STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Disability Claims Examiner Assistant (35 Hour)

Hybrid

Recruitment #260413-7102EB-001

Introduction


Ready to make a meaningful impact by helping Connecticut residents access critical disability benefits?
Join our team and play a vital role in evaluating claims that support individuals' financial stability and well-being!

The State of Connecticut, Department of Aging and Disability Services (ADS), Disability Determination Services (DDS) is seeking three dedicated Disability Claims Examiner Assistants to join our mission‑driven team. In this important role, you will help determine the medical eligibility of individuals applying for disability benefits through the Social Security Administration (SSA). Your work will directly support Connecticut residents during times of significant need.

POSITION HIGHLIGHTS:
  • Schedule: Monday - Friday
  • Hours: Full-time, 35 hours per week, First Shift
  • Location: Hartford, CT (with Hybrid flexibility in accordance with State of Connecticut policies)
  • Unit: Disability Determination Services (DDS)
  • Positions Available: 3
WHAT WE OFFER:
  • Comprehensive benefits - explore them on the State Employee Benefits Overview page
  • Opportunities for growth, development, and advancement within State service
  • A supportive environment that promotes a healthy work/life balance
  • The chance to make a meaningful difference in Connecticut communities
    IN THIS ROLE YOU WILL:
    • Evaluate and adjudicate disability claims under Social Security Disability and Supplemental Security Income programs
    • Review medical, vocational, and technical evidence to determine eligibility in accordance with SSA law and regulations
    • Gather essential documentation by contacting claimants, medical providers, attorneys, and representatives
    • Consult with medical and vocational experts to resolve complex cases
    • Determine when additional examinations are needed to complete a claim
    • Prepare clear, detailed written determinations outlining findings and eligibility decisions
    • Manage workload and deadlines using electronic case processing systems
    • Perform related duties that support high‑quality, accurate, and timely disability determinations
    MORE ABOUT US:
    The Mission of the Department of Aging and Disability Services (ADS) is to maximize opportunities for the independence and well-being of people with disabilities and older adults in Connecticut. Our programs, policies and practices are designed to:

    • Deliver aging and disability services responsive to the needs of Connecticut citizens
    • Provide leadership on aging and disability issues statewide
    • Provide and coordinate aging and disability programs and services in the areas of employment, education, independent living, accessibility and advocacy
    • Advocate for the rights of Connecticut residents with disabilities and older adults
    • Serve as a resource on aging and disability issues at the state level
    ADS' Disability Determination Services (DDS) is responsible for determining the medical eligibility of Connecticut residents applying for federal disability benefits. Our team evaluates a wide range of medical and vocational information to ensure objective, accurate, and fair decision‑making in alignment with SSA standards. We are committed to professionalism, accuracy, and compassionate public service.

    Career progression starting at Disability Claims Examiner Assistant, then Disability Claims Examiner, then Disability Claims Specialist, then Disability Claims Supervisor
    Career Progression pathway within the State of Connecticut starting with Disability Claims Examiner Assistant, advancing to Disability Claims Examiner, then Disability Claims Specialist, and ending at Disability Claims Supervisor.

    Selection Plan

    FOR ASSISTANCE IN APPLYING: 

    Check out our Applicant Tips on How to Apply! Need more resources?  Visit our Applicant Toolkit for additional support throughout the recruitment process. 

    BEFORE YOU APPLY: 

    • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
    • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. 
    • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
    • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
    • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov
    • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 
    • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

    AFTER YOU APPLY: 

    • Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.
    • For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
    • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
    • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
    • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
    • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
    • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

    QUESTIONS? WE’RE HERE TO HELP: 

    Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Alyssa Hovanec at Alyssa.Hovanec@ct.gov

    Join the State of Connecticut and take your next career step with confidence!

    PURPOSE OF JOB CLASS (NATURE OF WORK)

    In the Department of Aging and Disability Services, Bureau of Disability Determination Services this class is accountable for the determination of eligibility for Social Security Disability benefits.

    EXAMPLES OF DUTIES

    • Performs a limited range of duties in the determination of disability benefits;
    • Evaluates and adjudicates initial, reconsiderations and childhood applications for disability filed under the Social Security Disability and Supplemental Security Income programs;
    • Reviews evidence and renders determinations of eligibility in accordance with Social Security Administration law, court orders, rulings, and regulations;
    • Develops and analyzes complex medical, non-medical, and vocational evidence for consistency, validity, and sufficiency;
    • Contacts claimants, physicians, hospitals, clinics, laboratories, rehabilitation facilities, attorneys and other claimant representatives to gather documentary evidence;
    • Confers with medical and other consultants to resolve complex problems;
    • Determines need for consultative examinations to obtain additional evidentiary documentation;
    • Prepares pertinent findings of fact, evaluates totality of evidence, and determines capacity of claimant to engage in substantial gainful activity;
    • Prepares written reports to document decision and issues formal determinations of eligibility;
    • Performs related duties as required.

    KNOWLEDGE, SKILL AND ABILITY

    • Knowledge of disabling conditions and medical terminology;
    • Skills
      • interpersonal skills;
      • oral and written communication skills;
    • Ability to
      • gather, analyze, evaluate significant information pertinent to the claimant;
      • write reports;
      • relate to different cultural and economic backgrounds;
      • organize time, set priorities and manage workload using an electronic system.

    MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

    Five (5) years of experience in the determination of disability within a public disability determination entity.

    MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

    • College training in rehabilitation counseling, psychology, special education, social work, or related behavioral or social science may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
    • A Master's degree in rehabilitation counseling, psychology, special education, social work, or related behavioral or social science may be substituted for the General Experience.
    • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

    PREFERRED QUALIFICATIONS

    • Experience with the Social Security Administration Disability Program
    • Experience with medical, psychological, and vocational terminology
    • Experience with case management including time management, prioritizing and organizing tasks
    • Experience managing a caseload
    • Experience in customer service
    • Master’s degree in rehabilitation counseling, psychology, special education, social work, or related behavioral or social science

    SPECIAL REQUIREMENTS

    • Incumbents in this class may be required to retain a valid Motor Vehicle Operator's license or Identification Card.
    • Incumbents in this class may be required to travel with or without an accommodation.

    CHARACTER REQUIREMENTS

    Under Sec. 17a-799 of the Connecticut General Statutes each incumbent offered a position of employment with the Department of Aging and Disability Services, Bureau of Disability Determination Services, shall be required to submit to fingerprinting and state and national criminal history records checks as provided in section 29-17a and 40 U.S.C. S 11331, the Federal Information Security Management Act of 2014 and Executive Order 13467; and individuals must meet the credentialing standard of 221 of the Social Security Act.

    Conclusion

    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

    ACKNOWLEDGEMENT

    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.


    Click on a link below to apply for this position:

    Fill out the Supplemental Questionnaire and Application NOW using the Internet.