Introduction

WHAT WE CAN OFFER YOU:
POSITION HIGHLIGHTS:
- Full-Time, 40 hours per week
- Monday through Friday
- Location: Hartford, CT 06106
ABOUT THE ROLE:
Assistant Division Directors provide senior leadership and strategic oversight for the administration, fiscal management, vendor performance, policy implementation, and operational effectiveness of the State of Connecticut's employee and retiree health benefit programs, including the State Partnership Plan. This position works closely with division leadership, the Comptroller and Executive Team, state agencies, vendors, labor representatives, consultants, and other stakeholders to ensure the health plan operatives effectively, efficiently, and in accordance with State priorities and applicable requirements.
ABOUT THE ADMINISTRATIVE AREAS:
Leadership & Organizational Management
- Lead assigned operational functions and multidisciplinary staff within the Healthcare Policy & Benefit Services Division. Establish priorities and performance expectations, manage staffing and organizational resources, develop staff, and coordinate administrative and program activities to support division and health plan objectives. Provide oversight of the annual health plan open enrollment process, agency training and education, and member communications to ensure effective implementation of benefit changes and consistent understanding of health plan programs and requirements.
Healthcare Administration, Policy & Compliance
- Provide senior-level oversight of the State’s employee, retiree, and Partnership health benefit programs, ensuring effective administration and compliance with statutory, regulatory, and collective bargaining requirements. Lead major benefit implementations, annual open enrollment, policy and legislative responses, and resolution of complex health plan issues.
Vendor Management & Contract Performance
- Provide executive oversight of major healthcare vendors and contracts, ensuring compliance with contractual requirements, performance guarantees, service standards, and member service expectations. Monitor vendor performance, resolve escalated issues, lead executive-level vendor discussions, and identify opportunities to improve accountability, service delivery, operational efficiency, and member experience.
Healthcare Financial & Fiscal Oversight
- Provide senior-level oversight of the State’s approximately $3.4 billion healthcare expenditures, including budget monitoring, rate development, financial analysis, and fiscal reporting. Evaluate the financial impact of benefit and policy changes, oversee related fiscal and contractual requirements, and provide financial recommendations to division leadership and the Healthcare Cost Containment Committee.
ABOUT US
The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, and the public. We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.
Selection Plan
TO APPLY
- In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
- Please ensure that your application is complete before submitting it. To comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You cannot make revisions once your application is submitted into the JobAps system.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting period. It is the candidate’s obligation and accountability to request an exception and provide a legally recognized justification to accommodate such an exception. Requests should be made to DAS.SHRM@ct.gov.
WHAT TO EXPECT AFTER YOU APPLY
- NEW: Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board daily to monitor their status, view all emailed notices, and complete tasks required in the recruitment process.
- This posting may require the completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders daily in the event an email provider places auto-notification emails in a user's spam.
- At any point during the recruitment process, applicants may be required to submit additional documentation that supports their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
- Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
CONNECT WITH US
- Due to the large number of applications received, the State of Connecticut cannot confirm receipt or status during recruitment. Updates will be available through your JobAps portal account.
- If you have any questions on this recruitment, please contact Brigitta Rainey at osc.hr@ct.gov or 860-702-3323.
- Follow the State of Connecticut on LinkedIn.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Office of the State Comptroller this class is accountable for assisting in the direction of the programs and activities of a major division with statewide impact.
EXAMPLES OF DUTIES
- Assists in directing staff and operations of a major division with statewide impact;
- Assists in coordinating, planning, and managing program functions within a division;
- Assists in formulating program goals and objectives;
- Assists in developing related policy;
- Assists in implementation of new procedures and procedural revisions;
- Assists in interpreting and administering pertinent laws;
- Evaluates staff;
- Assists in preparing division budgets;
- Maintains contacts with individuals within and outside of division who might impact program activities;
- Participates in the recruitment and hiring of staff, including outreach, interview and selection;
- May coordinate subpoena responses and Freedom of Information requests;
- May assist in directing employee benefits functions;
- May assist in directing timely processing of all state payrolls and related documents;
- May assist in directing auditing, validation, and payment of all claims against the State;
- May assist in directing maintenance of official accounting records of the State;
- May interpret state and federal laws and regulations pertaining to retirement or employee benefits;
- May provide counsel to state agency staff with respect to retirement benefits in connection with resolution of labor disputes;
- May prepare contracts for services required by SERC and the State Comptroller to administer employee or retiree benefits;
- May assist in coordination of various health care delivery systems including health promotion and wellness initiatives;
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- relevant state and federal laws, statutes, and regulations;
- defined benefit, defined contribution retirement plans, health insurance and other employee benefit programs;
- legal and administrative issues concerning employee pension and benefits plans;
- Knowledge of
- and ability to apply management principles and practices;
- health care delivery systems;
- collective bargaining, legislative and retirement administrative appeal processes;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Considerable ability in analysis and preparation of complex and comprehensive financial statements and reports.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Nine (9) years of experience in the administration of employee pension plans or employee health care or other employee benefits programs or legal experience in the area of benefits administration.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a supervisory capacity.
NOTE:
- Supervisory capacity is defined as scheduling, assigning, overseeing work, establishing performance standards for employees and taking corrective measures to implement those standards.
- For state employees, supervisory capacity is interpreted at the level of a Retirement and Benefit System Coordinator.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training in accounting or business administration may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in accounting or a closely related field may be substituted for one (1) additional year of the General Experience.
- Certification in any of the following may be substituted for one (1) additional year of the General Experience: Certified Public Accountant or Certified Internal Auditor.
- A law degree from an accredited school of law may be substituted for one (1) additional year of the General Experience.
PREFERRED QUALIFICATIONS
- Experience administering or overseeing a large public-sector employee, retiree, or municipal health plan, including familiarity with health benefits, and collective bargaining agreements.
- Experience managing complex healthcare programs, vendor contracts, performance guarantees, budgets, and operational functions.
- Experience in healthcare financing, insurance markets, Medicare, health plan administration, and healthcare cost drivers, including claims utilization, rate development, and financial analysis.
- Experience interpreting and implementing federal and state healthcare requirements, including the Affordable Care Act, Medicare, and related reporting and compliance requirements.
- Experience managing vendor relationships and holding contractors accountable for contractual and performance requirements.
- Experience leading multidisciplinary teams, major health benefit implementations, open enrollment, system implementations, or organizational change inititiatives.
- Experience working with labor organizations, vendors, policymakers, healthcare consultants, and other public-sector stakeholders, with the ability to communicate complex financial, operational, and policy matters clearly to senior leadership.
SPECIAL REQUIREMENTS
Incumbents in this class may be required to be admitted to practice law in the State of Connecticut.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.