License And Applications Analyst

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

 FOR ASSISTANCE IN APPLYING: 

Check out our Applicant Tips on How to Apply! Need more resources?  Visit our Applicant Toolkit for additional support throughout the recruitment process. 

BEFORE YOU APPLY: 

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. 
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. 
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. 
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY: 

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP: 

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Mackenzie Robinson at Mackenzie.Robinson@ct.gov. 

Join the State of Connecticut and take your next career step with confidence!

• Assists in administration of licensure, certification and/or permitting functions;
• Reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices;
• Processes initial and renewal applications; 
• Responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department;
• Explains regulatory laws and agency regulations to applicants, licensees and consumers;
• Conducts research, collects data and analyzes information relating to application review process;
• Provides technical assistance to clerical staff;
• Authorizes issuance of licenses, permits and/or certifications;
• May participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits;
• May review documents and related materials for criminal convictions and bankruptcy files;
• Performs related duties as required.

• Knowledge of
  • relevant licensure, certification or permit functions of regulated entities;
  • relevant regulated industry operations, practices and procedures;
  • statistics;
• Skills
  • interpersonal skills;
  • oral and written communication skills;
• Ability to
  • understand, interpret and apply laws, regulations and other written materials pertaining to entities regulated by department; 
  • research, analyze and evaluate data and prepare comprehensive written reports;
  • utilize computer software.

Five (5) years of experience performing technical or complex clerical duties involving the review or processing of licenses, certifications or permits for a governmental regulatory agency or in a regulated industry.

NOTE: For state employees this is interpreted at the level of Office Assistant.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

• Experience reviewing or processing applications, registrations, reports, or forms for completeness and adherence to statutory, regulatory, or business requirements,
• Experience in data entry, data management, reporting, and responding to data inquiries using software applications, including Site Information Management System (SIMS), Microsoft Excel, and Office 365 applications including Microsoft Word, Teams, and Outlook.
• Experience disseminating public documents and information by electronic means, including uploading content to internet websites and managing electronic filings
• Experience responding to requests for information from internal or external stakeholders, including general public, businesses, environmental professionals, or government agencies pertaining to applications, permits, compliance, or business operations activities.
• Experience or knowledge conducting research and collecting and organizing data to support program or business needs.
• Experience organizing, prioritizing and managing one or more projects simultaneously while meeting established deadlines.
• Experience managing documents including maintaining documents in accordance with records retention timelines or organizing document files.
• Experience in oral and written communication for preparing and presenting findings and recommendations
• Experience with process improvement and problem-solving, including assessing the efficiency of work processes and developing or updating standard operating procedures.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.