STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

License And Applications Supervisor

Hybrid

Recruitment #230320-5412AR-001

Go Back View Benefits

Introduction



Are you a DOT employee looking for the next step in your career? 
If so, we encourage you to apply!

The State of Connecticut, Department of Transportation (DOT) invites its qualified agency employees to apply for the position of License & Applications Supervisor in The Bureau of Public Transportation, Office of Regulatory and Compliance Unit (unit).  

As a License and Applications Supervisor, we can offer you: 
  • A hybrid work schedule
  • Industry leading health benefits, including medical and dental coverage.
  • Extensive retirement plan and supplemental retirement offerings.
  • Paid time off - including 13 paid holidays per calendar year.
  • Professional growth and paid professional development opportunities.
  • A healthy work-life balance to all employees!
  • Work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule. 
The Regulatory and Compliance Unit regulates the Livery, Taxi, Motor Bus, Household Goods Moving industries, and Transportation Network Companies (like Uber and Lyft) who deliver essential services to Connecticut residents as well as residents in other states. This unit is also responsible for all applications and licensing, tariff compliance/enforcement, financial analysis, and inspection functions. 

The Bureau of Public Transportation is statutorily charged with the duty to oversee the permitting, public safety, inspection and compliance of the Livery, Taxi, Motor Bus and Household Goods Moving industries, and Transportation Network Companies, well as consumer protection. The unit serves the entire state of Connecticut with six office-based staff, and two field Investigators. 

The License and Applications Supervisor will perform the highest-level duties that are required under state statutes and regulations, such as: 
  • Receipt and analysis of the most complex applications and drafting of final decisions.
  • Assist in tariff analysis for Livery, add-on tariffs for Taxi, and Household Goods tariffs. Since de-regulation of the industries, this function requires a comparison of the proposed rates to a formula, to ensure that minimums are met.
  • Assist the Public Transit Inspectors with enforcement/compliance with all laws and regulations. Currently the unit is responsible for the management of Fixed Route Bus Certificates which are extremely complex, and the Supervisor would oversee the effort.
Position Highlights:
  • Full-time, 40 hours per week
  • Monday through Friday schedule
  • Hybrid/telework available 
  • First shift hours
  • Location: 2800 Berlin Turnpike, Newington, CT 06111

Selection Plan

To Apply:
In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Applications to this recruitment will be used to meet collective bargaining requirements. Once any collective bargaining requirements have been met, all other applicants may be considered.

  • Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.
  • For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited.  If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
Important Next Step Information for After You Apply:
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.

Connect With Us:
If you have any questions pertaining to this recruitment please contact Jasmyn Raymond at Jasmyn.Raymond@ct.gov and reference the recruitment number.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency, this class is accountable for coordinating and supervising the processing of applications from and licensing of a regulated business or industry.

EXAMPLES OF DUTIES

Supervises review and processing of certificate and permit applications; reviews prepared studies and analyses of factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes; coordinates issuance, cancellation and updating of licenses; responds to inquiries concerning complicated procedures; handles correspondence; may issue notices of hearings as required by statute; may act as hearings officer and make recommendations as to disposition of applications; may represent agency at informal meetings pertaining to transactions concerning existing licenses; may prepare data for actions taken against licensees; may perform or direct investigations of violations by regulated industry or consumer complaints against licensees; may prepare monthly statistical and other reports; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of licensing statutes and procedures; considerable knowledge of operations of regulated business or industry; considerable ability in written and oral expression; considerable ability to deal effectively with others; considerable ability in interpretation of laws and regulations; supervisory ability; ability to utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of technical experience in a regulated industry or licensing environment.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process or analysis of business licenses.

NOTE: For State employees, this is interpreted at the level of License and Applications Analyst

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. One (1) year as a License and Applications Specialist with experience in hearings concerning the regulatory process may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • Experience in concise writing, proofreading and editing.
  • Experience with different types of business organizations such as foreign entities, Limited Liability Partnerships, Corporations, etc.
  • Experience conducting financial suitability analysis.
  • Experience Supervising a team with diverse skill levels.
  • Experience creating documents for administrative hearings and participation in the hearings.
  • Experience with state and federal laws, regulations, and FMCSA.
  • Experience with complex commercial vehicle liability Insurance coverage.
  • Experience resolving complex issues through collaboration.
  • Experience with delegating and assigning work, tracking, ensuring quality completion, and reporting out metrics.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





E-mailPhone: (860) 713-52058am - 4:30pm M-FPowered by JobAps