STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Human Resources Associate

Recruitment #260813-0911MP-001

Introduction



Are you a dedicated and hardworking professional equipped with a variety of people, analytical, and technical skills? Is communication one of your strengths?
If you enjoy helping others and are a stickler for details, this opportunity could be a great fit!

The State of Connecticut, Department of Administrative Services (DAS), Shared Services Center of Excellence has an exciting opportunity for you to join us as a Human Resources Associate for the Workers' Compensation Unit. This role provides operational support for high volume, complex caseloads across multiple agencies. 

      WHAT WE OFFER

      POSITION HIGHLIGHTS

      • Full time, 40 hours per week
      • Monday through Friday schedule
      • First shift hours
      • Hybrid schedule- combination of in office and telework in accordance with the Telework Policy. 
      • Central Office located at 450 Columbus Blvd in Hartford, CT, with modern amenities and easy access to all major highways

      THE ROLE

      This Human Resources Associate will work within a Workers’ Compensation team responsible for the day-to-day management of employee injury claims. You will adhere to timely and compliant claim handling and be a liaison to the State’s Third-Party Administrator, the injured employee and Agency personnel in the return-to-work process. The successful candidate will be committed to supporting injured employees throughout the claims process, helping them navigate their recovery and return to work in a fair, efficient, and compassionate manner.
      This Human Resources Associate plays a key role in maintaining statutory compliance, promoting safe and efficient return to work outcomes, engaging with labor and agency partners, and ensuring accurate and consistent execution of Workers’ Compensation operations across the State.

      “Graphic featuring a large blue circular logo on the left, next to the text ‘Start Stay Grow with the State of Connecticut’ over a faint outline of the state. To the right, four blue boxes connected by blue arrows display career progression titles: ‘Human Resources Associate,’ ‘Human Resources Specialist,’ ‘Principal Human Resources Specialist,’ and ‘And many more!’ The design uses blue and white colors with some text in yellow.”
      ABOUT US 
      DAS is a state agency whose mission is to provide efficient and effective administrative services to state agencies, departments, and other governmental entities. DAS leads procurement, information technology, human resources, and other administrative functions. As a DAS Center of Excellence, the Benefits and Leaves Division has an administrative focus of employee leaves and retirements.

      Watch the video below to see what it's like to be a State of CT employee!


      Selection Plan

      Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.  

      BEFORE YOU APPLY: 
      • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
      • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting.
      • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
      • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
      • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov
      • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
      • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

        AFTER YOU APPLY: 

        • Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.” 
        • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).  
        • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
        • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
        • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
        • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
        • This employer may participate in E-Verify and will provide the federal government with your form I-9 information to confirm work authorization.

          QUESTIONS? WE’RE HERE TO HELP: 

          Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at Jasmyn.Raymond@ct.gov

          Join the State of Connecticut and take your next career step with confidence!

          PURPOSE OF JOB CLASS (NATURE OF WORK)

          In the Department of Administrative Services (DAS) this class is accountable for performing professional duties within a specialized service delivery team or unit with statewide impact.

          EXAMPLES OF DUTIES

          • Assists in interpreting, administering and ensuring compliance with human resources, employment and equal opportunity laws, regulations, policies and procedures;
          • Communicates with agency human resources business partners and other stakeholders to ensure cooperative relationships;
          • Assists administrative officials in strategic planning to ensure alignment of activities with organizational goals and strategies;
          • Assists in developing materials for recruitment programs;
          • Screens, refers and recommends candidates for employment;
          • Maintains records related to recruitment and selection;
          • Assists in training operations;
          • Processes human resource records and transactions;
          • Prepares and maintains human resource records;
          • Revises job classifications and conducts research in support of new or revised job classifications;  
          • Prepares reports, manuals and correspondence;
          • Assists in processing workers' compensation claims;
          • Provides assistance to employees in areas such as leaves (e.g., family, medical, military), and tuition reimbursement;
          • Assists in maintaining human resource information systems and recommending changes to take advantage of technology;
          • Conducts audits of agency transactions to ensure business rules are followed;
          • Participates in the recruitment and hiring of staff, including outreach, interview and selection;
          • Ensures all records, files and folders are maintained, updated and digitized, where applicable;
          • May serve on human resources project teams involving the conduct of best practice research and the development and implementation of new systems, training initiatives and other projects with statewide impact;
          • May assist in implementing and developing training programs;
          • Performs related duties as required.

          KNOWLEDGE, SKILL AND ABILITY

          • Knowledge of
            • human resources management;
            • relevant state and federal laws, statutes, regulations, policies and procedures;
            • employment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation; 
            • labor relations;
          • Skills
            • interpersonal skills;
            • oral and written communication skills;
            • conflict resolution skills;
          • Ability to analyze and balance partners need with laws, regulations, policies, procedures and collective bargaining agreements.

          MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

          Six (6) years of professional experience in human resources management or equal employment opportunity/affirmative action or labor relations management.

          MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

          • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
          • A Master's degree in human resources management, labor relations, business administration, public administration or a closely related field or a law degree may be substituted for one (1) additional year of the General Experience.

          PREFERRED QUALIFICATIONS

          • Experience managing workers’ compensation claims within an HRIS environment.
          • Experience with OSHA regulations and reporting requirements.
          • Experience communicating with a third-party administrator and other key stakeholders.
          • Experience interpreting and applying statutes, regulations, policies, and collective bargaining agreements.
          • Experience processing employees returning to work and coordinating modified duties.

          SPECIAL REQUIREMENTS

          • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
          • Incumbents in this class may be required to travel.

          Conclusion

          AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

          The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

          ACKNOWLEDGEMENT

          As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. 


          Click on a link below to apply for this position:

          Fill out the Supplemental Questionnaire and Application NOW using the Internet.