STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Behavioral Health Program Manager

Office/On-site

Recruitment #231129-1450MP-001

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Introduction


Take charge of your career and make a lasting impact on mental health!
Join us in leading transformative initiatives and shaping a healthier future for our community.
Your skills can make a difference - apply today to be a catalyst for positive change! 

The State of Connecticut Department of Mental Health and Addiction Services (DMHAS) is currently seeking an experienced and qualified individual for the position of Behavioral Health Program Manager. See below for more on this exciting opportunity!

POSITION HIGHLIGHTS: 
  • DIVISION: Southwest Connecticut Mental Health System (SWCMHS)
  • UNIT: Transitional Residential Program (TRP)
  • ADDRESS: 1635 Central Avenue, Bridgeport, CT
  • SCHEDULE: Full-time (40 hours weekly), 8:00 a.m. - 4:30 p.m., Monday through Friday, includes on call responsibility
  • POSITION NUMBER: 141241
  • NOTE: This position will require travel
WHAT WE CAN OFFER YOU:
  • The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings
  • Extensive pension plan and supplemental retirement offering
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.
  • Generous paid time off, including 13 paid holidays per calendar year
  • Professional growth and development opportunities
  • A healthy work/life balance to all employees
    DISCOVER THE OPPORTUNITY TO:
    • Be a part of a comprehensive team of caring professionals
    • Provide support to a division that is passionate about improving the lives of those we serve
    • Assist our clients so they can achieve success
    • Make a difference in the public sector
    • Work together in a collaborative team environment
    MORE ABOUT THE AGENCY AND DIVISION:
    DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

    SWCMHS is responsible for the oversight and management of contracts with private not-for-profit agencies and residential providers providing mental health services in the southwest region of the state.  With locations in Bridgeport and Stamford, SWCMHS provides inpatient, outpatient and assertive community treatment (ACT) services and community support services for adults with severe behavioral health disabilities; mental health services for people who are deaf or hearing impaired and a mobile crisis intervention team. SWCMHS also provides outreach to people who are homeless and mentally ill. Special agency programs include Shelter Plus Care, a housing program for people who are homeless and who have a history of substance abuse or mental illness or who have AIDS.

    Selection Plan

    FOR ASSISTANCE IN APPLYING:

    To Apply:
    • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
    • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
    • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
    • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
    • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
    Important Next Step Information for After You Apply:
    • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
    • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
    • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
    • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
    • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
    • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
    Connect With Us:
    • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
    • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Alyssa Hovanec via email at Alyssa.Hovanec@ct.gov.

    PURPOSE OF JOB CLASS (NATURE OF WORK)

    In the Department of Mental Health and Addiction Services and the Department of Children and Families this class is accountable for assisting in the management of a statewide program in a geographical area; accountable for assisting in the management of a specific behavioral health program or serving as a clinical team leader.

    EXAMPLES OF DUTIES

    • Identifies the program’s staffing needs, prepares staff work schedules, assigns and secures overtime, works collaboratively with inpatient and outpatient interdisciplinary treatment teams to provide high quality client care. 
    • Conducts auditing as assigned, ensures accurate employee compensation by completing all aspects of the payroll process, prepares day-to-day reports, and contributes to an amicable work environment. 
    • Coordinates the implementation of client recovery plans, ensure risk plans developed are implemented when indicated. 
    • Oversees the provision of direct care to persons with psychiatric and/or substance abuse diagnosis by providing support, supervision, skill building and direction to staff to teach skills needed to live independently and obtain housing in the community. 
    • Oversees the coordination and provision of recovery-oriented activity groups to promote building skills in the areas of preparing client for transition and discharge to independent community settings. 
    • Organizes and coordinates client appointments
    • Oversees and directs the transport and escort of clients to appointments and other community functions.
    • Assures that services and staff operate within DMHAS, and SWCMHS policies and procedures and meet Joint Commission/CMS/DPH credentialing standards. 
    • Responsible for oversight of TRP risk management and directly participates in the SWCMHS Risk Committee Meeting. 
    • Coordinates and participates in high-risk treatment planning, case conferences, etc. 
    • Participates in the allocation and management of human resources. 
    • Attends and participates in scheduled contract agency meetings and serves as a clinical liaison to contract agencies as needed. 
    • Collaborates with substance abuse providers to integrate substance abuse with mental health services. 
    • Facilitates problem identification and resolution at case conferences and critical incident reviews. 
    • Promotes cultural and gender diversity, equity and inclusion in the workplace, sensitivity to client's needs, and assures clients rights. 
    • Participates in crisis intervention as indicated. 
    • Participates in Critical Incident Debriefings as necessary. 
    • Oversees, manages, and collaborates with SWCMHS Plant Operations and Housekeeping to ensure the unit and overall work environment meets health and safety standards and is maintained as a safe and effective environment of care. 
    • Assures compliance with quality information management findings and recommendations. Participates in performance improvement activities. Complies with ethical standards and DMHAS work rules. 
    • Utilizes an electronic health record, computer technology and data to perform job functions and inform management and supervisory practices.
    • Performs related duties as required.

    KNOWLEDGE, SKILL AND ABILITY

    • Considerable knowledge of
      • principles and practices of public administration; 
      • principles of mental health treatment and program design; 
      • managed care system principles and practices; 
      • clinical treatment methodologies and programs for psychiatric clients; 
      • community resources; 
    • Knowledge of
      • relevant state and federal laws, statutes and regulations;
      • relevant agency policies and procedures;
      • assertive treatment programs;
      • quality assessment and/or improvement techniques and accreditation body standards;
    • Considerable
      • interpersonal skills;
      • oral and written communication skills;
    • Ability to
      • analyze and prepare budgets;
      • prepare and administer grants.

    MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

    Eight (8) years of experience in business or health care administration, program development involving responsibility for financial management, budget development or grants management, professional health care or social services.

    MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

    • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) years of experience to a maximum of four (4) years for a Bachelor's degree.
    • A Master's degree in public or health care administration, a Master's degree in business administration with a specialization in health services or hospital administration, a Master’s degree in social work or a Master's degree in a related health care discipline may be substituted for one (1) additional year of the General Experience.

    PREFERRED QUALIFICATIONS

    • Experience in management or supervision within a Residential congregate care setting
    • Experience providing community-based (i.e. office based and non-office based) behavioral health services
    • Experience working with severe and prolonged mental illness, substance abuse disorders and co-occurring disorders, and history of legal involvement
    • Experience working with trauma and chronic medical conditions
    • Experience identifying staffing needs, preparing staff work schedules, assigning and securing overtime
    • Experience working collaboratively with inpatient and outpatient interdisciplinary clinical treatment teams of professional and paraprofessional staff
    • Experience overseeing the scheduling and facilitation of treatment recovery groups to individuals with severe chronic mental illness, co-occurring disorder, complex medical comorbidities, history of complex trauma, and history of legal involvement
    • Experience with crisis intervention and discharge planning
    • Experience with electronic health records and Microsoft Office applications

    SPECIAL REQUIREMENTS

    Incumbents in this class may be required to possess appropriate current licenses or certifications.

    Conclusion

    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

    ACKNOWLEDGEMENT

    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.




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