STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Lead Special Investigator (General)

Recruitment #260824-7771AR-001

Introduction


Are you a current Dept. of Consumer Protection employee looking for the next step in your career?
If so, we encourage you to read below and apply today! 

The State of Connecticut, Department of Consumer Protection (DCP), is accepting applications from its agency employees for a Lead Special Investigator (General) in Hartford, CT.

WHAT WE OFFER
    POSITION HIGHLIGHTS

    • Full time, 40 hours per week
    • Monday through Friday
    • First shift, 7:30 am to 4 pm, may include work on evening and weekends
    • Located at 450 Columbus Blvd in Hartford, CT 
    • This hybrid position is eligible to apply for telework, in accordance with the Telework Policy
    A horizontal graphic with a blue border. On the left is a large blue circle containing a white “T”-shaped symbol. To its right, black text reads “START STAY GROW,” with smaller text saying “with the State of Connecticut,” placed over a faint outline of the state. On the right side of the graphic, three blue rectangular boxes represent a career progression: “Special Investigator,” followed by “Lead Special Investigator” in orange text, and then “Supervising Special Investigator.” Each box is connected by a small blue arrow.

    THE ROLE
    The Department of Consumer Protection’s (DCP) Gaming Division is responsible for regulating legal gambling programs in Connecticut including tribal casinos, lottery, Off-Track Betting, retail sports wagering, online sports wagering, online casino gaming, iLottery, and fantasy contests. This position is critical to the DCP’s mission as the Lead Special Investigator will be accountable for acting as a working supervisor for Special Investigators engaged in conducting investigations in accordance with Connecticut General Statutes, Public Act 21-23. Additionally, this position will work collaboratively with the Gaming Law Enforcement Officers and division supervisors on gaming initiatives to enforce regulatory requirements as well as investigations of violations of state laws and regulations. 
    This position will also have the responsibility for supporting all aspects of programmatic efforts including, but not limited to:
    • Conducting investigations of licensee complaints, frauds, and abuse in concert with division criminal investigators and outside law enforcement;
    • Conducting vulnerability assessments of electronic wagering platforms;
    • Detection and prevention of underage and illegal gambling;
    • Assembling investigative reports for legal and administrative hearings;
    • Supporting, and conducting internal and external liaison with other DCP Gaming and agency employees, industry stakeholders, licensees, and the general public;
    • Perform other related duties as assigned.
    WHO WE ARE
    The Department of Consumer Protection’s (DCP) Gaming Division is responsible for regulating legal gambling programs in Connecticut, which is comprised of casinos, lottery, iLottery, Off-Track Betting (OTB), retail sports wager & online sports wagering, online casino gaming, and fantasy contests. This is accomplished through a rigorous program of game and system approvals, licensing, inspections, monitoring, audits, and investigations which are conducted to best safeguard consumer interest and integrity of the gaming process.

    Selection Plan

    In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

    Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.  

    BEFORE YOU APPLY: 
    • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
    • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting.
    • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
    • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
    • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov
    • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
    • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

      AFTER YOU APPLY: 

      • Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.” 
      • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).  
      • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
      • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
      • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
      • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
      • This employer may participate in E-Verify and will provide the federal government with your form I-9 information to confirm work authorization.

        QUESTIONS? WE’RE HERE TO HELP: 

        Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at Jasmyn.Raymond@ct.gov

        Join the State of Connecticut and take your next career step with confidence!

        PURPOSE OF JOB CLASS (NATURE OF WORK)

        In a state agency this class is accountable for acting as a working supervisor for Special Investigators engaged in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.

        EXAMPLES OF DUTIES

        • Plans office workflow and determines priorities; 
        • Schedules, assigns, oversees and reviews work; 
        • Establishes and maintains office procedures; 
        • Provides staff training and assistance; 
        • Conducts or assists in conducting performance evaluations; 
        • Acts as liaison with operating units, agencies and outside officials regarding office policies and procedures; 
        • May make recommendations on policies and standards; 
        • May prepare reports and correspondence; 
        • May assist in reviewing complaints and violations and determining appropriate course of action; 
        • Performs related duties as required.

        KNOWLEDGE, SKILL AND ABILITY

        • Considerable knowledge of
          • investigatory methods and techniques; 
          • relevant state laws and regulations; 
        • Skills
          • interpersonal skills; 
          • oral and written communication skills; 
          • in interviewing; 
        • Ability to utilize computer software; 
        • Supervisory ability.

        MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

        Seven (7) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.

        MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

        Two (2) years of the General Experience must have been at the level of a Special Investigator.

        MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

        • College training in law enforcement, health care or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
        • A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.

        PREFERRED QUALIFICATIONS

        • Experience investigating multiple gaming disciplines, including sports wagering, video facsimile machines, lottery, casino, keno, online gaming, daily fantasy contests, or parimutuel betting.
        • Experience with drafting or implementing gaming state statutes, regulations, and technical standards.
        • Experience serving as a witness or presenting evidence in legal or administrative hearings.
        • Experience in Leading a team involving regulatory or legal compliance.
        • Experience delegating and assigning work.

        SPECIAL REQUIREMENTS

        • Incumbents in this class may be required to travel.
        • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

        Conclusion

        AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

        The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

        ACKNOWLEDGEMENT

        As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.


        Click on a link below to apply for this position:

        Fill out the Supplemental Questionnaire and Application NOW using the Internet.