Introduction
Are you looking for an exciting opportunity to make an impact and advance your career?
Join us and be part of a dedicated team supporting recover-oriented mental health services across Western Connecticut!
THE POSITION
The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is currently recruiting for a Supervising Clinician within the Access Center in Waterbury, CT. This role provides clinical and administrative leadership across Intake, Mobile Crisis, CIT, Jail Diversion, and CORP services, ensuring coordinated care, effective crisis response, and strong community partnerships. You will guide daily operations, support staff, and promote recovery‑oriented best practices throughout the Access Center.
HIGHLIGHTS
- FACILITY: Western Connecticut Mental Health Network (WCMHN) - Waterbury Area
- UNIT: Access Center (Intake, Mobile Crisis, CIT, Jail Diversion, CORP)
- LOCATION: Waterbury, CT
- SCHEDULE: Full-Time (40 hours per week), Monday through Friday, 8:00 AM - 4:30 PM (First Shift)
- POSITION NUMBER: 135751
New! We’re excited that Connecticut has joined the Nurse Licensure Compact effective October 1, 2025. Visit Nurse Licensure Compact for more details.
WHAT WE CAN OFFER YOU
DISCOVER THE OPPPORTUNITY TO
- Lead a multidisciplinary team of committed behavioral health professionals
- Provide clinical and administrative guidance that strengthens crisis, intake, and forensic services
- Support staff so they can deliver effective, recovery‑oriented care
- Make a meaningful impact in public behavioral health services
- Collaborate closely with community partners, hospitals, courts, and internal programs
ABOUT US
DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.
WCMHN was established in 1996 by the State of Connecticut Department of Mental Health and Addiction Services (DMHAS). It oversees clinical, fiscal, and administrative aspects of mental health services in Region 5. The network operates in Waterbury, Danbury, and Torrington, with over 200 dedicated staff offering comprehensive services for individuals with long-term mental illnesses.
The Access Center is an information and referral source for individuals with behavioral health and addiction diagnoses. Access Center staff is available by telephone for support, information, referrals, and mobile outreach. The goal is to provide support and information to reduce symptomatology, and to improve quality of life. Its philosophy is to maintain the individual in the least restrictive environment. Access Center staff also provide intake/assessment and referrals to determine service needs and treatment options for individuals.
Selection Plan
FOR THOSE WHO HOLD AN RN LICENSE IN A STATE OTHER THAN CONNECTICUT AND DO NOT HOLD A MULTISTATE OR COMPACT REGISTERED NURSING LICENSE, AND WISH TO APPLY FOR A CONNECTICUT LICENSE, PLEASE:
- Review the eligibility and documentation requirements for CT license by endorsement of an out-of-state license;
- Complete a CT DPH online application online (expand the ‘Public Health Practitioners’ grouping, select ‘Registered Nurse’ and then ‘Start’;
- Request verification of your out-of-state license(s) electronically through the National Council of State Boards of Nursing’s : Nursys® System. To send verification of your license(s) to CT, read and agree to the terms, enter your biographic information, select your license type and select ‘SEARCH’. Review the results and select the ‘Next’ button. Check the box next to ‘Connecticut’ and complete the transaction. Once the transaction is completed, you will receive a confirmation email from Nursys and the verification will be available to the DPH. Note that PA and MI verifications are not provided through Nursys. Please contact those state boards for information on obtaining verification.
FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.
BEFORE YOU APPLY:
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
- Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
- Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. If you would like to request an exception, email DAS.SHRM@ct.gov.
- Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
- Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.
AFTER YOU APPLY:
- Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.
- For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
- Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
- Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
- This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.
QUESTIONS? WE’RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, please email Alyssa Hovanec.
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency this class is accountable for providing supervision and direction of a clinical unit.
EXAMPLES OF DUTIES
- Supervise and oversee Licensed Clinical Social Workers within Mobile Crisis.
- Provide oversight to the Intake Program which provides information, intake assessment, and referral for individuals with psychiatric and related substance issues for WCMHN‑Waterbury Area.
- Review all requests for services submitted to the agency.
- Determine and recommend client eligibility for agency services.
- Assist program staff in determining level of care needs.
- Act as liaison with other programs, agencies, and outside officials regarding the Access Center.
- Provide oversight clinically and administratively to the Forensic programs (CORP, Jail Diversion).
- Represent the agency in meetings with court personnel, local hospitals, and other community agencies.
- Facilitate weekly staff meetings, weekly recovery treatment planning, and daily rounds.
- Evaluate and act in crisis situations.
- Provide recovery‑oriented practice.
- Participate in meetings.
- Maintain accurate, up‑to‑date medical records.
- May provide group treatment for the agency in IMR, IDDT Trauma, and other modalities.
- Perform related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Considerable knowledge of
- relevant agency policies and procedures;
- mental health treatment, principles and values of community based care;
- psychiatric rehabilitation principles;
- entitlement and benefit programs;
- variety of intervention and support strategies;
- Knowledge of
- relevant state and federal laws, statutes and regulations;
- societal, cultural and gender issues and impact on mental illness;
- psychotropic medications;
- impact of housing and homelessness on the mentally ill;
- Considerable
- interpersonal skills;
- oral and written communications skills;
- facilitation, collaboration and conflict resolution skills;
- Ability to
- identify and articulate philosophical foundations for specific program models or service approaches;
- delegate authority;
- plan and organize effectively;
- integrate community resources into service planning;
- develop and maintain effective relationships with community representatives and staff;
- Supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Seven (7) years of professional health care experience in a psychiatric setting.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been at a lead level responsible for coordinating the work of a unit or team of professionals in a psychiatric setting.
NOTE: For state employees this experience is interpreted at the level of an Advanced Clinical Social Worker for social work discipline, Head Nurse for the nursing discipline, an Advanced Professional Counselor and an Advanced Marital and Family Therapist.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's Degree in a health care field related to one of the disciplines in the Special Experience may be substituted for one (1) additional year of the General Experience.
PREFERRED QUALIFICATIONS
- Experience working with state agencies, state and local hospitals, community organizations, or non‑profit agencies
- Experience in written documentation and managing large volumes of paperwork
- Experience working with individuals with mental health and/or substance use needs
- Experience working with forensic populations and the judicial system
- Experience in risk management, crisis intervention, and triage
- Emergency certificate training preferred
SPECIAL REQUIREMENTS
- Incumbents in this class must possess and retain a current license as a Clinical Social Worker, a licensed Marital and Family Therapist, a licensed Professional Counselor, a Registered Nurse in the State of Connecticut or hold a Multistate or Compact Registered Nurse license. The license required for direct supervision of clinical oversight will be dictated by the functions of the assigned unit or program.
- Incumbents in this class may be required to possess certification as a clinical supervisor by the Connecticut Certification Board.
- Incumbents in this class may be required to be bilingual or fluent in American Sign Language.
- Incumbents in this class may be required to travel.
WORKING CONDITIONS
Incumbents in this class may be required to lift and restrain clients, may have significant exposure to communicable and/or infectious diseases and risk of injury and may be exposed to strongly disagreeable conditions.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.