STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Special Investigator (General)

Hybrid

Recruitment #230306-7804AR-001

Introduction


The State of Connecticut, Department of Public Health is hiring!

The State of Connecticut, Department of Public Health (DPH) is seeking a qualified individual for the position of Special Investigator to join our team. This position will be located within the Office of Emergency Medical Services. See below for additional information on this great opportunity!

POSITION HIGHLIGHTS:
  • Work Schedule: Typically Monday - Friday
  • Work Hours: Full-time, First Shift, 40 hours per week
  • There may be opportunities for an alternate work schedule and working remotely in accordance with State policies.
  • Location: 410 Capitol Avenue, Hartford, CT
WHAT WE CAN OFFER YOU:
State of Connecticut employees participate in a competitive comprehensive benefits plan that includes:
  • Industry leading health benefits with medical and dental coverage
  • Generous paid time off, include 13 paid holidays per calendar year
  • Extensive pension plan and supplemental retirement offerings
  • Retirement healthcare offerings
  • Professional growth and development opportunities
  • A healthy work/life balance!
WHAT YOU'LL BE DOING:
  • Performing investigations of complaints referred to the Department related to individual practitioners and/or EMS organizations regulated by the Department
  • Interviewing witnesses, complainants, medical and hospital personnel, and others to obtain information
  • Securing evidence in the form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings
  • Researching, collecting and evaluating data
  • Examining, analyzing and evaluating complex medical records
  • Writing reports and providing recommendations for appropriate corrective action
  • Answering public inquiries
  • Conferring with consultants for professional opinion on standard of care
MORE ABOUT THE AGENCY AND FACILITIES:

The Mission of the Department of Public Health (DPH) is to protect and improve the health and safety of the people of Connecticut by:

  • Assuring the conditions in which people can be healthy
  • Preventing disease, injury, and disability
  • Promoting the equal enjoyment of the highest attainable standard of health, which is a human right and a priority of the state.

DPH accomplishes this through the implementation of its Strategic Plan which outlines the actions that DPH is taking to accomplish its Mission.

Our Office of Emergency Medical Services is responsible for strategic planning, regulatory & statutory oversight, as well as programmatic implementation of the Emergency Medical Services (EMS) system in Connecticut. For EMS providers, this includes development of the educational framework for training EMS providers, application and licensing of over 20,000 EMS providers, inspections of over 900 EMS vehicles and investigation of complaints against EMS providers for standard of care or other regulatory violations. For EMS organizations, this includes coordination of the overall EMS system via review and consideration of new EMS organizations and requested changes in services provided of current EMS organizations, oversight and analysis of EMS Data, as well as investigation of complaints against EMS organizations for regulatory violations that put the public's health at risk.

Selection Plan

FOR ASSISTANCE IN APPLYING:
Please visit our 'Applicant Tips on How to Apply' page.

This position may be subject to Federal requirements for COVID 19 Vaccination Immunization.

To Apply:
  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
  • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
Important Next Step Information for After You Apply:
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:
  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
  • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Alyssa Hovanec via email at Alyssa.Hovanec@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency or quasi-public entity this class is accountable for independently performing a full range of tasks in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.

EXAMPLES OF DUTIES

Conducts investigations related to assigned complaints, alleged violations of state laws and regulations or sudden and/or unexplained deaths; interviews witnesses, complainants, medical and hospital personnel and others to obtain information; secures evidence in form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings; researches, collects and evaluates data; compiles information; writes reports and recommends appropriate corrective action; answers public inquiries; may prepare affidavits and applications for arrest warrants; may prepare search and seizure warrants; may issue citations; may testify at hearings and in court; may conduct surveillance; may secure samples for testing; may conduct legal research; performs related duties as required.

DEPARTMENT OF LABOR: Inspects, investigates and licenses private employment agencies.

DEPARTMENT OF PUBLIC HEALTH: Confers with consultants for professional opinion on standard of care; examines, analyzes and evaluates complex medical records.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of investigatory methods and techniques; knowledge of relevant state laws and regulations; knowledge of relevant professional terminology; interpersonal skills; oral and written communication skills; interviewing skills; ability to utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in consumer protection, health care, law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Experience with the provision of health care preferably within a licensed or certified ambulance service or within the emergency medical services system. (For the purposes of this posting, “Emergency medical services system” means a system which provides for the arrangement of personnel, facilities and equipment for the efficient, effective and coordinated delivery of health care services under emergency conditions.)
  • Experience independently conducting criminal and/or administrative investigations related to alleged violations of state and/or federal laws and regulations and writing subsequent investigatory reports
  • Experience interviewing and obtaining statements from complainants, respondents, witnesses and/or individuals (or body of individuals) to obtain information related to an investigation
  • Experience collecting/securing evidence in the form of statements, documents, records and exhibits in conjunction with an investigation and properly maintaining the confidentiality and security of an investigative file
  • Experience testifying in court or at administrative hearings

SPECIAL REQUIREMENTS

1. Incumbents in this class may be required to be a Notary Public.
2. Incumbents in this class may be required to travel.
3. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.