Veterans Services Supervisor

FOR ASSISTANCE IN APPLYING: 

Check out our Applicant Tips on How to Apply! Need more resources?  Visit our Applicant Toolkit for additional support throughout the recruitment process. 

BEFORE YOU APPLY: 

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. 
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. 
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 

• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY: 

• Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.
• For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   

• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

• This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.

QUESTIONS? WE’RE HERE TO HELP: 

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ben Beaudry at Benjamin.Beaudry@ct.gov. 

Join the State of Connecticut and take your next career step with confidence!

• Schedules, assigns, oversees and reviews work of staff;
• Provides staff training and assistance;
• Conducts performance evaluations;
• Determines priorities and assesses needs on cases assigned to staff including on site visits on a regular basis;
• Establishes and maintains procedures to be followed on a statewide basis;
• Develops or makes recommendations on development of policies and standards;
• Acts as liaison with other operating units, agencies and outside officials regarding agency policy and procedures;
• Prepares reports and correspondence;
• Plans and supervises development of resources and grants available to agency and veterans;
• Develops and promotes programs for community outreach, intervention and assistance for veterans;
• Develops and conducts research into needs of veterans;
• Plans development and distribution of programmatic materials;
• Recommends legislative action necessary to enhance benefits for veterans;
• Supervises a program of veteran representation at administrative hearings involving benefits and issues;
• Makes public information presentations;
• Performs related duties as required.

• Assists municipalities in implementing the Municipal Veterans Representative Program;
• Maintains a registry of municipal veterans representatives;
• Assists municipalities in obtaining grants or other funding for the municipal veterans representative program;
• Conducts training for municipal veterans representatives;
• Tracks annual municipal support to veterans;
• Prepares and provides input to required reports;
• Assists municipalities in conducting veteran outreach events;
• Performs related duties as required.

• Considerable knowledge of
  • and ability to interpret and apply relevant state and federal laws, statutes and regulations;
  • relevant agency policies and procedures;
  • veterans programs and resources;
• Knowledge of
  • various social, psychological and emotional factors which influence attitudes and behavior of veterans;
  • and ability to coordinate available support and social services which provide assistance to veterans, their spouses and eligible dependents;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Considerable ability to understand, analyze, interpret and apply complicated technical materials;
• Supervisory ability;
• Ability to utilize computer software.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in public health or social work may be substituted for one (1) additional year of the General Experience.
• One (1) year of experience as a Veterans Services Officer currently or previously accredited by the U.S. Department of Veterans Affairs, Office of General Counsel, may be substituted for the General and Special Experience.
• For state employees one (1) year of experience as a Veterans Services Officer may be substituted for the General and Special Experience.

• Incumbents in this class must satisfy one (1) of the following requirements:
  • Served in time of war for at least ninety (90) days unless separated from service earlier because of a service connected disability;
  • Received honorable discharge from or released under honorable conditions from active service in the armed forces as defined in accordance with Section 27-103 of the Connecticut General Statutes; or
  • Awarded the Armed Forces Expeditionary Medal for service by the armed forces.
• Incumbents in this class will be required to complete a course in veterans benefits within one (1) year of employment and must be accredited by the U.S. Department of Veterans Affairs.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
• Incumbents in this class may be required to travel.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.