Mental Health Associate (40 Hour)


Recruitment #230518-7376FK-001


Are you looking for the next step in your career?
If so, we have a role for you!

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified individual for the position of Mental Health Associate (PCN 106334) to join our team in Bridgeport. This position will work in a leadership role in our Young Adult Services Transitional Living Program at the Greater Bridgeport COmmunity Mental Health Center, which is a part of DMHAS Southwest Connecticut Mental Health System (SWCMHS). Find out more information on this great opportunity below!

  • Work Schedule: Monday - Friday, with rotating weekend and holidays
  • Work Hours: Full-time, 40 hours per week
  • Work Shift: First shift, 7:00 a.m. - 3:30 p.m.
  • On-Call: This position has on-call responsibility
  • Location: 1635 Central Ave, Bridgeport, CT
State of Connecticut employees participate in a competitive comprehensive benefits plan that includes:
  • Industry leading health benefits with medical and dental coverage
  • Generous paid time off, include 13 paid holidays per calendar year
  • Extensive pension plan and supplemental retirement offerings
  • Retirement healthcare offerings
  • Professional growth and development opportunities
  • As a loan forgiveness organization, you may be able to qualify for one or more State or Federal loan forgiveness programs
  • A healthy work/life balance!
You'd be able to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

  • Engaging in a rewarding career
  • Providing support to a division that is passionate about improving the lives of those we serve
  • Assisting our clients so they can achieve success
  • Making a difference in the public sector
  • Working together in a collaborative team environment

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

The vision of the Southwest Connecticut Mental Health System is to provide high quality, compassionate and culturally competent mental health and substance abuse services to adults with behavioral health disorders who are indigent.

Selection Plan

Please visit our 'Applicant Tips on How to Apply' page.

This position may be subject to Federal requirements for COVID-19 Vaccination Immunization.

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Joseph K. Fried at, 860-924-7053.


In a Department of Mental Health and Addiction Services hospital, community behavioral health facility or program this class is accountable for the administration of a designated number of wards or units or a major clinical training program for mental health assistants. In outpatient divisions and community programs or clinics, this class is accountable for the direct supervision of mental health assistants and/or independently performing a full range of advanced para-professional functions in case management and crisis intervention services or the administration of a complex program component.


In wards or units, assumes responsibility for the supervision, training, and evaluation of assigned staff; plans and develops personnel schedules and assignments to provide adequate and safe coverage; applies accepted standards of nursing care and administration; assists in the evaluation of the quality of nursing care being administered; investigates and reports any unusual incidents; assures confidentiality of oral and written reports; coordinates support services such as dietary, maintenance, etc.; supports and participates in the protection of human and civil rights of clients; assures that federal and state regulations and directives are followed; participates in unit, program, and department meetings; collaborates with members of other disciplines in the planning, development and implementation of hospital programs and services; may supervise the self-administration of oral medications; cooperates and collaborates with clinical personnel in developing and maintaining a therapeutic milieu; may assist in approved research projects; performs direct client care functions and other related duties as required.
In community/outpatient mental health programs, coordinates and facilitates the activities of clients; functions as team member of a case management or crisis team or program; participates in the assessment, crisis intervention and monitoring of clients in the community at large (i.e. ERs, jails, homeless shelters, outpatients programs, etc.); assists clients in acquiring daily living skills, budgeting, medication monitoring and/or community adaptation skills; provides individual, group and/or family supportive treatment under appropriate supervision; applies accepted standards of nursing care to clients; supervises staff of lesser grades or other disciplines; may perform problem-solving techniques with clients in their natural environment; may assist in the motivation of long-term clients in small groups hospital programs or in community; may coordinate crisis-intervention plans to circumvent hospitalization; may support and supervise clients in transitional living facilities; may assess families in need of respite care programs; provides clinical therapeutic counseling and/or preventive education services to community groups and individuals, including the development and administration of curriculum on various issues relevant to the community; independently participates in community outreach programs that include crisis interventions, case management and/or family support in home settings; participates as a liaison to community agencies; makes arrangements for outpatient appointments; provides information on department philosophy and objectives; performs direct client care functions and other related duties as required.
In a comprehensive, structured training program, trains mental health assistants in the principles, practices, and procedures of client care, nursing care, supervision and administration, hygiene, sanitation, safety, security, and fire prevention, the management of assaultive behavior, report writing, and writing of behavioral objectives; provides information on the dynamics of human behavior; trains employees in the techniques of group work; trains employees in the methods of supporting clients in avoiding hospitalization; performs direct client care functions and other related duties as required.


Considerable knowledge of acceptable standards of nursing care; considerable knowledge of psychiatric rehabilitation and/or case management principles, practices, and procedures; considerable knowledge of dynamics of individual and group behavior; knowledge of supervisory and administrative methods and techniques; knowledge of hygiene and sanitation; knowledge of security, safety, and fire procedures, knowledge of community resources and programs; ability to lead staff; ability to supervise client activity; ability to direct others in the formulation of plans for client care; ability to interpret and implement agency/facility policies and procedures; organizational ability; ability to coordinate and collaborate effectively with individuals, groups and families; training and teaching ability; considerable ability to apply the principles of therapeutic counseling; ability to effectively handle emergency situations independently; observation skills; considerable communication and interpersonal skills.


Three (3) years' experience at the level of Mental Health Assistant 2, LPN or its equivalent in a psychiatric setting.


1. College training in mental health technology, a behavioral science, social work, rehabilitation therapy, or its equivalent may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) month of experience up to a maximum of two (2) years.
2. Completion of a mental health trainee certificate program may be substituted for six (6) months.


  • Experience providing direct care to young adults with psychiatric, substance abuse, and medical difficulties and providing services within the community.   
  • Experience providing supervision, support, and direction to staff in a 24-hour setting.  
  • Experience completing of staff schedules in a timely manner and assigning overtime to ensure minimum staffing standards are met.
  • Experience providing crisis intervention and support when needed.
  • Experience coordinating care and collaborating with health care providers, local hospitals, police departments, and other community service providers.


1. Incumbents in this class may be required to be bilingual or fluent in American Sign Language.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.