Rate Specialist

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

FOR ASSISTANCE IN APPLYING: 

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process. 

 

BEFORE YOU APPLY: 

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. 
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. 
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

 

AFTER YOU APPLY: 

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

 

QUESTIONS? WE’RE HERE TO HELP: 

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rachel Allsop at Rachel.Allsop@ct.gov.

In the Department of Energy and Environmental Protection, the Office of Consumer Counsel and the Public Utilities Regulatory Authority this class is accountable for independently performing a full range of tasks in conducting studies, analysis and research on the activities of electric, gas, water, telecommunications and cable television companies for the purpose of verifying rate structures in accordance with revenue allowed and improving rate design and investigation and mediation of disputes between claimants, consumers and/or public utility companies.

• Knowledge of
  • and ability to interpret public utility regulations and guidelines; 
  • principles and practices of rate structure design; 
  • economic, financial and statistical methodologies used in analyzing rate structure; 
  • business practices and operational procedures of public utility companies; 
  • methods and procedures for conducting investigations and examinations; 
  • computer and statistical analytical packages; 
• Skills
  • oral and written communication skills; 
  • interpersonal skills; 
• Ability to utilize computer software.

Six (6) years of professional experience in electric, gas, water, telecommunications or cable television regulatory matters.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.

• Experience reviewing, investigating, and resolving consumer complaints, including escalated matters.
• Experience working within a regulatory or quasi-judicial framework, including supporting or drafting findings, decisions, or formal correspondence.
• Experience in conducting investigations, including gathering, validating, and documenting information from one or more sources.
• Experience synthesizing technical and financial information into accurate written documents for technical and non-technical readers.
• Experience reviewing and interpreting utilities and infrastructure-focused technical or regulatory documents.
• Experience supporting or analyzing energy affordability or customer assistance programs.
• Experience managing high-conflict interactions and facilitating resolution among stakeholders.
• Experience managing concurrent priorities, meeting deadlines, and using tracking systems or workflow tools.
• Experience coordinating stakeholder processes or workgroups and collaborating across teans with more than one discpline teams (e.g., legal, technical, policy).
• Experience in stakeholder engagement and public-facing interactions.

• Incumbents in this class may be required to travel.
• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.