documenting facts, findings and outcomes
    • Experience interviewing consumers, healthcare providers and healthcare beneficiaries
    • Experience with outreach and communicating with internal and external health care professionals and consultants

    SPECIAL REQUIREMENTS

    Incumbents in this class may be required to travel.

    Conclusion

    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

    ACKNOWLEDGEMENT

    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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