STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Office Assistant

Recruitment #230807-7086CL-001

Introduction

Connecticut Office of the Treasurer Erick Russell

The Office of the State Treasurer exists to provide and ensure effective financial management of public resources, high standards of professionalism and integrity, and expanding opportunity for State of Connecticut residents and businesses.

We are seeking a motivated and experienced individual for the position of Office Assistant to support the Unclaimed Property/Second Injury Fund Division. 

WHAT'S IN IT FOR YOU?

As a State Employee, we offer Comprehensive Benefits, which include:
  • Industry leading health benefits, including medical and dental coverage;
  • Extensive pension plan and supplemental retirement offerings; 
  • Retirement healthcare offerings; 
  • Accrued vacation, personal and sick leave;
  • 13 paid holidays per calendar year; 
  • Professional growth and development opportunities; and
  • Outstanding work-life balance!

  • POSITION HIGHLIGHTS:

  • Schedule: Full -Time, 40 hours weekly
  • Monday through Friday
  • Centrally located in Hartford, Connecticut

  • Key Responsibilities for this position include:

    • Handle and distribute incoming mail; 
    • Prepare and handle outgoing mail and good news letters; 
    • May assist with preparing international mail; 
    • Scan copy, and data entry, answer incoming calls; 
    • Large volume filing including purging and preparing cases for archive purposes; 
    • May answer emails; 
    • Index documents and package for mailing offsite; 
    • Project research certain types of claims or information on KAPS database or internet;
    • Multi-tasking.
    For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.

    Selection Plan

    In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.
     
    In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. Please ensure that your application is complete prior to submitting. NOTE: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, supervisory references, attendance records, etc., at the discretion of the hiring agency.

    Should you have questions pertaining to any phase of this recruitment, please contact Johnette Tolliver, johnette.tolliver@ct.gov. This posting may require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date. Please regularly check your email for notifications, including your SPAM/JUNK folders. You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration.

    Interviews will be limited to candidates whose experience and training most closely meet the requirements and preferred qualifications of the position. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered.

    Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to johnette.tolliver@ct.gov.

    PURPOSE OF JOB CLASS (NATURE OF WORK)

    In a state agency this class is accountable for independently performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work in an assigned area.

    EXAMPLES OF DUTIES

    Performs the full range of general clerical duties as described in the following areas:

    • TYPING:
      • Types a variety of materials in relation to other duties or as assigned;
      • Enters and retrieves data on computers, tablets, and other electronic equipment.
    • FILING:
      • Sets up and maintains office procedures, filing and indexing systems and forms for own use.
    • CORRESPONDENCE:
      • Composes routine correspondence.
    • REPORT WRITING:
      • Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).
    • INTERPERSONAL:
      • Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority;
      • Responds to inquiries from other work units or departments/agencies;
      • Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance;
      • May lead lower level employees in carrying out assigned clerical functions.
    • PROCESSING:
      • Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly;
      • Processes a variety of documents in determining routine case status;
      • Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence;
      • Processes purchase requisitions/purchase orders for subsequent action;
      • Prepares payment lists and billing invoices;
      • Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders;
      • Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc.;
      • Figures payments, costs, discounts and adjustments using prescribed methods and formulas;
      • Receives monies in various forms such as cash, checks and money orders and prepares for deposit;
      • Maintains inventory and orders supplies;
      • Uses a variety of electronic equipment to perform job functions;
    Performs related duties as required.

    KNOWLEDGE, SKILL AND ABILITY

    • Knowledge of office systems and procedures including proper telephone usage and filing;
    • Skills
      • interpersonal skills;
      • oral and written communication skills;
      • performing arithmetical computations;
    • Ability to
      • perform a full range of clerical tasks;
      • operate office equipment which includes computers, tablets, and other electronic equipment;
      • operate office suite software;
      • schedule and prioritize workflow;
      • read and interpret complex instructions.

    MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

    Two (2) years of general clerical work experience.

    MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

    College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.

    PREFERRED QUALIFICATIONS

    • Experience working with the Office of the Treasurer; 
    • Demonstrable attention to detail; 
    • Experience answering multiple phone lines; 
    • Experience filing including archiving following retention policies; 
    • Excellent grammar and spelling; 
    • Demonstrable experience with Microsoft Office Word; 
    • Demonstrable experience with Microsoft Excel spreadsheets; 
    • Experience providing customer service to members of the public; 
    • Demonstrable experience with database.
    • Works well with others

    SPECIAL REQUIREMENTS

    Persons having responsibility for supervising or observing the behavior of inmates or custodial individuals will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

    NOTE: Please disregard this Special Requirements Section for this recruitment specific to the Office of the State Treasurer.

    Conclusion

    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.